Reviews
This profile includes reviews for Hibu Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 289 Customer Reviews
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Review fromKleiton M
Date: 08/24/2022
I wish I had read the reviews before signing up with them! This is a complete Scam, we invested 5.3k for 6 months for zero results. I called and email them several times complaining about the results, and they don't care at all. We had a "dedicated" specialist who was only dedicated to not talking to us. The account manager we had, ***** only replied until we signed the contract. After the first month, he never replied to the emails anymore. Horrible experience, a waste of money, a waste of time.They overpromised and underdelivered. After we ended the contract with them we signed with another company and the results were awesome.Don't make the same mistakes we've made. Run away from HIBU.If I could give zero stars I would!!!Review fromMervin T
Date: 08/24/2022
Do not choice Hubi for services. We have had nothing but bad service from this company. After being told we had 90 days to try the services and then trying to cancel the services. After the 90s days they refuse to allow us to cancel the services saying we had to give it 4 months. After then attempting to cancel the services via their site, we received an email after the next billing cycle telling us we could not cancel that way that we had to call them directly to cancel the services. They once again tried to make it impossible to cancel the services, after the cancelation was processed, we then receive another notice that they are billing us for an additional month because we did not process the cancelation before the next billing cycle. DO NOT USE HUBI HORRIBLE SERVICEReview fromR. M.
Date: 08/15/2022
This company is really underhanded. Do not signup with this company. They will milk you every step of the way. Believe me they are all about getting your money
Hibu Inc
Date: 08/22/2022
We've made several attempts to contact **************** to review his Hibu advertising concern that was first brought to our attention on 08/16/22 and we have received no response. There was not enough information given in the review to research a concern further. Please contact Hibu ****** Services with more information at ************ and we would be happy to investigate further.Review fromkenneth w
Date: 08/04/2022
Part 1 of Hibu Review: *"Become Educated Unlike Me." My experience follows recommendation. 1st of all read the contract. It is 118 pages long where they basically are not responsible for anything that they may or may not do. Pay attention to 10(b) 20(c) 21(a) 22 and under Service terms for Website-Vertical 3(c) 3(d). This is how the Sales pitch should have gone. "We can't use your existing website because it ***** and we need to redesign so we can get the best *** results. The fee for the new website is $250. The *** contract you signed up for is 6 months at $750. If you decide to cancel you have 2 choices. Lose all the *** that has been done including your website will be shut down and you don't need to pay anything else.The website you paid for cannot be transferred because sites can cost up to $10,000 and we don't offer that service. We understand you had a poor website to begin with but understand if you cancel you will have nothing. Your second choice is to downgrade your service for $225 because that is the only option. Again we will not transfer the site you paid for, nor do we offer just standard hosting of a site. So when can I sign you up."So my question is ? Would you still want to do business understanding that this is the reality of the contract. NOW for my experience. What was left out, or how things were worded. If you cancel you won't lose anything and all the work paid for won't be wasted. No mention of losing everything, downgrading site so I would not have wasted my money. I'm sorry you misunderstood. I can't misunderstand anything if it was never talked about. Well you know some places charge $10,000 for their website design but I will help you get a free ****** landing page. At no point was I ever told that after my 6 month contract of $750 had to be downgraded to a fee of $225 month to month but as you can see at any point I would still lose all.In the 118 Pages of the Hibu contract I do see that says needs to be downgrade. My fault I did nReview fromLeonardo A
Date: 07/29/2022
Don't ever pay for their services! After almost a year of getting ZERO customers, the salesperson who got me into this service for online presence, website, etc told me: Your "$900.00 budget is too low. They will tell you and show you graphics of how many clicks and visitors you are getting: all BS. They take your money and never really apply what's needed to boost your business on ***************** or any other sources. Don't waste your time, effort, and money. You are better off paying ****** ads yourself. At least you know for sure that you are actually on ******* This is the worse business decision in Marketing I have ever made and I slap myself every day I think about it. Hibu.. if you are reading this, don't even bother answering to me. You should be ashamed of selling something that you know you won't deliver. This is called unfair business practices and the BBB should and will catch up to you very soon.Hibu Inc
Date: 08/01/2022
All feedback is important to us and we appreciate the time you took to tell us about your experience. We strive to provide excellent customer service and regret the experience youve had. Well schedule someone from our customer service team to contact you to form a solution.Review fromDonna V.
Date: 07/25/2022
If I could, I would have rated Hibu a - 0. I signed a 6 month contract & haven't gained anything from this *******. No communication, all lies from local ********** ******* is a scam. Do NOT waste your time or money.Hibu Inc
Date: 08/10/2022
Thank you for your understanding during our recent conversation regarding your advertising concern. We are sorry for any inconvenience you may have experienced and pleased we were able to resolve the matter in a mutually satisfactory manner.Review fromRachel Z
Date: 07/20/2022
Not worth your time!!! dont work with them they are a scam copmany!!They Did not provide the services promised. I asked to cancel they said sorry you are locked into a contract and never recived even one potential clinet. They continued to charge me while continuing to do nothing they said they would in the sales pitches.i do not reccomed using them AT ALL!!Hibu Inc
Date: 07/28/2022
Thank you for bringing this matter to our attention. We take every complaint seriously and a full investigation has taken place. We apologize that you felt the need to contact the Better Business Bureau. We hope you accept our apology in good faith.Review fromC. M.
Date: 07/09/2022
Did not provide the services promised. I asked to cancel they said sorry you are locked into a contract. They continued to charge me while continuing to do nothing they said they would in the sales pitches.Hibu Inc
Date: 07/22/2022
Thank you for bringing this matter to our attention. We take every complaint seriously and a full investigation has taken place. We apologize that you felt the need to contact the Better Business Bureau. We hope you accept our apology in good faith and that we may continue to do business together.C. M.
Date: 07/22/2022
Unfortunately, the in house "investigation" was as underwhelming and ineffective as the service.Review fromRaithe C
Date: 06/21/2022
Absolute dog water. Our **** ************************** was never heard of after he sold us. I personality built a better website on GoDaddy after the fact. I was very clear I wanted to cancel my services... 6 months later and after multiple other requests to quit services, they still request money monthly. Finally got a notice of account suspension which is great. I'm tired of these clowns. Terrible company. You are better off promoting to community groups on ******** because the Pay per view advertising is a scam. Robo calls galore - honestly not one good thing came from Hibu.Hibu Inc
Date: 06/30/2022
Thank you for bringing this matter to our attention. We take every complaint seriously and a full investigation has taken place. We apologize that you felt the need to contact the Better Business Bureau. We hope you accept our apology in good faith and that we may continue to do business together.
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