Reviews
This profile includes reviews for Home Warranty of the Midwest, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 197 Customer Reviews
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Review fromChris T
Date: 02/06/2025
The *** is good at his job. Other then that the warranty kinda *****. Let's just say when the major part is discontinued in furnace and you have to get a new one. And they turn you furnace off. Not fun. And they I only gave you the amount of the part $$$ towards the new furnace $4700. Gave $1000. True warranty they cover 100% or least half..
Home Warranty of the Midwest, Inc
Date: 02/10/2025
Thanks for the feedback! We are in the midst of making contract updates this year and will take your comments into consideration. Glad to hear the *** did a good job for you and certainly regret that you were less than satisfied with your coverage.Review fromLetty O
Date: 02/05/2025
I have been with Home Warranty of the Midwest for years and recently had routine HVAC maintenance. The technician found a heating element kit to be faulty. They provided me with an estimate with details, called Home Warranty, sent in invoice of what was found, they approved and the technician scheduled to have the problem corrected. Fast and easy method of submission and processing. I highly recommend, especially if you don't want the hassle and runaround with contractors you are forced to use and who never call you back.Home Warranty of the Midwest, Inc
Date: 02/06/2025
Thanks for the feedback - glad to work with contractors you feel comfortable with - honored to serve!Review fromThomas D
Date: 02/04/2025
A must have for any homeowner. Great service and friendly people.Home Warranty of the Midwest, Inc
Date: 02/06/2025
Thank you for your review! Much appreciated.Review fromMickie G
Date: 01/24/2025
************** Called in Nov. Of 24 has not showed up to fx my dishwasher. First time i have had a problem.Dishwasher still broken.Home Warranty of the Midwest, Inc
Date: 01/27/2025
We have forwarded your review to Claims to resolve - the last we show, you were contacting your local appliance repair company to address. We do not show that we received a diagnosis or estimate of repair.Review fromMalcolm H
Date: 01/18/2025
Everyone we spoke with was professional & personable. Approved our claim & processed claim check promptly. Very satisfied with the entire process.Home Warranty of the Midwest, Inc
Date: 01/21/2025
Thanks for the feedback! Honored to serve. Appreciate your business.Review fromScott P
Date: 01/17/2025
Always good at getting us help quickly. Always a great experience.Home Warranty of the Midwest, Inc
Date: 01/20/2025
Thank you so much for your review!Review fromDarwin P
Date: 12/21/2024
This was a pleasant experience. It is obvious positive changes have been made since our last claim. The agents were helpful and sociable and our claim amount was received in three days. Keep up the good work.Home Warranty of the Midwest, Inc
Date: 01/08/2025
Thanks for your review! We have put various improvements in place so wonderful to hear you noticed. Appreciate your loyal business over the years. We are honored to serve!Review fromBrent G
Date: 12/03/2024
Well worth the monthly premium. I've had my policy for five years. Home Warranty has outstanding customer service, prompt responses to concerns, and excellent referrals locally for businesses that can complete the work. I highly recommend this company!Home Warranty of the Midwest, Inc
Date: 12/05/2024
Thanks so much for the review! And for being a loyal customer. Much appreciated.Review fromKashonna S
Date: 11/15/2024
Great claims experience. Once everything was submitted didn't have to wait long for my reimbursement.Home Warranty of the Midwest, Inc
Date: 11/18/2024
Appreciate that you took the time to submit feedback about your experience! We are thankful for your business!Review fromBrandon R
Date: 11/15/2024
Two claims made so far have gone incredibly smoothly. It's easy to submit claims, file documentation & communicate with customer service, who have been friendly & helpful. No reservations so far.Home Warranty of the Midwest, Inc
Date: 11/18/2024
Thanks for the feedback - our goal is to make the process smooth and easy. Glad to hear it was so in your case!
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