We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Laboratory Testing

10X Health Ventures LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Laboratory Testing.

Reviews

This profile includes reviews for 10X Health Ventures LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

10X Health Ventures LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.77

    Average of 101 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • John S

      Date: 05/02/2024

      Amazing customer service ********* has been wonderful and attentive. After receiving my results only days after both blood and DNA tests. They sent me 10X Optimize, 5-MTHF, and Alpa Testosterone Support. I felt better after week one to the point of joining a gym after 30 years of not going. Then I had my video call with NP ******************************* who taught me more in one hour about myself and my bloodwork that was reviewed line by line. I went over it with my PC they said they feel like they are in the dark ages. We made up an action plan I made changes to my diet. By week three I have had much more energy better sleep and feel sharper mentally. They will watch over me for the next 10 weeks with blood tests. I feel like I have been working out for years after eating right and listening to what they recommended and implementing better self care.

      10X Health Ventures LLC

      Date: 03/11/2025

      Thank you for your kind words!!!! Happy to see that you are on the right path!

    • M. L.

      Date: 04/26/2024

      If I could give this company less than a 1 star review I would. Out of 4 of the **** test we sent it, we have only received 1 back and it has been over 6 months. Then the supplements they recommend are basically a boosted up version of a multivitamin. Their customer service is just as terrible. I have screen shots of their return policy that was actually changed in between the days it took them to respond to me after I began reaching out with my concerns. Very disappointing. Please be aware any claim they are making on their websites, they do not stand behind. ALOT of misrepresentation through this company which then leads me to question the actual legitimacy of their $600 test and the results they provide.

      10X Health Ventures LLC

      Date: 03/11/2025

      We understand your frustration and apologize for the negative experience you've had. I'm very sorry to hear about your experience. If your issue has not been resolved please reach out to ************************************** and we will resolve it ASAP!

      M. L.

      Date: 03/13/2025

      Thank you for responding11 months later. If you are interested in truly resolving the issue and not just trying to leave a canned response to my review, you can respond to the email string where I included screenshots of the return policy that was changed as well as all of the other concerns and complaints I expressed. I tried many many times to reach out to that email you provided to resolve this before leaving a review, so I will not be taking any additional time to do so.

    • Farah T

      Date: 04/26/2024

      Terrible customer service. Never received a call to go over test results. No response to emails, only that we will have someone reach out to you. Only thing they do is give vitamins which you can get from anywhere. Waste of time *** money.

      10X Health Ventures LLC

      Date: 03/11/2025

      We understand your frustration and apologize for the negative experience you've had. I'm very sorry to hear about your experience. If your issue has not been resolved please reach out to ************************************** and we will resolve it ASAP!

    • anthony p

      Date: 04/24/2024

      Terrible customer service. Failed to provide blood results for over 6 months. Reached out multiple times just to be given excuses or told someone will be reaching out. DO NOT USE THIS COMPANY!

      10X Health Ventures LLC

      Date: 03/11/2025

      We understand your frustration and apologize for the negative experience you've had. I'm very sorry to hear about your experience. If your issue has not been resolved please reach out to ************************************** and we will resolve it ASAP!

    • Patti S

      Date: 04/24/2024

      Worst customer service ever!!! Joined in January, had issues since day one. It's now 3 months later and I tried to cancel my subscriptions but for some reason it will not log me into my back office and says user not found. I have sent three separate emails and called repeatedly. Customer service rep ALWAYS says they cannot fix the issue but will have someone call back. They NEVER call back. She also claimed she had NO access to my emails and only the 'individual' had the authority to cancel subscriptions. As a customer service rep, they should be able to do ALL of that. Today, I am going to my bank to block ALL transactions from this company! My suggestion...stay far away from them.

      10X Health Ventures LLC

      Date: 03/11/2025

      We understand your frustration and apologize for the negative experience you've had. I'm very sorry to hear about your experience. If your issue has not been resolved please reach out to ************************************** and we will resolve it ASAP!

    • Scott S

      Date: 04/23/2024

      I have the exact same complaints as everyone else. They take money then dont get back to you for months on end. After getting results and pills they prescribed I have never felt worse in my life and my blood pressure is off the charts and worst part is nobody will even respond to my life threatening symptoms. I cannot believe ******************* associates his good name with this complete scam of a company.

      10X Health Ventures LLC

      Date: 03/11/2025

      We understand your frustration and apologize for the negative experience you've had. I'm very sorry to hear about your experience. If your issue has not been resolved please reach out to ************************************** and we will resolve it ASAP!

    • Jorge N

      Date: 04/23/2024

      I want to share my experience with 10X Health. I came across their services after watching ************************* video with *******************. However, I fell victim to their scam, which not only cost me thousands of dollars but also had a negative impact on my health. The prescription drugs and supplements they recommended caused me to develop internal bleeding within two weeks of starting their treatment.10X Health is an unethical and unprofessional company that lacks basic communication skills. They do not answer phone calls, messages, emails, or follow-up appointments. In short, they are the worst of the worst and my experience with them has been the most disappointing one that I have ever had in the healthcare industry.I strongly advise you to stay away from them and do not become another victim of their scam. Please take the time to read their reviews and do your own research before making any decisions. I have all the evidence and testing to back up my story, and I am confident in my ability to expose these scammers.In conclusion, I am in good hands now and I will do whatever it takes to make sure that nobody else falls prey to these unethical practices.Note: I wish I can post pictures demonstrating my bleeding but they are very graphic and I do not want this review to be flagged and removed.

      10X Health Ventures LLC

      Date: 03/11/2025

      We understand your frustration and apologize for the negative experience you've had. I'm very sorry to hear about your experience. If your issue has not been resolved please reach out to ************************************** and we will resolve it ASAP!

    • Dawn M

      Date: 04/22/2024

      I received my results timely and the information provided a good explanation. Cheek swab worked well (not rejected). I have been taking supplements as directed and Im sleeping 100% better.

      10X Health Ventures LLC

      Date: 03/11/2025

      Thank you for your kind review!!

    • Francelia T

      Date: 04/18/2024

      Poor customer service!. I have paid back in February a phone call to review lab results and here we are in April and still nothing. I have sent multiple emails complaining and asking the status and still nothing. Just called today for a refund! It seems nobody knows whats going on or on the same page. All customer service can tell you is that "We will send a message for someone to call you back" I am over it !! Never again and i sure as heck do not recommend.

      10X Health Ventures LLC

      Date: 03/11/2025

      We understand your frustration and apologize for the negative experience you've had. I'm very sorry to hear about your experience. If your issue has not been resolved please reach out to ************************************** and we will resolve it ASAP!

    • David S

      Date: 04/16/2024

      Waste money bigger waste of time- take months and months to get things done that they claim immediately needed (to get pre-paid) then after months of waiting for appt, they ghost for zoom & calls. And when you call to see what happened they say, oh our nurse/dr needed to cancel, but we can reschedule for8 weeks out. And after you paid for your blood work & consultations, not able to get meds, felt so important need to prescribe. This company makes money off of new customer acquisitions and initial fees, not servicing the ones they have

      10X Health Ventures LLC

      Date: 03/11/2025

      We understand your frustration and apologize for the negative experience you've had. I'm very sorry to hear about your experience. If your issue has not been resolved please reach out to ************************************** and we will resolve it ASAP!

    10X Health Ventures LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.