Reviews
This profile includes reviews for The Drain Team's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 107 Customer Reviews
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Review fromJoseph S
Date: 08/21/2023
This is simply a great company. Everyone is friendly and helpful. We had a toilet removed and replaced by **** and, he did an excellent job. All are future plumbing needs will be done by the Drain Team and we will request **** complete the work. Great company fair prices and prompt excellent work.
The Drain Team
Date: 09/07/2023
Thank you for trusting our company to replace your toilet. We are happy to help with any other plumbing needs you may have. We greatly appreciate your business.Review fromDebra H
Date: 08/19/2023
**** did a great job installing a toilet ******. Hr grouted and cleaned everything up. Very professional.The Drain Team
Date: 08/24/2023
Thank you for your review! It is a pleasure to help with all your plumbing needs.Review fromBen W
Date: 08/10/2023
Very knowledgeable and helpful!Would recommend and will use them in the future.The Drain Team
Date: 08/15/2023
Thank you for the great review. We appreciate your business!Review fromDebbie D
Date: 08/03/2023
**** was great! Found my problem (which could have been crazy expensive) but it was something stupid instead. Perfect opportunity to turn something little into a big bill but no - it didn't even go over the basic trip charge. Plus, fixed my running toilet for $20 parts, and still all the labor was still covered in the trip fee. Happy camper here! (And I have never been given a bill with such perfectly legible hand printing - draftsman quality!) Will use The Drain Team again!The Drain Team
Date: 08/04/2023
Thank You for your review, Debbie. We are happy to hear your experience was a positive one and you will be calling us again in the future. We are standing by to service your plumbing needs.Review fromDennis B
Date: 07/26/2023
Taking care of my mom for sometime I really didnt need a leak in the kitchen. I called the Drain Team and they came out within a hour and took care of business. The young man was courteous and professional but the best part was he had the problem solved less than an hour. Thank YouThe Drain Team
Date: 07/28/2023
Thank you for your trust in our company. It was a pleasure to service your plumbing needs.Review fromMichael H.
Date: 07/25/2023
Toilet was grouted but didn't hold properly. They were very nice and sent a man immediately to correct it. The employee's name was *********** and he also was very nice and corrected the problem right away. His # *** ************ stands behind their work. If something doesn't work and lets face it nothing is perfect. So when it happens this is the type of people you want to be dealing with. They show how business should be done. I strongly recommend them. My name is ******************* and I am not associated with them in any way. I believe a good company should be mentioned.The Drain Team
Date: 07/27/2023
Thank you for your review ****. The Drain Team believes in quality craftsmanship, and when things don't go as planned, we stand behind our work. We appreciate the opportunity to come back and correct the problem. The Drain Team is committed to providing quality service to all of our customers. We look forward to assisting with your plumbing needs in the future.
Review fromKen T
Date: 07/19/2023
We were extremely happy with the work that **** and ****** from The Drain Team did for us. They were very professional and polite and the work was excellent. I would recommend them to anyone that has a plumbing job to be done. You will be very glad you called them! **** and *****************************The Drain Team
Date: 07/28/2023
Thank You for trusting The Drain Team to complete this work for you. We are glad to hear that you are happy with our technicians and our company. Providing quality work is important to us here at The Drain Team. We know things dont always go as planned and appreciate customers who will work together with us to find solutions.Review fromLynn M
Date: 05/01/2023
So happy to be able to get service the same day. Technician - *********** 392 -is very knowledgeable and easy to talk to, so much so, that I specifically requested him, as he had been to my home before. I have recommended him, and The Drain Team, to my family.The Drain Team
Date: 07/28/2023
Thank you for the kind words, ****. We appreciate your business and look forward to sending *********** your way if you should ever have more plumbing needs.Review fromMarilee R
Date: 04/25/2023
This company is highly responsive. Technician *********** 392 was excellent in his repair of our leak. Then made suggestion that the faucets in other bath should be replaced to stop the leak and get a better guarantee behind the parts. We could not have asked for a more concerned technician handling our plumbing. Thank you Drain Team.The Drain Team
Date: 07/28/2023
You are Welcome *******. Our technicians always want to provide the best service. We are glad to hear your experience was a positive one.Review fromBenjamin W
Date: 04/20/2023
*********** #***,he showed me on the camera both of the root blockages,he first cleaned out the roots then put the cutter blade on and cut what was left them completely.Flushed out complete sewer line.He did a great job.The Drain Team
Date: 07/28/2023
Thank you for your review. We are glad that *********** was able to get the problem solved to your satisfaction.
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