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Business Profile

Hobby Supplies

Trainz.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hobby Supplies.

Reviews

Customer Review Ratings

4.66

Average of 286 Customer Reviews

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Review Details

  • Dan T

    Date: 01/10/2024

    Outstanding service, never an issue at all!! Glad to do business with them, and will continue.

  • David R

    Date: 01/09/2024

    Great selection of new and 2nd hand trains. Super fast shipping. I am a satisfied customer.

  • Bruce H

    Date: 01/04/2024

    Purchased have been as described. I especially like the quick deliver.

  • Mike L

    Date: 01/02/2024

    Trainz **************** always exceeds my expectations. I have never had any issues and have been dealing with them for Years... ****

  • Lloyd C

    Date: 01/02/2024

    Keep up the good work and stay honest as you are now ??!!!

  • Terry H

    Date: 12/29/2023

    I would like to see why I didnt get the item I ordered. I would also like to see an answer to my emailed question to the service department about still getting the item I wanted. I got no reply. This needs to be improved.

    Trainz.com

    Date: 01/19/2024

    This customer was responded to on 12/17 and 2 times on 12/20. A partial adjustment was issued for this error.

  • David M

    Date: 12/27/2023

    Great products ordered. Quick shipping and easy communication through the purchasing process. Ill be sure to check out your website again for future purchases. Thank you.

  • Kerry K

    Date: 12/26/2023

    I have had only good experiences ordering from Trainz.com. Keep up the good work!

  • Roger A

    Date: 12/25/2023

    Smoke unit worked great. Even though it was a reproduction it fit perfectly.

  • Carolyn J

    Date: 12/24/2023

    My grandson loves trains and I was so happy to find this place. I had a very knowledgeable and nicest gentleman help me purchase what my grandson wanted for ****. I couldn't find this service anywhere else.. I'm very happy!And I joined their club so I can part of this wonderful store..thank you for everything

Trainz.com is NOT a BBB Accredited Business.

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