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Business Profile

Internet Marketing Services

Blackhawk Network Holdings, Inc.

Headquarters

Reviews

This profile includes reviews for Blackhawk Network Holdings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Blackhawk Network Holdings, Inc. has 14 locations, listed below.

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    Customer Review Ratings

    3.92/5 stars

    Average of 1,955 Customer Reviews

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    Review Details

    • Review fromPat C

      Date: 09/26/2022

      I purchased a reloadit card from Love's and put the money I needed for my Uber rides for work this week. I signed up to get a safe In order to load money on my NetSpend card and it told me to wait for an activation email. Well I waited and waited but never received one. I called customer service and of course they gave me the runaround. Said pretty much the same thing these reviews have said. I am ****** because I am having to walk to work this week because the money was all I had left. Something needs to be done about this company because if I have a receipt from a store and cannot just go there and get my money back then it's inconveniencing me. I should have followed my first mind and not bought the card because when it says you can't get your money back that's usually a bad sign. There must be something criminal in the mind of the person who even thought of this scheme. I'm taking this as far up the chain as I can because playing with my money IS playing with my emotions. ***** should have to deal with this type of c*** when spending their hard earned money.

      Blackhawk Network Holdings, Inc.

      Date: 10/13/2022

      Hello *******,We sincerely apologize for the roadblocks you are encountering with setting up your ReloadIT safe to be able to access your funds. Our records show that we are addressing your request in Case CS8469151, and are awaiting information from you so we may continue to research your concern. Once we have received the requested documentation, our **************** team will be glad to continue with our research in order to come to a meaningful, beneficial resolution.Warm Regards,The Blackhawk Network **************** Team
    • Review fromLaurie C

      Date: 09/23/2022

      If this is for Giftcards.com then I am very happy with my purchase which was a birthday gift for my granddaughter.Thank you, she was very excited to get it and I liked that she had choices where to use it. I was glad to get confirmation emails from them as to the status of my order as I purchased it a few weeks prior to her birthday. All very good *************************

      Blackhawk Network Holdings, Inc.

      Date: 09/26/2022

      Hello ******,Thank you for leaving this wonderful review! We are so glad that you are happy with your purchase, and that your granddaughter was excited to receive her gift. We look forward to serving you for your future gift card purchasing needs.Warm Regards,Giftcards.com/Blackhawk Network ****************
    • Review fromShirley E

      Date: 09/21/2022

      **** as an anniversary gift to son and daughter-in-law. They have not used it yet. I reminded them it expires end of the mo.

      Blackhawk Network Holdings, Inc.

      Date: 09/22/2022

      Hello *******,Thank you for leaving this review! We appreciate your diligence in reminding your son and daughter-in-law regarding the expiration date for the gift card they have. If they encounter any roadblocks with using the gift card, they can always contact us via the phone number and/or website listed on the back of the gift card itself.Warm Regards,Blackhawk ****************
    • Review fromLisa L.

      Date: 09/20/2022

      I am very happy with them and they were quick with delivery.

      Blackhawk Network Holdings, Inc.

      Date: 10/03/2022

      Hello ****, Thank you for leaving this wonderful review! We are so glad that you are happy with your purchase, and that your order was received in a timely manner. We look forward to serving you for your future gift card purchasing needs. Warm Regards, Giftcards.com/Blackhawk Network ****************
    • Review fromWendy C

      Date: 09/15/2022

      This company is infuriating. I have been requesting a refund on a $100 gift card since June. Someone registered and used it immediately. I reported it stolen and have sent in my bank statement, a copy of the front and back of the card, the original receipt, the authorization receipt, and my phone statement. This company has been playing games with me for three months. Every time I sent them the requested information they ask for something else! I am beyond frustrated. Don't buy Vanilla giftcards!
    • Review fromRichard G

      Date: 09/15/2022

      Hi, I purchased on August 19 and still did not receive the card!!!! Can't talk to anyone either Very frustrating!

      Blackhawk Network Holdings, Inc.

      Date: 09/16/2022

      Hello *******,We sincerely apologize for any inconvenience you may be encountering with receiving your order. In order to better assist you, we recommend using our Online Contact Form located in the "Contact Us" section at the bottom of the website you used to place your order. The form will ask you for basic information as well as the nature of your concern. Once we receive your filled out form, a representative will respond with any additional questions or information they may have. We look forward to being able to assist you.Regards,Blackhawk Network ****************
    • Review fromKat D.

      Date: 09/12/2022

      GiftCards.com provides many convenient options to send a gift. Their site is user-friendly and lists hundreds of gift cards for every occasion.

      Blackhawk Network Holdings, Inc.

      Date: 09/13/2022

      Hi ***,Thank you for leaving this review! We are glad you enjoyed our website as well as the different varieties of gift cards we provide. We look forward to assisting you with your gift card needs in the future.
    • Review fromBenita A

      Date: 09/12/2022

      Ordering wasn't difficult, except the gift care I really wanted wasn't a choice. All cards arrived at the specified time. I don't know if the recipients have had any trouble using them, yet.

      Blackhawk Network Holdings, Inc.

      Date: 09/13/2022

      Hi ******,We appreciate you taking the time to post this terrific review, as well as your feedback regarding your overall experience! We are very happy that you are satisfied with the ease of using our website to place your order. We hope to be able to assist you with your future gift card needs.
    • Review fromVickie G

      Date: 09/11/2022

      I have never had a problem receiving or using my gift card.
    • Review fromJavier I

      Date: 09/11/2022

      Works well. Will keep using for birthdays and such. I hate the review part.

      Blackhawk Network Holdings, Inc.

      Date: 09/13/2022

      Hi ******,We appreciate you taking the time to post this terrific review! We are very happy that you are satisfied with your experience and your order. We hope to be able to assist you with your future gift card needs.

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