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Super.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.84

Average of 2,113 Customer Reviews

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Review Details

  • Irwin G

    Date: 05/03/2025

    Booking quick and easy and prices very competitive. Highly reommended.

  • john j

    Date: 05/02/2025

    i used it for about a year, then it became a NIGHTMARE. 1) BAIT & SWITCH PRICING: you select a city and date and it "seaches" for the best deals. then you see pricing. once you select a hotel and room the price ALWAYS goes up. 2) FRAUDULENT BILLING: they have been billing my credit card for a monthly membership fee of *****. the membership is optional and i never joined. when i noticed the fees i called and they promised to give me a refund. they sent me a check for $26 when they had been billing me ***** for over a year! then i noticed that they were billing me both ***** AND *****. they also double bill for hotel stays. sometimes you get charged by the hotel AND super.com. i called (*****) and asked for a US based supervisor to call me but they have not. then continue to bill me the monthly fee even though i told them i didn't want it and never signed up for it. I HAVE FILED A COMPLAINT WITH THE CONNECTICUT ATTORNEY GENERAL FOR THESE FRAUDULENT BUSINESS PRACTICES

  • Mohan N

    Date: 05/02/2025

    Be very careful with their website. I bought a hotel ticket and **** redirected to super.com and I competed my order. After 3 months I saw i was being billed 9.99 for subscription. They in Feb I asked to cancel, which they said they will. In April I again checked to see it wasn't canceled and they are still charging. So I again had chat, which they again said they will cancel. I took screenshot. And in may they charged again. I have screenshot for last 2 chats with them I never received any membership notice, never accepted, but I'm still billed. Is that your only business super.com?

  • Jasmine T

    Date: 05/01/2025

    Easy to book, very affordable prices, no issues with any property I've been to with doing 3rd party reservations, and you can even earn a cash back with a paid membership.

  • Diana G

    Date: 04/30/2025

    Best fares always!Is easy to book never have complained about the process :)

  • Joseph K

    Date: 04/30/2025

    Worst ppl I ever dealt with in my life.. I mean this with my heart . Take people hard earned money. Get these scammed out of out country. No way they're legal

  • James A

    Date: 04/29/2025

    I had a very disappointing experience with Super.***. During my booking, there was no clear disclosure of a membership fee, yet I was charged anyway. This kind of hidden cost feels deceptive and unethical. Their lack of transparency makes it hard to trust the service, and customer support was unhelpful when I raised the issue. I’m sharing this to warn others: double-check every detail and be wary of surprise charges. I won’t be using Super.*** again and wouldn’t ********* it to others.

  • Michael M

    Date: 04/28/2025

    Easy to follow up on previous booking., great savings, very helpful..

  • Chuck O

    Date: 04/28/2025

    Don't use Super.com. Their customer service is awful.Reserved a room online for 2-25. When I received the receipt I noticed it incorrectly listed the check in date as 2-27. I immediately contacted their customer service number and the *** was useless. They would not correct the error unless the hotel agreed to the change. I called "super.com" back from the hotel check in desk and the hotel clerk agreed to the change. Again the *** refused to make the change unless the hotel sent a request to them in writing. Total nonsense from "super". It should have been so easy to make the change but the csr seemed to enjoy the fact that I was frustrated. Ended up paying for a 2nd room because the *** didn't care enough to provide help.Additionally they will charge you an additional $15 membership fee whether you want it or not.There are many wonderful hotel reservation systems available. This is not one of them. Don't use.

  • Jimalee L

    Date: 04/22/2025

    Great site and many options to choose from . A chance to earn extra cash for taking surveys

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