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Average of 2,109 Customer Reviews
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Review fromSteven W
Date: 04/02/2025
Great platform to earn real money quick. I love itReview fromCaryn B
Date: 04/02/2025
So far so good, new to the site so I'll see how it works, and maybe give a more accurate opinion next time.Review fromMegan M
Date: 04/01/2025
Deceptive Listings, Zero Accountability I recently had an incredibly frustrating and costly experience with Super.com that I feel compelled to warn others about. I booked a pet-friendly hotel through their platform, only to arrive and be told that the hotel does not accept pets. This left me scrambling at the last minute to find alternate accommodations. Fortunately, the hotel staff was very apologetic and mentioned that they had encountered numerous issues with Super.com misrepresenting their listings and told me to beware of booking with obscure third parties.What followed was an absolute customer service nightmare. ******************** flatly refused to refund me, citing an absurd policy that required me to get the hotel to provide written approval for a refund. When I approached the hotel about this, they were baffled, stating that in 30 years in the industry, they had never heard of such a requirement. They were happy to speak with Super.com, but they refused to talk to the hotel. Super.com refused to take responsibility for their misleading listing. Instead, they dismissed me, telling me "this case is closed" without any resolution or refund.This company operates with zero accountability for the accuracy of their listings and places the burden on customers to fix their mistakes. Their refusal to acknowledge the issue, coupled with an outright dismissive approach to customer service, makes it clear that they prioritize profit over integrity.Bottom line: If you value accurate bookings, reliable customer service, and basic accountability from a company, DO NOT use Super.com. I will never book with them again, and I strongly advise others to avoid them as well.Review fromGustavo C
Date: 03/31/2025
Stay away from Super.com, its a total scam! They lure you in with low prices, but they dont care about customer service or the quality of the hotels they list on their platform. I booked a hotel in **********, **, only to arrive and find my room filthy and completely unacceptable. The hotel staff was rude and unprofessional, making it clear they had no intention of resolving the issue. With no other choice, I had to leave and book a different hotel. I cancelled my stay and showing my good faith, I booked a different hotel with super.com. After that, they ignored all my emails and calls. The worst customer service I have even seen in my life.When I called Super.com for help, they completely abandoned me. Their excuse? Were just a booking company, we dont handle hotel quality. They never followed up, never issued a refund or credit, and ignored my concerns. This company is a fraud. As soon as a problem arises, they leave you defenseless. Do yourself a favor and book elsewhere, Super.com is not worth the risk!
Super.com
Date: 04/02/2025
Hi *******, we appreciate your feedback and understand how important it is for accommodations to meet expectations. We want you to know that we have raised this matter and are currently reviewing your case. You will receive a follow-up email with our response soon. Your input is valuable to us, and were here to ensure a better experience!Review fromMark J
Date: 03/31/2025
Great site, and great pricing. Easy booking and overall good experienceReview fromTiffany R
Date: 03/31/2025
Im giving a 4 star, as of right now, cause Im new and so far everything is going good.Review fromGinger K
Date: 03/30/2025
Super 8 was a new find for me from the usual tried and true apps that are basically one search engine with the same fixed prices. I was so happy to stumble across Super 8 with hotel prices $20 dollars to $10 dollars cheaper than the other apps. It was easy to book, I could use my preferred method of payment. If I cant pay a certain way then I just move on Thank you for the ease and options.Review fromRobin T
Date: 03/30/2025
Easy booking, grand customer service and awesome pricing scale for every occasionReview fromJohnny M
Date: 03/30/2025
It was my first time and it was quick,easy, and efficient!Review fromPelagia v
Date: 03/30/2025
Amazing service. Loved the smoothness and will do it again
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