Reviews

This profile includes reviews for Newfold Digital, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Newfold Digital, Inc. has 10 locations, listed below.

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  Newfold Digital, Inc.

  5335 Gate Pkwy Jacksonville, FL 32256

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  HostGator.com, L.L.C.

  2500 Ridgepoint Dr Austin, TX 78754

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  HostGator.com, L.L.C.

  5005 Mitchelldale St Ste 100 Houston, TX 77092

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  Newfold Digital, Inc.

  1500 N Priest Dr Tempe, AZ 85288

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  Bluehost Inc.

  560 Timpanogos Pkwy Bldg G Orem, UT 84097

Review Details

• Review fromPeter D

  Date: 12/30/2024

  Avoid HostGator Constant Downtime and Pushy Upselling Tactics ?????Ive had a truly frustrating experience with HostGator. Our small business relies heavily on our website, and for months, we dealt with constant downtime and performance issues. Every time I contacted their tech support, I was met with the same response: instead of fixing the problem, they kept trying to push me toward upgrading to an outrageously expensive service plan costing hundreds of dollars a ******** became clear that they had no interest in resolving the issues on our current planthey just wanted more money. This felt like a deliberate ploy to squeeze more out of small businesses like ours.*** up, I decided to migrate my entire site to a new hosting provider. Since making the switch, everything has been running smoothly with zero downtime or problems. Its disappointing that HostGator, a company I trusted with our business, would resort to such tactics instead of providing reliable service.If youre running a small business and need dependable hosting, do yourself a favor and look elsewhere. HostGator is not worth the headaches or the extra expense.

• Review fromMatt E

  Date: 12/28/2024

  BLUEHOST - Absolutely awful service. All my websites were hacked and Bluehost took zero accountability. There is no phone number to reach a person. They try to sell you on Sitelock as security but Sitelock is a complete scam - they allowed my website to be hacked and took no accountability either. Stay far far far away from this company. Even trying to cancel services with them, they refuse to listen and refuse to do it, instead they try to upsell you on additional services that "can help recover files" and then try and charge you for this. I cannot believe this business hasn't been shut down already as a complete fraud and scam.

• Review fromMichael O

  Date: 12/21/2024

  Predatory Practices. Genuinely should be investigated by the *** or other relevant state authorities. I hope this company faces legal consequences for their dishonesty.

• Review fromShelby S

  Date: 12/13/2024

  I just realized they have been charging me $77 dollars a year for a service I have never used. I thought they were charging me for my domain but discovered this was not the case when my domain suddenly expired. I asked for a refund and was denied. I find it shady when a company will let you pay for a service for YEARS when you've never even opened or used the application! I understand I should have read my emails and didn't. I only signed up for a domain. I didn't think I had to babysit my invoices from this company.

• Review fromTara C

  Date: 12/12/2024

  Terrible hosting service, lots of downtime, NO accountability. They make it ridiculously difficult to cancel or change any services. They automatically upgraded me to things without my permission.

• Review fromJennifer B

  Date: 12/09/2024

  This company is owned by ***. DO NOT HOST WITH ANY OF THEIR COMPANIES. I am an attorney and Hostgator killed my clients account after a 10 day past due account. He called them to ask to extend it as his credit card was stolen and he was waiting for another. They refused. This is called domain and file ******. They refuse to give him his files. This is illegal in the ***. If you have been charged after cancelation or exhorted by fees let us know. We are looking to put EIG in place. Also file with the *** and your State Attorney.

• Review fromLourdes G

  Date: 12/04/2024

  ************************** Charged our credit card $719!! unauthorized transaction, we cancelled their service years ago!. After multiple calls over many months for which each time I was promised a refund, finally a "higher decision maker" declined the refund, stating that the auto renewal wasn't cancelled event though they haven't been hosting our website for years! DO NOT DO BUSINESS WITH ************************ Read the reviews, once you terminate their services the auto renew magically works again and charges your account!!

• Review fromPeyton T

  Date: 11/26/2024

  We ordered two site migrations through BlueHost, despite seeing the bad reviews. I didn't think too much of it- all companies have bad reviews....that was until I experienced the issues with BlueHost.They didn't properly transfer over the two websites we needed, and there isn't a way to view the staging site like other hosts provide to you, so you're forced to connect the domain, hoping they did their job properly. Of-course, both sites were entirely broken leaving us scrambling.We reached out MULTIPLE times through both the chat and email to the support team, who then has to forward information to the migration team. Mind you, we did this for a period of a week and heard absolutely nothing from anyone during this time.The migration team reached out from a noreply email address and, go figure, it doesn't accept replies.We are still left without a working website. Please please please do yourself a favor and stay away from this company. All they do is hire foreign workers to answer the chats and phones, which in most cases would be fine, however that's all that these people are capable of- they have no technical expertise at all. Multiple agents broke the website again and again and I had to correct ******* one should have to go through this with a host.

• Review fromMike G.

  Date: 11/23/2024

  Two of my friends have just left Hostgator having being with them for over 15 years. There is no way to reach support. The phone keeps asking me to submit a pin but then says it's not recognized. Please, this company needs to be sued and put of out business. It use to be owned by ****** and was great. The site seems broken. I'm logged in an icons are showing as missing. The chat option does not do anything when I click it. I just renewed but I'm not getting a receipt to my email and the status of my account still says it's going to update. I'm going to probably be billed again even though I just paid. My friend warned me to leave them, I should have listened, but I have a lot of emails setup with them and including my parents, so moving to a new host is a major task with updating all our devices. I've been with them about 18 years. The company that owns them now is a scam.

• Review fromCynthia H

  Date: 11/23/2024

  Hostgator is a nightmare. My website first came up with this message. "Your PHP installation appears to be missing the MySQL extension which is required by WordPress". I was told that I needed to speak with Hostgator. I spoke to a representative who put me on hold forever as he was going to "solve the problem" He ruined my website! This is the most important time of the year (as a tour operator) who relies on gift certificate bookings.I had a lovely website that cost me $10,000 to create - with logos etc, etc - in 2012 when we first started the business. Hostgator representative said he got it up and running. Please click on the link below and tell me if this even makes any sense. Does this woman look like someone on a walking food tour? *************************************** away from Hostgator!