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Business Profile

Computer Software Developers

RealDefense LLC

Reviews

This profile includes reviews for RealDefense LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

RealDefense LLC has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • RealDefense LLC

      150 S Los Robles Ave #400 Pasadena, CA 91101-4675

      BBB accredited business seal
    • Support.com Inc

      4325 Commerce st. ste 111-422 Eugene, OR 97402

    • Sammsoft

      23316 NE Redmond Fall City Rd Ste 667 Redmond, WA 98053

    • RightHand IT

      4770 Baseline Rd Ste 200 Boulder, CO 80303

    • Sammsoft

      336 228th Ave NE Ste 301 Sammamish, WA 98074

    Customer Review Ratings

    4.53/5 stars

    Average of 419 Customer Reviews

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    Review Details

    • Review fromLaura N

      Date: 07/30/2022

      I was hacked on my computer and could not do anything nor receive emails. Thank you Kendrick for all yur help.
    • Review fromSheila M

      Date: 07/30/2022

      The tech was polite, considerate, quick, professional and I am pleased with the service provided
    • Review fromHarold T

      Date: 07/29/2022

      This is a wonderful company to work with as their tech support is excellence of the very best and I have been a customer of theirs for about three years now and will continue until if ever they give me a reason not to be**
    • Review fromCoach Dean G

      Date: 07/28/2022

      I believe that US Tech Support created a cleaner that creates a faster computer.
    • Review fromGregory B

      Date: 07/28/2022

      This is a great service to have. My computer kept killing my connection to certain websites .I contacted "Cyber Defender" and spoke to one of their techs ( Maricel Perez) she was very patient as I showed her what was happening. She came to the conclusion that it was my VPN and she went about fixing my problem. She was fantastic! I am very happy with this service.
    • Review fromWilliam F

      Date: 07/28/2022

      Edgardo was through and professional and took the time to work with me and explain each **** of the process. In other words, he did an excellent job and is to be commended.
    • Review fromTina H

      Date: 07/27/2022

      The US Tech Support representative who assisted me was the best. She was very patient with me in my panic, very knowledgeable and was able to get the issue resolved and clean up my computer. I was so very pleased with her customer service skills and abilities. Thank you so very much Julia R for your support. Great job! Thank you
    • Review fromRalph L

      Date: 07/27/2022

      Feel so much comfort knowing I have the tech support available. Today's problem was quickly resolved.
    • Review fromCarlos G

      Date: 07/27/2022

      Terrible experience, I was sold a Business product that is still on the website that did not work, when I talked to support because the software would not activate, I was informed that product, System Mechanic Business, is no longer updated so he could not get it to work. I was purchasing for a small business so naturally, I went with the product for business. I then requested a refund since this was not going to work I called in and they said they canceled it and I was going to get a refund, I received an email with the cancelation but no refund, 15 days later I had to call back because I did not see the refund, they then finally processed it but did not refund the full amount, they kept the sales tax. I had to call back again so that I could get a full refund. Terrible experience, very bad practice to sell an old outdated software and to keep part of your money.
    • Review fromMJ Pielech

      Date: 07/27/2022

      Good service...Techs really know their stuff. Glad I FOUND THEM.

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