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Business Profile

Computer Software Developers

RealDefense LLC

Reviews

This profile includes reviews for RealDefense LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

RealDefense LLC has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • RealDefense LLC

      150 S Los Robles Ave #400 Pasadena, CA 91101-4675

      BBB accredited business seal
    • Support.com Inc

      4325 Commerce st. ste 111-422 Eugene, OR 97402

    • Sammsoft

      23316 NE Redmond Fall City Rd Ste 667 Redmond, WA 98053

    • RightHand IT

      4770 Baseline Rd Ste 200 Boulder, CO 80303

    • Sammsoft

      336 228th Ave NE Ste 301 Sammamish, WA 98074

    Customer Review Ratings

    4.53/5 stars

    Average of 419 Customer Reviews

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    Review Details

    • Review fromCharles W

      Date: 12/26/2022

      Very profession and fast support. I will gladly call your group again when I need help.

      C. ***********
    • Review fromEric W

      Date: 12/20/2022

      the *************** rep was excellent. He seemed to understand instantly my problem and fixed it.
    • Review fromR. S.

      Date: 12/18/2022

      I have used their services for last many years and very happy to be a member. It would have cost me a lot more money for resolving many issues that can creep up at a moments notice. The best thing best the cost almost immediate LIVE support ! The technical staff are highly knowledgeable or experts. I have all three computers in my home covered. I highly recommend their services.
    • Review fromGregory H

      Date: 12/18/2022

      Great service they have always solved any issue. Thank you so much.
    • Review fromCurtis H

      Date: 12/16/2022

      Resolved my problem quickly. Thanks for your help and providing some valuable information for future use.
    • Review fromBill G

      Date: 12/16/2022

      1st rate technical support. Resolved all my issues with my computer and monitor response. I've used *************** for years and I am confident is their technical support.
    • Review fromSally E

      Date: 12/11/2022

      See previous statement made on your survey. Thank you for all you do. : )
    • Review fromDawn S

      Date: 12/10/2022

      ******* solved my PC problems quickly. Very happy with the outcome. Easy peasey.
    • Review fromThomas K.

      Date: 12/10/2022

      Used Iolo for the last 15 years. When I attempted to extend my time, the terms of service forced auto renewal. I contacted customer support, who informed me that there was no longer an option for a one time purchase. They then told me I was on auto renewal already, even though my settings were not set that way. It seems that they changed my settings in February without my authorization, and without ever notifying me. The settings were changed on a work day where I was at work without internet access. This was fraud.
    • Review fromC D S.

      Date: 12/08/2022

      Main reason I appreciate ******* is I was in Tech Support for many years and I know when The one I speak with Knows Their Job !!!!

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