Reviews
This profile includes reviews for The Drain Team's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 107 Customer Reviews
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Review fromSandra S
Date: 07/19/2024
I called regarding a backed up sewer drain and received quick service. I was updated on arrival time by telephone. *********** 392 did a very thorough inspection and identified the problem quickly with a camera. He showed me the problem which I greatly appreciated. We discussed options for resolving the problem and he gave me a quote for future work with a complete list of the issues found. I like working with transparent companies who are willing to share information and keep me updated during the repair.
The Drain Team
Date: 07/26/2024
Thank you so much for a great 5-star review ******! We will make sure to recognize ***** for a job well done during our next staff meeting. Please think of The Drain Team next time you are in need of a plumbing solution!Review fromjerry b
Date: 07/18/2024
*********** #*** came to my residence in *********. today from the Drain Team and did an outstanding job. He replaced the old shut off valve with a new ball valve, rerouted piping and removed unnecessary lines for a clean look. He also replaced old hose valve then installed two new hose ***** at back of house. Nice guy, easy to work with and did the job right. Will use them again if needed.The Drain Team
Date: 07/22/2024
We really appreciate you sharing your experience with us Jerry! Chris always does his best to provide friendly service and quality craftsmanship. The Drain Team plumbers are available 7 days a week, 24 hours a day if you need us!Review fromMitchell B
Date: 07/18/2024
Quick response time, knowledgeable technician, fair price and GREAT JOB.The Drain Team
Date: 07/22/2024
Thank you, Mitchell! Your business over the past 10 years is truly appreciated and we look forward to assisting you in the future!Review fromRudette P
Date: 07/16/2024
Walked us thru everything that needed to be done and stayed until all the repairs were done and working. Very pleasant service techs. I will definitely call The Drain Team for any future needs.The Drain Team
Date: 07/18/2024
Thank you for the kind words Rudette! It's nice to hear that our service techs were pleasant, and we are looking forward to helping you in the future if you need us. We appreciate your business!Review fromRenee S
Date: 07/10/2024
*********** *** was wonderful and and kept everything nice and clean Very kind gentlemanThe Drain Team
Date: 07/11/2024
Thank you so much Renee! It's a pleasure to receive positive feedback from our clients. Chris is a very positive person and always does his best to provide great customer service. We appreciate you taking the time to share your experience and look forward to assisting in the future!Review fromVictoria W
Date: 07/05/2024
**** was awesome today. He was doing a job for my neighbor and I asked him if he could look at my plumbing and give me an estimate. He did and I plan on using the businessThe Drain Team
Date: 07/08/2024
We are excited to have you as a new customer Victoria! Please let us know when you are ready to proceed with the plumbing repair. Thank you!Review fromSharon R
Date: 07/01/2024
Chris392 was very experienced and courteous. He thoroughly explained the problem with our water heater and offered a solution. He removed and placed the water heater in a few hours. Very satisfied with his work and customer service.****************The Drain Team
Date: 07/03/2024
Thank you so much for sharing your experience with us Sharon! We appreciate your business and look forward to assisting you in the future.Review fromStella A
Date: 06/25/2024
***********, Was fast and very friendly he was quick and even replace a Arator at N/C. I would definitely recommend drain team to family and friends.The Drain Team
Date: 06/27/2024
I'm very pleased to hear that you would refer our business to your family and friends ******! Thank you so much. We appreciate your business!Review fromCharlene B
Date: 06/19/2024
Such a great experience with The Drain Team! We called and promptly they responded by scheduling ****, a really skilled plumber who was a joy to be around. Our plumbing is working again and when something else comes up we will absolutely not hesitate to call the Drain Team!!The Drain Team
Date: 06/20/2024
Thank you so much ********! We would be happy to assist you in the future with any plumbing issues you may experience. We will make sure to recognize **** in front of his peers at the next staff meeting!Review fromLisa G
Date: 06/14/2024
*********** # ***, was amazing! He did a spectacular job with removing my old shower pan and installing a new one. He was extremely professional, courteous and cleaned up remarkably. I will definitely request him again! Wonderful company to work with.
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