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Reviews

Customer Review Ratings

3.84/5 stars

Average of 2,113 Customer Reviews

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Review Details

  • Review fromDebra H

    Date: 04/21/2025

    Booked for my kids and was pretty easy I love the breakfast part too!
  • Review fromKen F

    Date: 04/20/2025

    Wonderful deals. Lowest prices I could find. Looking forward to our trip.
  • Review fromJeff B

    Date: 04/20/2025

    First of all to the previous people complaining about 2 dollars ovecharge get a grip. My experience absolutely flawless the manger was about as accommodating as they could be ,very very nice women very help and I was even able to get in a little earlier than normal
  • Review fromWalter C

    Date: 04/19/2025

    Good morning, travelers and clients of this agency, be very careful. Super.com lists disreputable hotels where not even pigs are allowed to stay. I booked a room at the *************, and it's a disgusting place; they have rooms with animals called bed bugs. I informed Super.com that I wanted a refund for that reason and sent them evidence of the animals. They promised to refund me, but now they refuse to give me the money. Furthermore, they charged me anyway. The hotel took money from my card without my authorization. That's why I looked for another agency that guarantees a reliable stay. It's ****** from the Super Travel Amendments Team. I'm pleased to inform you that we've processed a refund of USD $78.93 back to your original payment method. You should see the amount reflected in your bank account within the next 3 business days. Should there be any delay beyond this, kindly reach out to your bank for further details. This agency is not safe and they don't keep their word on their promises. There is the evidence, they say, of their message and to this day I have not received the refund and now they refuse to do so.

    Super.com

    Date: 04/24/2025

    Hi ******, thank you for sharing your experience with us! We understand your concerns about your recent stay. As a booking platform, our role is to connect travelers with great accommodations, while the hotels themselves are responsible for the daily operations and guest experience. We're glad we've been able to work with you to find a resolution. If you have any further questions or need assistance, we're here to help.
  • Review fromCher C

    Date: 04/18/2025

    Hotel manager approved refund for an unforeseen emergency that didnt allow me to stay past the first night, but theres no support contact!The hotel manager Ajam is waiting for Super.com to call them to authorize it. Theres no way to reach a human and the chatbot isnt responding. Please check your support inbox and get back to me ASAP, or I will have to dispute the ***********: Cher ***** subject line sent to support: URGENT: Refund Approval Confirmed by Hotel Manager Awaiting Action
  • Review fromCharles B

    Date: 04/18/2025

    Good and I love this website it helps me so much
  • Review fromTerance M

    Date: 04/18/2025

    Plan on having a little extra, spending money on your trip Out there you won
  • Review fromAeiwlle E

    Date: 04/17/2025

    Wonderful dealsLowest prices I could find.Looking forward to my trip.
  • Review fromAngelina C

    Date: 04/15/2025

    Lowest price available from all websites listed for my hotel and super easy to use and book! I added my guest quickly and got a confirmation email right away. It was almost stressfull how easy it was, but im glad I did it. Will lookout for them next time!
  • Review fromChidi O

    Date: 04/15/2025

    I was shocked when I came across super.com being my first time to use it. I thought the price was a joke or scam. I decided to give a try making sure a little money in my account. Wow! After booking, to my surprise ??, I went to the motel and found by booking was successful. I was shocked that it is real. It is a fantastic app. In deed, it wort the name super.com, with affordable price, simple to use, clean environment, the red roof inn motel provides great price compared to other places I have been and above all, their the people a mate at the counter in the red roof inn provide a great service. All these made me decide to join membership of super.com and I am willing to tell people of my encounter.

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