Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garbage Removal

Evergreen Waste Services

Reviews

This profile includes reviews for Evergreen Waste Services's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Evergreen Waste Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.92/5 stars

    Average of 419 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromOlivia P

      Date: 07/26/2024

      Happy with this service thus far. Brianna made setting up my service a breeze!

      Evergreen Waste Services

      Date: 07/29/2024

      Hi Olivia, we’re thrilled that you have been satisfied with our services! We appreciate you taking the time to leave us a review. Welcome to the Evergreen family!
    • Review fromJoel M

      Date: 07/26/2024

      New client here! Brianna made quick work of getting me setup so I was perfectly coordinated for the switch between companies! I am looking forward to a long and happy relationship with Evergreen.

      Evergreen Waste Services

      Date: 07/29/2024

      Hi Joel, we’re thrilled that you have been satisfied with the customer service provided by Brianna! We appreciate you taking the time to leave us a review. Welcome to the Evergreen family!
    • Review fromMike P

      Date: 07/24/2024

      I had to call Evergreen for help with the new payment portal as I didn't have an invoice number to begin the process. Christine was very patient and extremely helpful, and could not have been nicer!

      Evergreen Waste Services

      Date: 07/25/2024

      Hi Mike, we’re thrilled that you have been satisfied with the customer service provided by Christine! We appreciate you taking the time to leave us a review. Thank you for being a part of the Evergreen family!
    • Review fromMatthew O

      Date: 07/23/2024

      The service is awesome, both on the customer service side as well as the pickup. The bulk item once a week is huge, I don't have many but when I do it makes my life farless stressful. The customer service is always amazing as well, I had Christine recently to help me setup the new portal they switched too. She was really kind and was quick getting me setup so I could setup my autopay. They don't miss me ever on pickup day and are the same time everytime. I really appreciate their consistency.

      Evergreen Waste Services

      Date: 07/24/2024

      Hi Matthew, we’re thrilled that you have been satisfied with our services! We appreciate you taking the time to leave us a review. Thank you for being a part of the Evergreen family!
    • Review fromKevin P

      Date: 07/23/2024

      Great Customer Service, Took care of portal setup and answered all questions I had.

      Evergreen Waste Services

      Date: 07/24/2024

      Hi Kevin, we’re thrilled that you have been satisfied with our customer service. Thank you for choosing Evergreen!
    • Review fromLarry D

      Date: 07/22/2024

      Serivice oriented company, very easy to work with. Staff very courteous and helpful.

      Evergreen Waste Services

      Date: 07/23/2024

      Hi Larry, we’re thrilled that you have been satisfied with our services! We appreciate you taking the time to express your kind words with us. Thank you for choosing Evergreen!
    • Review fromCarol P

      Date: 07/21/2024

      It was easy to work with Ms. Christine Lacey at Evergreen Waste Services. Due to EWS's recent change in their portal and billing ( internet ) system some of us( customers) never received our latest quarterly bill and could not go into their new portal system to set up and pay our account. Ms. Christine graciously acknowledged my difficulties and worked quickly to set me up in the new EWS portal and acknowledged I did pay my most recent charges via the previous EWS system. It is so nice to work with someone who successfully helps a client the first time/call.
      She also respected that I did not want to set up auto pay due to credit card numbers being incorrectly , or fraudulently, billed by other vendors or services resulting in the client ( owner of the card) having to change their credit card numbers. Respect and understanding are important assets/ behaviors for a provider of services in today's world.

      Evergreen Waste Services

      Date: 07/22/2024

      Hi Carol, we’re thrilled that you have been satisfied with the customer service provided by Christine! We appreciate you taking the time to leave us a review. Thank you for choosing Evergreen!
    • Review fromJulie B

      Date: 07/19/2024

      Ty Webster was very helpful and courteous when I was trying to figure out how to dispose of different types of items. The Evergreen people are professionals and they have provided great service over the years.

      Evergreen Waste Services

      Date: 07/22/2024

      Hi Julie, we’re thrilled that you have been satisfied with the customer service provided by Ty! We appreciate you taking the time to leave us a review. Thank you for being a part of the Evergreen family!
    • Review fromJohn M

      Date: 07/19/2024

      Great customer service and very friendly and easy to talk to. The trash pickup is on time and they never miss a day. They make sure that they empty the can and put it back right next to the curd where they found it. Driver and help are always nice and give a wave when they are there when I am outside with the dog.

      Evergreen Waste Services

      Date: 07/22/2024

      Hi John, we’re thrilled that you have been satisfied with our services! We appreciate you taking the time to express your kind words with us. Thank you for being a part of the Evergreen family!
    • Review fromTarah V

      Date: 07/19/2024

      Christine was so friendly and helpful! It's nice not having to dread talking to customer service at Evergreen like I do with other businesses!

      Evergreen Waste Services

      Date: 07/22/2024

      Hi Tarah, we’re thrilled that you have been satisfied with the customer service provided by Christine! We appreciate you taking the time to leave us a review. Thank you for choosing Evergreen!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.