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Business Profile

Ammunition & Weapons

Gunbroker.com

Reviews

Customer Review Ratings

1.36/5 stars

Average of 52 Customer Reviews

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Review Details

  • Review fromJeremiah P

    Date: 09/12/2023

    Criminals forcing tax exempt companies to pay tax regardless of paperwork being supplied. Of course they have no record of the first 2 times it was supplied but after I sent multiple emails over the course of two week, they finally accepted the form but told me a previous purchase wont have tax removed.
  • Review fromNICOLAS F

    Date: 09/06/2023

    The website does not allow for all purchases to be made via online checkout. GUNBROKER requires payment to be made via MONEY ORDER (which is very sketchy) and when asked they stated that they only cover $400 towards any wrongdoing by the seller. Note: The purchase I made was $1,200 and due to insufficient protection by GUNBROKER I opted not to purchase. ********* has then LOCKED / SUSPENDED my account for 90 days.
  • Review fromRalph A

    Date: 08/18/2023

    I purchased a rifle 12/16/22. $2499.99 and the shoulder stock was removed. After informing gunbroker.com I never heard back from them. Never using them again to purchase a weapon. I suggest everyone else do the same.
  • Review fromGiovanni R

    Date: 08/16/2023

    This website is charging me for no reason when I have never made a sale or purchase! Some how I'm charged 36$ sales tax on my balance of **** not only once but twice in the past month! They're customer service is non-existent and they refuse to explain what the charges are for or refund my money! These people ****
  • Review fromJonathan C

    Date: 07/29/2023

    All they know how to do is side with their sellers. Buyers beware. I bidded on a gun and when i went to checkout found out it was not the gun in the picture. *** broker threatened to cancel my account and took sellers side. After i filed a 1 star on trust pilot these jokesters email me directly again asking what they can do. I told them fix the situation and they replied with the same c*** they did before.
  • Review fromDennis G

    Date: 07/27/2023

    Apartently I am not the only one having trouble with GunBroker.com ***************** They terrible with helping the buyer I was shorted a box of 6.5 grendel ************************* out of ***** GunBroker.com never helped
  • Review fromMichael G

    Date: 07/23/2023

    Complete disregard for customer privacy. I bought a Rare Breed Trigger from Rifleremedy2000 who stated that client data was protected. This was prior to the *** letter to state that Rare Breed triggers were unacceptable. So the *** raided Rifleremedy2000 and got my name from their database so I got an *** visit. Ok, rifleremedey2000 messed up and did not destroy their record as promised. What can GB do???????? Well for one, they could STOP DOING BUSINESS WITH RIFLEREMEDY2000!!!! Not GB. S**** the customer is their attitude. Where is my $380 Gun Broker you POS mothers!!!
  • Review fromJohn V

    Date: 07/17/2023

    Gunbroker provides zero--and I mean zero!--customer support. They provide no protection against fraudulent sellers, so there is no consequence for fraud or poor performance. On top of this, their prices go up all the time. I have used their service for 15 years and they have become intolerable and more cost and hassle than they are worth. Avoid Gunbroker!
  • Review fromjames b

    Date: 07/05/2023

    won a gun on broker, when i got my bill it had a ***** gun broker marketplace facilitator fee tacked on they dreamed up a compliance fee. sounds like someone greased their palm. neveragian grrrr. **************
  • Review fromTyrone A

    Date: 06/12/2023

    They overcharge taxes and feesThey are poorly run and the hassle factor on their site gets exponentially worse! Ive been a customer for 18 years and Im leaving. They have become a poorly run, greedy, and customer unfriendly company. Avoid them.

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