Reviews
Customer Review Ratings
Average of 243 Customer Reviews
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Review fromEvan R
Date: 12/24/2024
Very satisfied with the technician. Easy to understand. *** based. I don't know yet how much better my old laptop is performing because this BBB request for survey popped up before I got a chance to use my computer.
USTech Support
Date: 03/04/2025
Hi ****,
Thank you for choosing US Tech Support.
Our technician team takes pride in providing prompt professional service.
Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours. We look forward to future opportunities to be of service.
Sincerely,
****** *.
************** Operations DirectorReview fromMichael D
Date: 12/22/2024
Very professional and courteous technician and enjoble to work with.USTech Support
Date: 03/04/2025
Hi *******,
Thank you for choosing US Tech Support.
Our technician team takes pride in providing prompt professional service.
Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours. We look forward to future opportunities to be of service.
Sincerely,
****** *.
************** Operations DirectorReview fromJ Forman C
Date: 12/22/2024
Tech was very helpful in cleaning up files that were slowing my speed. Also explained in detail the cause and what to look for in the future.USTech Support
Date: 03/04/2025
Hi J,
Thank you for choosing US Tech Support.
Our technician team takes pride in providing prompt professional service. We appreciate the time you have taken to let us know about your experience.
Sincerely,
****** *.
************** Operations DirectorReview fromFrank B
Date: 12/22/2024
I've had a need to talk to their tech support on two occasions and on both occasions service that was provided was excellent. The biggest problem I had was the amount of time I had to wait for a call back. In one case it was about two hours and today it was 27 hours. The problem today was that I had no volume so that was a bit concerning but I couldn't use my computer very well.USTech Support
Date: 03/04/2025
Hi *****,
Thank you for choosing US Tech Support.
Our technician team takes pride in providing prompt professional service. While we do make every effort to ensure our technicians are able to resolve each ticket in a timely fashion, there are times when we do have a higher-than-average turnaround time; we understand how frustrating this can be.
We appreciate the time you have taken to let us know about your experience and we will definitely pass along your concerns to help us improve our service going forward.
Sincerely,
****** *.
************** Operations DirectorReview fromSandra C
Date: 12/22/2024
******** was awesome truly an asset to US Tech Support. He resolved all my issues,USTech Support
Date: 03/04/2025
Hi ******,
Thank you for choosing US Tech Support.
Our technician team takes pride in providing prompt professional service. We appreciate the time you have taken to let us know about your experience and we will definitely pass along your message to ********.
Sincerely,
****** *.
************** Operations DirectorReview fromHARRISON R
Date: 12/21/2024
Solved my issues in lightning speed. Awesome! ***** was very patient with my lack of tech savvy as he guided me to the solution.USTech Support
Date: 03/04/2025
Hi ********,
Thank you for choosing US Tech Support.
Our technician team takes pride in providing prompt professional service. We appreciate the time you have taken to let us know about your experience and we will definitely pass along your message to *****.
Sincerely,
****** *.
************** Operations DirectorReview fromKris L
Date: 12/18/2024
I called about a problem, and you fixed it, in less than 3 minutes!USTech Support
Date: 03/04/2025
Hi ****,
Thank you for choosing US Tech Support.
Our technician team takes pride in providing prompt professional service. We appreciate the time you have taken to let us know about your experience.
Sincerely,
****** *.
************** Operations DirectorReview fromBarbara K
Date: 12/18/2024
Very satisfied with the technician and the service received. My problems were corrected and all I did was sit and watch. Wish everything was this easy. Happy Holidays to all!USTech Support
Date: 03/04/2025
Hi *******,
Thank you for choosing US Tech Support.
Our technician team takes pride in providing prompt professional service. We appreciate the time you have taken to let us know about your experience.
Sincerely,
****** *.
************** Operations DirectorReview fromSharon W
Date: 12/17/2024
HE WAS AMAIZING! Give him a raise, GIVE HIM A RAISE!!!!!USTech Support
Date: 03/04/2025
Hi ******,
Thank you for choosing US Tech Support.
Our technician team takes pride in providing prompt professional service. We appreciate the time you have taken to let us know about your experience.
Sincerely,
****** *.
************** Operations DirectorReview fromDennis H
Date: 12/16/2024
*** was very knowledgeable and did a very good job with working on my computer. He was easy to talk to and helped me to understand more about my computer and what the problems were and fixed the problems.USTech Support
Date: 03/04/2025
Hi ******,
Thank you for choosing US Tech Support.
Our technician team takes pride in providing prompt professional service. We appreciate the time you have taken to let us know about your experience. We are happy to hear *** was able to help you understand the issue and provide a resolution.
Sincerely,
****** *.
************** Operations Director
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