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Business Profile

Tech Support

OnTech Smart Services

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for OnTech Smart Services's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

OnTech Smart Services has 2 locations, listed below.

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    • OnTech Smart Services

      9601 S Meridian Blvd Englewood, CO 80112-5905

    • OnTech Smart Services

      45A Commerce Way Totowa, NJ 07512-3106

    Customer Review Ratings

    4.08

    Average of 414 Customer Reviews

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    Review Details

    • JGary F

      Date: 10/06/2024

      Very professional and took the time to explain things during the installation. Highly recommended.

    • Sharon P

      Date: 10/06/2024

      The gentleman who came to my home was efficient, and educated me on how the system operated. He made sure everything was correctly installed and answered all my questions prior to leaving. He was polite, professional, informative and respectful . He did an excellent job.

    • Michele N

      Date: 10/04/2024

      Very professional and knowledgeable. Knew exactly what to do & explained every component as he went along. Answered my long list of dumb questions with patience. Highly recommend my installer ********** Many thanks

    • Kimberly H

      Date: 10/04/2024

      Technician understood the problem I was having with my thermostat. He quickly fixed it and also explained to me what the problem was and how he solved it.

    • Breanna E

      Date: 10/02/2024

      When you set an appointment with them, ensure you are available all day. I set an appointment for 10-2-24 between 2 pm and 4 pm. Great right, no. They emailed saying they changed the appointment time and the tech will be there between 130 and 245. When I called to tell them I wouldn't be there until 2 pm like the appointment stated the lady on the phone said that if I couldn't make the appointment they would reschedule for another day weeks out. WHAT?! I didn't reschedule YOU did. I get off at 130 and can be home by 145. This is why I picked the 2 pm to 4 pm slot to ensure I could be there when I said I would. This is terrible customer service and this was the only place to complain. We will now just do it our selves. Thank you for nothing.

    • Robin N

      Date: 09/30/2024

      Tech was quick, thorough and informative. Never used a security system before. I had a lot of questions. He was very patient with all the questions.

    • Robin N

      Date: 09/27/2024

      Our technician was extremely knowledgeable and helpful to us. Our installation time went later than planned but that was due to appointment prior to us having difficulties, nothing from their part.

    • Barry W

      Date: 09/25/2024

      Ontech technicians arrived at scheduled time. The lead technician ***** was extremely professional, organized and efficient. He was a skilled worker who utilized both his time and mine efficiently. His appearance was impeccable as was his well equipped vehicle. He had all tools readily available during the ************************ ************** 200 Pro installation. Both technicians followed applicable National Electrical Code and **** Standards working in a federal building. ***** was especially considerate keeping workspaces clean and safe for our employees. I was very impressed with the OnTech Technicians skills and professionalism and would definitely recommend ***** for future federal installations.

    • Dr. Steven B

      Date: 09/24/2024

      Best Service experience Ever !!!! On time, super Knowledgeable and easy to work with best service experience.

    • Robert Y

      Date: 09/23/2024

      Everything about the service, from scheduling to keeping me informed of the technician's arrival, to on-time service was excellent. The technician was respectful, knowledgeable, and made sure I was able to operate my smart thermostat with the app before he left.

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