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Business Profile

Event Ticket Sales

Tickets-Center.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

Customer Review Ratings

2.87/5 stars

Average of 10,033 Customer Reviews

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Review Details

  • Review fromCarolyn s

    Date: 01/25/2025

    I was scammed. I am Hoping I receive my spring training baseball tickets 2 for 313.50. they sell for 65 each including service charge on stub hub 55 on MLB . On Stub Hub There are so many better tickets for 1/5 of the price they charged . I had no idea I was not on an official MLB website. I learned my lesson. Within 5 minutes I contacted American Express to dispute the charge and they said it was already approved and the business was paid and I have no recourse, unless I do not receive the tickets. They make you think there are very few seats available and there is a clock set to buy tickets quickly. American Express is also making money , I am not sure why they would deal with this company. I can not resell or get a refund. I called the company immediately they say I agreed to nonrefundable tickets. I will never do this again. DO NOT use this company tickets-center, they should be closed down and ashamed of themselves for taking advantage of people . They are deceptive and way overpriced. I am supposed to be emailed the tickets 1 week prior to the game in 6 weeks. At the last minute when checking g out they charge you a large service fee of 37.75/ticket. If I could give zero star review I would have.
  • Review fromRichard W

    Date: 01/23/2025

    This company is a total scam and like everyone else here I thought I was dealing with Ticketmaster
    I don’t even know how I wound up getting put through to this site when I was looking at venues web site when I went to purchase tickets while there.
  • Review fromMichelle O

    Date: 01/19/2025

    0 stars!! SCAM site!!! Please shut them down. They charge way more than face value and provide no refunds or exchanges. The customer service is the worst I’ve ever experienced.
  • Review fromNicole G

    Date: 01/16/2025

    This business is a scam. Like many others, I thought it was ticket master. I tried to call to cancel the order, but they say that they will not take cancellation. They sent a link to accept the overpriced tickets, but I cannot actually get access to the tickets. Avoid this.
  • Review fromRob F

    Date: 01/16/2025

    Misleading, disreputable web site! On 11/18/24 I purchased 3 tickets at Eisemann Center in Richardson, TX, which should have cost $34+tax each. Instead, I was shocked when the final bill was $670.01!

    Their web site is designed so you don't see the itemization of "fees" -- only the final total after the sale is complete. They have a no cancellation policy, so there is no way to get your money back. There is no way to get to your transaction history to document the unreasonable fees, so my credit card company could not make a case for a fradulent charge.

    Warning, especially about Google's search engine: I was taken in because this site's listing in Google Search implies it's the official ticket vendor for the site, and it appears on the first page of Google search results because it's a paid listing (the legit ticket office for Eisemann Center only appeared much farther down in the listing, and it's less conspicuous). This was the last straw for me with Google search. I have changed my default search engine in my browser to Bing, which so far seems to be a lot less obnoxious.
  • Review fromMelissa A

    Date: 01/14/2025

    ZERO STARS! SCAM! I thought I was ordering through the venue! My parking pass was $84 for a garage that charges $14. When I looked it up (after purchasing) I realized the parking garage was a mile away in an area where there is plenty of closer, less expensive parking. The tickets were double the price and I haven't received them yet, so I'm questioning if I ever will.

    I called Tickets-Center.com minutes after ordering (when I received the location of the parking garage and realized how far away it was) to try and cancel the parking and the person told ME to try and RESELL them myself!!
  • Review fromJina S

    Date: 01/14/2025

    A well oiled machine intended to scam unknowing users. Ticketscenter is well aware of the exorbitant prices and service fees they charge, and is well aware that their platform has final sale tickets marked up multiple time that which can be found on other websites. Doesn’t disclose that they’re a reseller until you click terms and conditions. Elderly mom purchased tickets online while English is not her first language. Difficult to deal with when requesting a refund, and the first thing they say is that they’re a resell website on the phone so they’re well aware that this is a common issue. There really should be legislation and consumer protection around this.
  • Review fromJan L

    Date: 01/13/2025

    I was scammed for 2 tickets that were 4x the amount of the tickets. This website tricks you into thinking they are the venue. It was the first thing that came up in google search when I entered teh venue name
  • Review fromScot S

    Date: 01/12/2025

    I wanted to order tickets for a shoe at the University of Florida Performing Arts Center. The first hit on google was Ticket Center. They did an excellent job of coping the UF logo so I assumed it was UF site and not a scalper.
    All tickets it said were “selling fast” and “extremely limited”. It gave me 10 minutes to buy them.
    The tickets were exactly twice the face value price and a $42 service charge per ticket. The seats were located at the very back of the auditorium.
    I found the legit site and got excellent tickets at half price with a total service fee of $2.42.

    Ticket center makes Ticket Master seem like a relative bargain. Stay Away.
  • Review fromJon B

    Date: 01/09/2025

    This websitei is a classic bait and switch tickets are 3 times more money then they are actually worth on the real website.
    They should be investigated immediately!

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