Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Event Ticket Sales

Tickets-Center.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

Customer Review Ratings

2.87/5 stars

Average of 10,017 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSandy S

    Date: 10/19/2022

    Awesome! I can't believe how easy everything is! Signing up online is genius!!
  • Review fromJill K

    Date: 10/19/2022

    It was very easy to get the tickets through here.
  • Review fromKelsey B

    Date: 10/19/2022

    If I could leave 0 stars, I would. I only bought from this reseller because the venue ticket link took me directly to them. 20/20 hindsight, I should have quit there. but I never go to concerts or buy tickets, so I did not know any better. The event was cancelled, and I was told to expect a refund. a week later they called to tell me the card on file wasn't accepting the refund, and that card had since expired so I thought nothing of it. They told me the only way to proceed was with a PayPal account, so I created one and have been waiting now 5 weeks for that to process. they said 3-5 days, so I have called back every week with no refund, and every single time they claim it is a typo on the email address and that it has been fixed and for sure will process this time. but it never does. I have been reading a lot of reviews in a lot of places and it seems they have been up to no good for a long time, a lot of people never get their refunds for cancelled events.

    I had also purchased insurance on these tickets, and am starting to wonder if the insurance company is directly associated with ticket-center, because they have claimed twice that they have sent a check but I have yet to receive that either. starting to think I will never get my money back for this event. I will certainly never use ticket-center again, but I hesitate to buy tickets anywhere at this point.
  • Review fromGreg A.

    Date: 10/19/2022

    Made it very easy and convenient. Will use the service again!
  • Review fromDarline R

    Date: 10/19/2022

    I received confirmation and then ticket right away. Fee seemed kind of spendy.
  • Review fromSue B.

    Date: 10/19/2022

    SCAM …. Don’t waste your money. Bait and switch with seats … My sister in law and I chose and paid for $200 floor seats and they gave us the worst balcony seats which were only $70 seats and our invoice was over $450 for two $70 seats to a sold out venue. They can refund and resell them They refuse to refund us before the event, hung up on three times. NBC news has helped me before .. I will be reaching out again. This place should be shut down. It’s the principle of the matter.
  • Review fromJoanne E

    Date: 10/19/2022

    Resale place, bad idea! Never again! I thought I was buying directly from Byham theater?!?
  • Review fromJohn W

    Date: 10/19/2022

    This website gouges customers. NO grace period is provided to cancel orders. Verbal interaction is impossible. Live chat is your only option to dispute/cancel an order. (3) tickets priced at $78.00 ended up costing $335.94...........$101.94. Tickets received 1-2 days prior to event day. I DO NOT recommend purchasing tickets from this website.
  • Review fromVeronica G

    Date: 10/19/2022

    This site should not be allowed to supersede the actual Fox theatre site. There is no way to distinguish that these seats are a resale. Never again.
  • Review fromJonee G

    Date: 10/18/2022

    This place is the ultimate rip-off!!! They went as far as sending me a digital receipt, (for my refund) and still absolutely nothing!!!! They simply refuse to honor the refund and continually make false statements. Do not do business with this establishment!!!!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.