Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

VIB-07

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

This profile includes reviews for VIB-07's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

VIB-07 has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • VIB-07

      47 Bell St Glastonbury, CT 06033-1718

    • VIB-07

      36 Russ St Fl 3 # 936 Hartford, CT 06106-1520

    Customer Review Ratings

    1/5 stars

    Average of 60 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromBeth K

      Date: 10/28/2024

      Scam!!!!! I ordered never received. I used affirm to make this purchase, I’ve disputed with them hoping they shut this company down . This is ridiculous. So if you’re reading this and still waiting for yours to ship out stop waiting and report bc it’s never coming .
    • Review fromAnne Marie R

      Date: 10/26/2024

      I purchased a unit for 199.00 on 10/12. I never received a shipping confirmation or tracking number, so I reached out on 10/15. I received several emails that they were out of units but that I would receive an upgraded unit for the wait and that my order should ship around the 22nd. Customer services has now stopped responding via email and the phone number on the website is a GOOGLE number.
    • Review fromMark S

      Date: 10/25/2024

      Ordered, money drafted from account and never received anything!! No calls or emails back. Total scam
    • Review fromMaryLee S

      Date: 10/24/2024

      I ordered this over a month ago and never received it. I am already paying installments on the product without even having gotten it! This HAS to be a scam!
    • Review fromKris K

      Date: 10/23/2024

      If I could give a Zero Star review. I would. They’re unprofessional. I’ve not received my order and it’s been almost a month. It says it’s in stock online but they say it’s not. I asked for my money back and to cancel the order and they will not even write me back to discuss it. They just say, “We’ll give you a resistance band or $20 off your next purchase.” I just want my money back. Btw the phone number is a ****** subscriber that isn’t receiving calls but has a voicemail. COMPLETELY UNPROFESSIONAL. DO NOT WASTE YOUR TIME!
    • Review fromJennifer B

      Date: 10/23/2024

      I ordered my unit two months ago and still have not gotten anything. I have reached out several times asking for status. I have gotten two different responses in the last two months. "It is on its way," and then just today, "It will ship in five days." I'd love to get my $200 back, but the number to call doesn't work, and you can email and get a response every now and then, but no action. Another response was it was out of stock, and that we would give you an upgrade. This has to be a scam. The bummer is, how do you get your money back? I guess this is how companies like this take advantage of people and don't care.
    • Review fromDebbie B

      Date: 10/21/2024

      I ordered this a month ago and I keep getting messages that they ran out and restocking, that it's in the process of packaging, that I will be getting a tracking number soon but still have not received it after a week. EXTREMELY DISAPPOINTED. I used my credit card so hopefully my bank will refund me as i believe this is a fraudulent company and charge. DO NOT USE THEM!!!!
    • Review fromJenny L

      Date: 10/19/2024

      I ordered on 09/24/2024 and I have not received my order. I have contacted several times and was told it was in back order and would I Like a strengthening band for my delay. I feel like this business is a scam and if I do not receive my order soon I will Contact everyone I can to Report this scam so no one else has To deal with this type Of unethical business.
    • Review fromRachel B

      Date: 09/30/2024

      I placed an order a couple of weeks ago and it has not shipped. The seller keeps saying they are out of the item and expect to restock soon. I want my money back. There is no information about this company anywhere online.
    • Review fromSally M

      Date: 09/30/2024

      Never received the product I ordered and paid for. Not doing business with them again.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.