Reviews
This profile includes reviews for Hibu Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 289 Customer Reviews
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Review fromScott S
Date: 10/13/2022
HIBU is not worth the money. They promise you great results but can't deliver. I signed up for a six-month contract. After the first 2 months I was getting no calls, the Sales Rep got on the phone with the IT guy at HIBU and they tweaked the program so I would get more calls. It did not work. They would not let me out of the 6-month contract so I paid for a service that did not deliver. For September 2022 I got 2,245 impressions, 94 clicks and 8 calls. Of the 8 calls, 2 were wrong numbers, another 2 were solicitors. The other 4 calls were from 2 potential clients that called twice. Both potential clients were out of state which is of no use to me. So, for $2,654 a month I got nothing. It was the same results for the prior months.Review fromgary p
Date: 10/10/2022
I had a website that I could not manage myself so I got a call from Tallen that he could market my company to big time success. Wow he was going to do a new website seo himself this guy was superman. I guess I felt desperate and got suckered. So I sent Tallen 152 pictures of my work for the new website and just some of them were used. so the website launched and after a month I could not find it on line. Tallen said give it another month. So after another month he said give it another month. Well I still can't find my site. I quit paying them after I saw these reviews I know if I did work like this I surely would not get paid. I also found out that they have a tier 1 and tier 2 optimization team that does this. It was never mentioned to me. So they said after two months pay us and we will do some optimization when I thought I was getting this all along. The sales people lie and when I mention the reviews they said we deal with 500k customers you will get a few bad reviews. Well I said give me 3 references and I will pay you. That never happened.Review fromSteven M
Date: 10/02/2022
Do not waste your money with these thief's. 2nd year in business and thought I was making the smart decision to build my business. This company swore I'd get results and I actually believed them in the beginning. Once I signed and then had concerns about getting nothing for my investment then I was hit with "you're not spending enough to get the results you want" I wish I'd read the horrible experiences from the previous HIBU victims. DO NOT USE HIBU FOR ANYTHING. ALL LIES! I see they reply with a let us make it right to each negative review. Funny You have my information Hibu, if you truly want to make it right then prove it and stop giving businesses more empty promises!
Hibu Inc
Date: 10/04/2022
Thank you for taking the time to speak with us today. As reflected on your dashboard the program was working and you had received 30.6K impressions, 162 Ad Clicks, 215 Website views and 827 google views.Review fromThomas S
Date: 09/14/2022
Absolutely terrible results. I should have quit when the first Web site proposed was a disaster and the opposite of what I asked for. This after three meetings with my agent and the person responsible for building the Web site. All I got out of six months of participating was a slew of spam phone calls. I only received two legitimate leads, neither of which were a good fit for my divorce mediation business. Then when I advised I would be canceling after my 6 month commitment, they refused to cancel and continued to autodraw from my bank account to the point where I was required to close the bank account to stop the auto draws from continuing. Making matters worse, the initial agent who connected me with Hibu in the first place disappeared entirely and has not responded to my emails or FB messages. After asking another reputable company to review their work, I was advised that the approach to building SEO credibility to direct traffic to my Web site was outdated and ha don chance of being successful. Run, don't walk away if you are approached by this company.Review fromAllyson T
Date: 09/13/2022
So agree with every bad review there is one this site. The only reason Im giving them 3 stars is because of the sales rep I worked with. ***************** was very helpful in assisting us in cancelling their services. They were going to put our tiny business out of business!I recommended to him that he has their executives take a look at this site because when you talk to them theyll tell you they have a 5 star rating. Guess they never looked here at all the poor frustrated companies!!Hibu Inc
Date: 09/21/2022
Thank you for your understanding during our recent investigation regarding your advertising concern. We are sorry for any inconvenience you may have experienced and are pleased we were able to resolve the matter in a mutually satisfactory manner.Review fromBr H
Date: 09/13/2022
Hibu is the biggest scam. They charged me thousands of dollars and provided 2 blog posts and said each blog post and my local ranking cost over $3k per month! They are fraud and will try to sell anything and then nothing is provided. It was the biggest waste of money I have spent on my business yet. I wish I had read the reviews before signing up with them! This is a complete Scam!! Horrible experience, a waste of money, a waste of time. They overpromised and underdelivered. Don't make the same mistakes we've made. Run away from HIBU. If I could give zero stars I would!!!Review fromRoss B
Date: 09/07/2022
The lack of transparency when singing up has got me in a loss. I basically want to cancel after two months, sorry cant do it and itll go to collections if I dont pay. Needless to say they sales pitch you to the point of signing a contract in promises of this that and the next thing. When it doesnt happen your sales rep will say it takes months, months,months to do that. You can also put your adds on hold at any time, but what he failed to mention was you still have your $600ish fee per month while on hold. Weather it works or doesnt work I wouldnt give my rep the sweat off my nuts if he was dying of thirst.Why wasnt someone on me about ******** ads getting proper setup with that as promised. No big deal I either pay the other 6k on top of the 3k I paid or go to court. No early termination fee either. Here sign this on my computer and a payment of $xxxx no paper copy whatever (meanwhile the salesmans thinking YES! I keep my job for another week, got another sucker to Secure my employment !!!!!!! Whooooooo)Just remembered I was supposed to hear back from that snake on a possibility of a reduced monthly service charge, only crickets The only call when they want your $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$Hibu Inc
Date: 09/13/2022
Thank you for bringing this matter to our attention. We take every complaint seriously and a full investigation has taken place. We apologize that you felt the need to contact the Better Business Bureau. We hope you accept our apology in good faith and that we may continue to do business together.Review from
Date: 09/02/2022
I spent no less than 3 months trying to cancel after a 12 month commitment. The initial process building the site and their service was not bad. HOWEVER upon trying to complete the cancelation after taking a new site to another provider... My account rep could not process, the customer service rep could not process... ONLY one department with 6 people working could. well Alot of people must be canceling because over 3 months i made no less than 10 attempts to reach someone. Every time i was on hold for over ************************************************************* sorry were busy please contact your sales rep if you need something... Goodbye.after all of this i finally got a customer service person to stay on hold with me while awaiting the right person to cancel... she and i both got no result 3 times until she internally requested someone to answer and then magically the line picked up. at that time it was easy and painless to cancel.a ticket was opened to look at crediting me for the 3 months bills only to be emailed today by a manager saying no adjustment will be issued. as a business owner... my time is worth about ***** an hour... i should be billing for 15k and only requested someone to do SOMETHING...Terrible customer serviceHibu Inc
Date: 09/12/2022
Thank you for bringing this matter to our attention. We take every complaint seriously and a full investigation has taken place. We apologize that you felt the need to contact the Better BusinessReview fromDaniel L
Date: 08/26/2022
We have canceled their service three times over the last three years, and they keep billing us. They are committing fraudulent charges.Hibu Inc
Date: 09/06/2022
Thank you for bringing this matter to our attention. We take every complaint seriously and a full investigation has taken place. We apologize that you felt the need to contact the Better Business Bureau. We hope you accept our apology in good faith and that we may one day do business together again.Review fromchad c
Date: 08/25/2022
I have had three months of trying to cancel this company . I completed a 12 month contract then i decided to not do business any longer . Then i have been harrassed by the employees with threats and more bills . we will be in court over this . it is up to them how far they want to go!!!
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