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Reviews

Customer Review Ratings

3.84/5 stars

Average of 2,113 Customer Reviews

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Review Details

  • Review fromSteve T

    Date: 05/09/2025

    I Booked the ************** in *********** ******* which looked OK by the pictures, however on arrival the Desk Staff had trouble themselves opening the door and the door later had issues fully securely locking. Someone from the Convention the next day suggested that it was unsafe get the h*** out. I Booked the ********** immediately, reached out but Super.com was unresponsive after receiving my pictures. ALL my other travel Bookings has been excellent.
  • Review fromJisj B

    Date: 05/09/2025

    The hotel I booked through Super.com refunded but Super.com refuse to give. **************** is a scam and is horrible. They are not helpful, they want us to get off the phone. They do not even have way to look at transition history for each account.
  • Review fromRebecca T

    Date: 05/08/2025

    I havent started yet. Hoping Ill enjoy testing the games ??
  • Review fromWilliam W

    Date: 05/07/2025

    Love Love Love!! Very Legit!! Not a SCAM!!I Love It Here
  • Review fromAlexander M

    Date: 05/07/2025

    Fraudulent practice baited me into paying $15 a month for a membership. Unresponsive "customer service" etc I ended up needing to get a new credit card because of them.
  • Review fromJana L

    Date: 05/06/2025

    Made a reservation for Hotel A, a 3.5-star hotel, and prepaid. The confirmation was sent to me with the correct hotel name, address, and telephone number. However, when I got to the hotel, there was no reservation. The reservation was made with Hotel B, a 2-star hotel across the street with a different address and phone number. The hotels were completely distinct corporate entities. Both hotels said this was a common issue with booking online. I contacted Super.com via chatbot as there is no phone number to explain the situation. They said their system showed the correct hotel was booked. (It was not.) They did not attempt to figure out the issue. Just offered me 20% of my booking, $26.95, as a CREDIT to use their untrustworthy system again. Both hotels told me it was a common problem.
  • Review fromFran A

    Date: 05/05/2025

    This company is a scam. I paid extra $15 to make my ticket refundable. This people refused to refund my money. This is my honest advise to everyone to stay away from money hungry and fraudulent company.
  • Review fromMona M

    Date: 05/04/2025

    SCAMMERS!!! I had no problem booking a hotel the first two times and got a good price, though the hotels werent very good The third time got me upset because I never save my card for future purchases and they said I saved it and accidentally upgraded on top of it. I chatted with no luck for a refund because of many ***** excuses and now I need to contact the BBB next for them to take my card off or close it out and get a new one because if I just click on a hotel to look at it, it confirms and charges my card every time I go on their site. STAY AWAY FROM SUPER. COM
  • Review fromLori S

    Date: 05/04/2025

    Made a reservation but because the hotel was booked it saw switched to a different night without me noticing. When I attempted to get a refund, I found out they were a 4th party vendor using Priceline. They made it impossible to get a refund despite the hotel agreeing to it. What would have been easy with Priceline became impossible with Super.com. They should have been amble to make the calls and wouldnt.
  • Review fromDayna D

    Date: 05/03/2025

    Always the lowest price on hotels and really easy to book. Its definitely worth the cost of the subscription especially with the cash back!

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