Reviews

This profile includes reviews for Ecoshield Pest Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Ecoshield Pest Solutions has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Ecoshield Pest Solutions

  7275 S Revere Pkwy Ste 804 Centennial, CO 80112-3927

• 

  Ecoshield Pest Solutions

  4030 Bruin Blvd. Unit J Frederick, CO 80504

Review Details

• Review fromStephen R

  Date: 07/16/2024

  avoid this company! Their product *****, does not work, and they will convince you to sign a year contract for "quarterly" service with a discount. But - if you cancel you still owe them $150 even if you have paid for all services provided. Total SCAM!

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *******,

  Thank you for sharing your feedback. We regret that your experience with our service and contract terms didnt meet your expectations. It's important to us that our customers are fully informed about the terms of their agreement, and we understand your frustration regarding the cancellation fee after paying for the services.
  
  Wed like to review your account and address your concerns. Please reach out to us at ************************************************ so we can investigate further and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromEleanor M

  Date: 06/29/2024

  We had a salesman stop by my moms house while we were there planning my dads funeral. My sister told him no, He wasnt going to leave without speaking to my mom. She went out and told him thanks but no thanks. He kept on trying to convince her. My brother went out and asked him to leave. Once we got him off the property, he said enjoy the funeral in a snarky tone of voice. What kind of company lets there employees think this kind of behavior is appropriate?

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *******,

  Thank you for bringing this deeply concerning situation to our attention. We are truly sorry to hear about this incident, and we want to assure you that this behavior is completely unacceptable and goes against the professionalism and respect we expect from all of our representatives. We take matters like this very seriously.
  
  Please contact us at ************************************************ with any additional details so we can investigate this matter thoroughly and address it internally. Your feedback is invaluable in ensuring that such behavior is never tolerated, and we sincerely appreciate the opportunity to make this right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromPatricia M

  Date: 06/27/2024

  Horrible company. I stupidly signed up with them. Their salemen said it would be 3 treatments per year. Turned out it was 6. Per there contract I sent them an overnight letter to cancel. They still send me a confirmation for an upcoming appt. I finilally spoke to someone who said that I had not cancelled and was obligated to the 1 year contract. I told them if they stepped one foot on my property I would call the police for trepassing. That finally worked but I was stuck with a $150.00 bill to get out of the contract. Total scam.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi ********,

  Thank you for sharing your experience, and we regret that there was confusion regarding the service frequency and cancellation process. Clear communication is essential, and its disappointing to hear that you encountered difficulties when trying to cancel. We understand your frustration with the cancellation fee and the overall experience.
  
  Wed like to review your account and the cancellation process to ensure everything was handled appropriately. Please contact us at ************************************************ so we can look into this further. We appreciate your feedback and the opportunity to address your concerns.
  
  Sincerely,  
  Customer Feedback Team

• Review fromCody I

  Date: 06/24/2024

  SCAM SCAM!! Run far away from this company! They door knock, have a great sales pitch, but they lie. They tell you that if they get another neighbor in the neighborhood that youll get a discount, but you have to sign up right then and there. They dont tell you its a contract that you are signing, they make it seem like its a one time fee. BUT they charge you that fee EVERY SINGLE TIME they come ($169). We kept being charged once a month. They even said they came and sprayed our house during a snow storm? Absolute lies. The sales guy even asked to look in our garage and said he saw rat droppings, well we found out that was a lie as well. These sales guys are driven by money and apparently ******** game sets. One of the technicians asked my husband to write him a good review to be entered in a drawing for a ******** DS. Please please please take your money elsewhere. They wouldnt even cancel our contract after we moved out of state and threatened to send it to collections if we didnt pay. Garbage customer service.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi ****,

  Thank you for sharing your experience, and we regret the frustration you've faced. It's important to us that our customers have a clear understanding of the service terms, and we apologize for the confusion regarding the contract and billing. The issues you mentioned, including being charged during a snowstorm and the misleading sales tactics, are concerning and not representative of the service we strive to provide.
  
  Wed like to investigate your account further to address these issues and ensure proper resolution. Please reach out to us at ************************************************ so we can review the situation in detail. Your feedback is invaluable in helping us improve, and we appreciate the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromBarbara D

  Date: 06/06/2024

  This company is a total ripoff. They promise you things they never do. They continue to harass you even after saying no. Very unprofessional and they lie!

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *******,

  Thank you for sharing your experience with us. We regret to hear that you felt misled and that your interactions with our team were not handled professionally. We take these concerns seriously and want to address them promptly.
  
  Please contact us at ************************************************ so we can investigate your account and resolve any issues youve encountered. We appreciate your feedback and the opportunity to improve our service.
  
  Sincerely,  
  Customer Feedback Team

• Review fromNorma R

  Date: 05/31/2024

  Exceedingly aggressive salesmen. 10pm at night banging on the door after already telling them no during the day. Outrageously inappropriate. If they think this is how to sell something, they should think again.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *****,

  Thank you for bringing this to our attention. We completely understand how inappropriate and unsettling it must have been to experience such aggressive sales tactics, especially at such a late hour. This behavior is not in line with the standards we expect from our team.
  
  Please reach out to us at ************************************************ so we can address this incident internally and ensure it does not happen again. We take your feedback seriously and appreciate the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromSteve L

  Date: 05/30/2024

  Ecoshield and "the Shield" respects no boundaries. Train their Canvasers to LIE to residents; "I'm doing work for ***** around the corner." Then when you inquire, "***** who? What address? I know all my neighbors", they say they can't give out that information. THERE IS NO SUCH 'NEIGHBOR' having work done. These kids are trained to get signatures...that is it. They know nothing else. They are paid only by commission. They are dropped off in "nice" areas for the day with hopes of making a few commissions on tightly worded contracts. Look up complaints for the company and you will find hundreds if not thousands. In the city of ************ there is a NO SOLICITATION ORDIINANCE for the entire city. Complain to "The Shield - Marketing, Sheild-sales.com, and your police department.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *****,

  Thank you for sharing your concerns. We take reports of misrepresentation and aggressive sales tactics very seriously, and its disappointing to hear about your experience. We expect our representatives to conduct themselves honestly and respectfully, and this behavior is not in line with our values.
  
  Wed like to address this situation internally to ensure it doesn't happen again. Please contact us at ************************************************ with more details so we can investigate further. Your feedback is important, and we appreciate the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromGregg L

  Date: 05/25/2024

  One of Eco-Shield's sales reps knocked on my door and, very unfortunately, I bought his line of well rehearsed lies. At the time I figured it would be no big problem and I would be out only the $220 one-time fee. Except it wasn't. It was another of his falsehoods. Even though I cancelled the service within three days of signing up they keep hounding me for more money they say I owe them. Avoid this company like the plague.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *****,

  Thank you for bringing this to our attention. We regret that you had a negative experience with our sales process and that there was confusion regarding the one-time fee and cancellation. Its important to us that customers receive clear information upfront, and we apologize if that was not the case for you.
  
  Wed like to review your account and resolve this matter as quickly as possible. Please reach out to us at ************************************************ so we can investigate further and ensure your concerns are addressed. We appreciate your feedback and the chance to make things right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromBonnie D

  Date: 05/10/2024

  My experience has been that Ecoshield provides top quality and affordable pest control and growth opportunities to our young generation. I witnessed them train their teams to deliver high quality hard work and honest costumer service.The young men and women are trained to give their heart into each knock at each door, and offer honest work . They hold themselves to a high standard of practice.I was skeptical at first but after I saw how young people transform themselves I understood Ecoshield offers more than pest control, it also offers opportunity for young generation to achieve quality of life.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi ******,

  Thank you for your thoughtful feedback! We are thrilled to hear about your positive experience with Ecoshield, both in terms of the quality pest control service and the growth opportunities for our team members. Its wonderful that you recognized the dedication and hard work that our young professionals bring to their roles, and we truly appreciate your acknowledgment of their commitment to high standards.
  
  We strive to deliver both exceptional service and meaningful opportunities, and your support means a lot to us. Thank you for trusting Ecoshield and for sharing your insights!
  
  Sincerely,  
  Customer Feedback Team

• Review fromScott B

  Date: 04/26/2024

  TERRIBLE SERVICE - I had been happy with their insect control service, so I signed up for their wildlife service. I met with a rep who had me sign an agreement on their phone before he placed any traps. But, after a bit, it was clearly not working. So another tech came out a few weeks later. It was still not working a week or so later. Then another tech came out and determined no one had ever baited the traps. He was very upset and said he would notify management. I was still charged for 3 visits ($450) and no credit was ever provided. A few months later (and many more charges), I was noticing that the traps had not been touched and no service techs appeared on my security cameras. I called to complain and they sent me forms alleging service was being provided as scheduled. I took them at their word and met the reps for the next few appts. During one of these meetings with their service tech, I asked them to added traps and be sure to bait them. But one or two appts later, I notice raccoons had torn the traps open. I took picture to send them. But a day later, they had a regular service call scheduled. So, I figured they would replace the traps. Instead, the traps had not been replaced or even moved. It was clear no one ever showed up. BUT - I was charged for the service ($150), which was clearly never done. When I called to complain and provided photo documentation that no service was provided, they offered a 50% discount - FOR SERVICE THEY DID NOT DO.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *****,

  Thank you for sharing your experience, and we deeply regret the issues you've encountered with our wildlife service. It's clear from your account that the service did not meet the standards we aim to provide, and we understand your frustration with being charged for incomplete or ineffective service. 
  
  We would like to address this matter immediately, review your account, and ensure that any charges for services not rendered are resolved properly. Please reach out to us at ************************************************ so we can investigate further and work toward a fair solution. We appreciate your patience and the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team