Reviews

This profile includes reviews for AM Used Auto Parts's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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AM Used Auto Parts has 4 locations, listed below.

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  AM Used Auto Parts

  7526 Lithia Pinecrest Rd Lithia, FL 33547-1888

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  AM Used Auto Parts

  3601 N 15th St Tampa, FL 33605-1105

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  AM Used Auto Parts

  PO Box 1430 Riverview, FL 33568-1430

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  AM Used Auto Parts

  10901 S US Highway 41 Gibsonton, FL 33534-4711

Review Details

• Review fromMark A

  Date: 11/18/2023

  Garbage company,garbage services.please for the love of ****** just be honest and test your products before sending it out and you'll have a fantastic company.simple

• Review fromRicky T

  Date: 11/15/2023

  I purchased a transmission from Am auto parts I paid $2900 dollars for it with a 2 year warranty and unlimited miles.And free shipping. I received it and paid shop to install it for me well 4 months down the road and the transmission is out again and I called in on warranty that I purchased it with and every time I turn papers receipts and everything in he needed something else well I finally got aggravated and ask for a refund I had to send other one back at my own shipping cost then when I received my refund it was only for ***** when I called and ask why I wasnt refunded for the whole amount they told me they took out for shipping it to me. I dont understand why I had to pay for shipping when advertised as free shipping. I got ripped off for 600 thats not right!! Im highly upset with this company and I suggest that everyone think twice before ordering online from them.

• Review fromChevez

  Date: 11/14/2023

  They sold me a motor that was blow and now they are tryin to make me go thru hoops

• Review fromRichard G

  Date: 11/13/2023

  Do not belive a word they say, terrible company. I received a bad transmission, the 3 year warrenty is just to lure you in.

  AM Used Auto Parts

  Date: 11/14/2023

  Hello, sorry to hear that you are upset about the transmission you purchased in May of 2022. I see that part went bad in December of 2022. A warranty claim was opened and granted. You  were giving return instruction to return for a refund but you refuse to do so. We stand behind our warranty 100 percent. If you have anymore questions please reach out to us. 

  Richard G

  Date: 11/15/2023

  You ship a faulty transmission, and expect the customer to pay toreturn it, all you do is lie and make excuses, anyone that trusts you or does business with *** is a fool, as I was.

• Review fromRonald I

  Date: 10/26/2023

  Scam of all scams they sent me a 5.4 3v engine with broken timing chain guides and cam phasers. After 4 months 30 emails they refund me less 20% for a bad engine they sold me.u have to pay return shipping for bad product. They gone win even when they send u a bad product customer looses. Scam scam they don't deserve a star

• Review fromwanda j

  Date: 10/17/2023

  bought an engine for my ***** work just fine! thanks yall

• Review fromTim J

  Date: 10/16/2023

  Would have left a - 1 if able. I try to focus on the good some companies do and write good reviews and not bad on the not so good ones; but this "outfit" deserves the time. Ordered a so called " drive tested" cvt trans from this " company" for a 2010 nissan maxima. Received trans and mechanic removed the old and installed this "drive tested" trans. When mechanic teat drove the vehicle it was pouring fluid from pump gasket (If trans would have been so called "drive tested" this would have been obvious to a non mechanic ) so had to pay again to have trans pulled back out, pump gasket replaced; and trans reinstalled! Test drove and trans would not shift out of low range. Took car to nissan dealer and had ecm and tcm reflashed. No difference. Service tech said something "wrong" with trans. Took car to trans shop where they priced us a total of $3975 for rebuilt nissan trans and labor. Left the car with them and they were good enough to check the trans before replacing it and found the valve body was bad and replaced it. Operates like it should now. How can a " drive tested" trans with a really bad leak at pump gasket and hung up in low gear not be noticed by whoever " test drove " the trans? (Common sense) The only answer I received from them was the old go to " it was fine when it left here". HOW CAN THAT EVEN RESEMBLE THE TRUTH ? I guess the freight companies are now in the business of removing good valve bodies and replacing them with non functioning ones. This little endeavor with this company ended up costing us over 5k. This is partially my fault for thinking this company might do business like my great grandfather did at his ford dealership; honorable and took care of his customers but I'm afraid there is not many of those left as apperant with this transaction. Tried to file a what they call a "warranty " claim. " I need diagnostic codes and seal recpts" is what I was told. I'm sorry but seals don't cause a bad valve body. ( Common sense) hope this helps

• Review fromROGER O

  Date: 10/11/2023

  Absolutely perfect transaction! Could not be more pleased from the initial order to the timely delivery. Highly recommend . 5 Stars+

• Review fromArlo D

  Date: 09/27/2023

  Wort company I ever worked with, customer service was absolutely horrible and the the warranty Manger needs to go. Sent me a transmission and looked like it sat in a swamp for 2 yrs had a shop take the pan off said they would not install it due to it not being any good, took the pictures they requested and they said it was fine. Sent it back 1300 for the transmission only sent me 739.00 back what a bunch of crooks, I hope someone shuts them down.

  AM Used Auto Parts

  Date: 09/28/2023

  Sorry to hear that you are upset about your experience with us. After reviewing your file looks like you were not happy with the used transmission that you received. Your mechanic believed that the part was not tested and did not work by the looks of it. Parts are tested and made sure they are in working order before they are pulled and shipped. These are used parts and will have some ware and tare but regardless are working parts. We do respect your mechanics opinion and you were giving the option to return, which is the route you took. Our contract clearly states that returned parts that are not wanted based on looks will have a 20% restocking fee. If you have any further questions please reach out to us. Thank you. 

• Review fromDakota J

  Date: 09/26/2023

  Purchased a motor for a 2007 ***** pickup they sent me a motor for a **** suburban now those motors are compatible but technically is not what I ordered. The worst part about it is the water pump blew out and when I went to change it I notice that one of the bolts has been broke off and some one tried to drill it out but did not manage to fix it so the bolt hole was filled with silicone . Also the thermostat was completely missing from the engine and on the back of the water pump was covered in what seemed to be black glue. they said I was supposed to change the thermostat which was missing completely. So I am stuck with it if the reviews are anything to go by there "warranty" process would not have helped me either. BUYER BEWARE.

  AM Used Auto Parts

  Date: 09/28/2023

  Hello ****************** thank you for your review. I see that you received this engine back in June and I do not show any records of you reaching out to us. Please give us a call and we can try and assist you anyway we can. Thank you.