Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Compression Clothing

Back Solution Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Compression Clothing.

Reviews

This profile includes reviews for Back Solution Store's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Back Solution Store has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Back Solution Store

      null Apollo Beach, FL 33572-2251

    • Back Solution Store

      3025 Whitten Rd PO Box 447 Lakeland, FL 33811-1083

    Customer Review Ratings

    1.14/5 stars

    Average of 97 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromPamela K

      Date: 02/25/2023

      I was literally scammed out of $37.57 by them charging my Discover card. They will not credit my account. Plus the sock that I ordered and paid $6.95 in shipping fees for a product that was falsely advertised. Please help me get my money back.
    • Review fromCheryl L

      Date: 02/17/2023

      I paid shipping and handling for "free" compression socks $5.95 about 2 weeks later I was charged $37.57 without authorization to my Bank Account! I have called, they said they will turn it over to upper management.They want let you speak to upper management! I have sent countless emails with them not returning.I will be going to my Bank tomorrow to file fraud charges! And cancel this debit card! As I read all the same grievances I don't understand why this is contenting to happen!Didn't want to leave a star at all!!!!
    • Review fromMICHELLE T.

      Date: 02/06/2023

      They are scammers, they tell you free neuropathy socks just pay p&h fee. But don't tell you that you will be charged for a membership until the next month when you see charges taken off of your card . I'm on a fixed income can't afford this. I was understanding this was a one time fee. & The socks do not work. I'm not happy by no means...
    • Review fromDeborah C

      Date: 02/02/2023

      Same thing for me. Paid the 6.95 for shipping and handling. Then 12 days later there was a charge for 37.+. I wish I would have seen the reviews first. I certainly hope this helps someone else.




    • Review fromAngela K

      Date: 02/01/2023

      I order one sock for $6.95 and few weeks later they automatically charged on my credit card $37.57
    • Review fromPaula H

      Date: 01/27/2023

      I was suppose to get a free pair but pay for shipping. I was charged $37.00!
    • Review fromMargaret T

      Date: 01/23/2023

      Item was good but this business has been taking my money out of my account for 6 months with out sending any kind of product. As of yet I am waiting for them to put my money back in my account.
    • Review fromRichard T

      Date: 01/19/2023

      This company is a FRUAD. I have the same problem as all other reviews, I purchased a pair of compression socks, for **** in 12/28/2022, the socks came, but then they sent 2 emails for other orders for someone name *** and ******, I called and a rep stated they were having issues with their system and I will not be charged, later in 1/12/2023, I was charged *****. I called them, their rep stated it was for a subscription to which I did not see on their ******** ad, or I would have canceled, also the rep said, "I will contact upper management. " A few days went by and today 1/18/23, I called and a rep said they refused my refund, and said they sent me a cancelation reminder email, also the response to my grievance of the ***** they took out of my bank account, I talked to the rep, and she said she would send it to upper management again. I asked who is upper management and she hung up on me. This company ripped me po off for *****, and I want my monies back, as all other complaints have stated with their grievances as well. I would not have given one star but I had to tap one. This company needs to refund my monies that they unfairly took and FALSELY took! Please help me get REFUNDED. They are frauds.
    • Review fromMichelle M

      Date: 01/18/2023

      I have ordered one pair of the Back Sock Sleeve for $6.95 On 9/30/2022 - received it.Now, they are charging me Every months $24.97 for something I have never ordered or received from them.Charges to my credit card:10/17/2022 11/22/2022 12/17/2022????Total: $ *****. And nothing for it I do not want nothing from you,I want my money back, and I am cancelling my credit card!!!!How this can happen?????I cannot get hold of you!!!!For example: See the same letter ************** Wrote you on 1/12/2023
    • Review fromSandra O.

      Date: 01/17/2023

      SCAM! Offered ankle high compression socks for just shipping...$6.95. They charged $29.95 to my account! My bank caught it and I stopped the payment and reported fraud. SCAM!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.