We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tech Support

OnTech Smart Services

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tech Support.

Reviews

This profile includes reviews for OnTech Smart Services's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

OnTech Smart Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • OnTech Smart Services

      9601 S Meridian Blvd Englewood, CO 80112-5905

    • OnTech Smart Services

      45A Commerce Way Totowa, NJ 07512-3106

    Customer Review Ratings

    4.08

    Average of 411 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Linda M

      Date: 06/24/2024

      We used OnTech as the "pro installation" for our SimpliSafe smart home security system. They were wonderful, I highly recommend them! all of the pre appointment care was great, we didn't really know what to expect so the emails getting us ready were nice. I spoke to their customer service on the phone and that was also top notch. The real praise goes to our installer. OnTech really hires terrific, skilled people. He called before he left to give us an ETA, he arrived on time and was ready to start right away. A very smart, polite and professional man. He explained as he prepares the system for installation what he was doing and how everything worked. He placed 3 cameras in the best possible positions, we left that to him as he is an expert at this. He answer all of our questions as we had them. All in all he treated us and our home with a great deal of respect. Five stars! Great job, On Tech! I will be using them again in the future. This interaction was through SimpliSafe, but I learned from the tech on site that they can do tech consultations, mount televisions, all sorts of things. This is an amazing company with high quality emplpoyees.

    • Anthony U

      Date: 06/24/2024

      Our OnTech Technician exceeded our expectations. He was respectful, knowledgeable, careful, and thorough. He included us in the installation process and made sure we were educated in the new security systems use. I've been a home owner for 38 years and have had many a technician come into my home. *******/OnTech did an excellent job. Thank you!!

    • Michael A

      Date: 06/23/2024

      I had OnTech install a TV and motorized mount from Mount IT over my fireplace and they did an excellent job. They arrived on time and took time to do the installation correctly. They were very professional and cleaned up after they were done with the installation. Very pleased with the service I received.

    • Vijay S

      Date: 06/18/2024

      Excellent service. Professional and on time. ****** was very knowledgeable technician

    • Robert V

      Date: 06/15/2024

      Scheduled a ring doorbell and a ring camera installation on Friday 06/14/24 The Technician (******) was very polite, professional and knowledgeable. His attention to detail and workmanship was excellent. He was very patient when explaining the capabilities and functions of each product and made sure we knew exactly how to use them before he left. Any future projects we have I will definitely be using OnTech Smart Services. Thanks again ******!

    • Hollis L

      Date: 06/12/2024

      OnTech provides superb customer service. I have used them several times to install the equipment we purchased from SimplySafe. Their technicians are very professional and have excellent technical skills.

    • Theresa W

      Date: 06/10/2024

      We have used OnTech more than once to install SimpliSafe at our business locations and they have always been efficient and professional. Would definitely recommend and use again!

    • Tim S

      Date: 06/07/2024

      Highly recommended! I will use them in the future without reservations.

    • Daniel H

      Date: 06/05/2024

      They are pricey. The tech they sent out was excellent though. I think they should adjust their pricing a little. Otherwise it seems like they hire competent and professional people to get jobs done.

    • Reesa F

      Date: 06/04/2024

      Our OnTech technician, ******, was wonderful. He kept me updated on his arrival time and was extremely courteous and professional. My husband and I both had questions, which he was able to answer and assist us with using the app. Would strongly recommend.

    OnTech Smart Services is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.