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Business Profile

Timeshare Cancellation

Exit by Owner

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Timeshare Cancellation.

Reviews

Customer Review Ratings

4.56/5 stars

Average of 47 Customer Reviews

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Review Details

  • Review fromDwight H

    Date: 10/08/2023

    I was well piease with the service I received. No complaints.

    Exit by Owner

    Date: 10/09/2023

    Thank you for the review Mr. H.! We are happy to have helped you and your family out of your timeshare for good!
  • Review fromOliver S R

    Date: 10/02/2023

    Kenney, my agent, was very professional and treated me with the upmost respect. We kept in contact with each other during the entire process. He was very knowledgeable. He is a credit to the company. I have mot problem referring my friends to him..

    Exit by Owner

    Date: 10/11/2023

    Thank you for the review Mr. R.! We are happy to have helped you and your family out of your timeshare for good!

    Exit by Owner

    Date: 10/24/2023

    Thank you for the review Mr. R.! We are happy to have helped you and your family out of your timeshare for good!
  • Review fromLaura V

    Date: 10/01/2023

    We had a great experience with Exit by Owner. They were very helpful and kind, always answered our questions and helped guide us through the process in a respectful way.

    Exit by Owner

    Date: 10/02/2023

    Thank you for the review Ms. V.! We are happy to have helped you and your family out of your timeshare for good!
  • Review fromFonna G

    Date: 09/26/2023

    Exit By Owner made a promise to get us out of our time share and they did it in only a few months! They are professionals working for you and getting the job done! Kind, understanding knowledgeable and thorough describes this group dedicated to helping it’s clients and delivering its promises!

    Exit by Owner

    Date: 09/28/2023

    Thank you for the review Mr. G.! We are happy to have helped you and your family out of your timeshare for good!
  • Review fromBill F

    Date: 09/05/2023

    Exit by Owner provided a very good service of helping cancel our timeshare. I found that you do need to be patient to allow the process to work its way through.

    Exit by Owner

    Date: 09/06/2023

    Thank you for the review Mr. F.! We are happy to have helped you and your family out of your timeshare for good!
  • Review fromRosina C

    Date: 08/02/2023

    This company is absolutely awesome. Walking you through every step and making you feel comfortable along the way. They contact you and confirm documents making you feel like family..ThankYou Exit By Owner...??

    Exit by Owner

    Date: 08/03/2023

    Thank you for the review Mrs. C.! We are happy to have helped you and your family out of all of your timeshare for good!
  • Review fromReyes O

    Date: 07/29/2023

    well back in 2022 my wife was searching for a company to get us out of this timeshare nightmare. and got website for exit by owner we took a chance gave them a call .one a gentleman shows up to house door we filled up the paperwork. and in a about a year and a half. Here we are free of this thing call time share. thanks a million exit by owner

    Exit by Owner

    Date: 08/01/2023

    Thank you for the review Mr. O.! We are happy to have helped you and your family out of your timeshare for good!
  • Review fromRita M

    Date: 07/18/2023

    Exit by Owner was helpful and quick to get me out of my timeshare. The payment was well worth it. I would have put this amount out In maintenance fees in a few years anyway. I’m very happy with the results. Thank you Exit by Owner!

    Exit by Owner

    Date: 07/19/2023

    Thank you for the review Mrs. M.! We are happy to have helped you and your family out of all of your timeshare for good!
  • Review fromdale k

    Date: 07/15/2023

    They were awesome to work with very prompt in return calls and action on any documents delivered. The time share industry is a very shady group exit by owner helped me get through all of this to get out of my time share demise

    Exit by Owner

    Date: 07/17/2023

    Thank you for the review Mr. K.! We are happy to have helped you and your family out of all of your timeshare for good!
  • Review fromSuzanne B

    Date: 07/10/2023

    We have been working with them for over five years, out time share has not been cancelled as promised and we have not gotten our money back! They have not delivered as they keep promising!!

    Exit by Owner

    Date: 07/27/2023

    This claim is COMPLETELY FALSE. You have not been signed up with us for 5 years, it has only been 2. There are two reasons that your file has not been completed.. The first, you have been non-compliant with sending us correspondence from your timeshare throughout your time with us which causes the process to take longer. We have made you aware of this more than 5 times. Second, you signed up with us for one account with your timeshare and you actually have two accounts with your timeshare. Whether you knew that or not is unclear, but you receiving two different bills each month leads us to believe that at some point you did know that and did not make us aware until you recently started sending the correspondence for both. In spite of all of this, even when clients do not follow the directions, we never just stop working on their file, so we will continue working on this file until you are out of your timeshare completely. Please forward all correspondence in a timely manner because that will help us wrap this up as quickly as possible.

    Suzanne B

    Date: 08/10/2023

    I did make a mistake, it has not been five years and has been two years, however the contract was for one year and it still has not been met!

    Suzanne B

    Date: 08/10/2023

    We also were not aware that there were two contract, when we signed the contract with his representatives we gave him all of our information and he never made us aware that there were two separate contracts and we were not aware of this, we thought it was only one contract as it was all with Wyhdham!!

    Exit by Owner

    Date: 08/15/2023

    The contract was not for one year, everyone signs a 2 year contract with Exit By Owner. In addition, you receive two separate monthly bills with two separate account numbers every month with your timeshare. You did not send us both bills each month until recently. Regardless of your false claims, as long as you begin to follow our directions, we will get you out of the timeshare but you need to follow our directions, as you have agreed to.

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