Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,267 Customer Reviews
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Review fromlaura s
Date: 08/21/2024
The service technician was very knowledgeable and professional. it was a quick and easy repair.
Puls Technologies, Inc.
Date: 08/22/2024
Thank you so much for counting on us, *****! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback, and we hope you have a great day!Review fromThomas W
Date: 08/20/2024
Efficient and fair work from this company. ***** did a great job of diagnosing and explainingPuls Technologies, Inc.
Date: 08/22/2024
We are grateful for this awesome feedback! It makes us happy to hear how wonderful your experience was with **** and for trusting. We will make sure that ***** gets the recognition he deserves. Please know that we will always be here if you need us.Review fromLee M
Date: 08/19/2024
Unbelievable communication, timing and very knowledgeable. Was extremely detailed and friendly!Puls Technologies, Inc.
Date: 08/21/2024
Hi ***,
Thank you for the fantastic review! We're delighted to hear that you found our communication, timing, and expertise to be exceptional. It's wonderful to know that our team was detailed and friendly throughout the process. If you need any further assistance, we're here to help!
Sincerely,
**** Team
**************Review fromjohn d
Date: 08/19/2024
Very professional and fast, he knew the problem immediately and responded to itPuls Technologies, Inc.
Date: 08/21/2024
Hi ****,
Thank you so much for your kind words! We're thrilled to hear that you found our service professional and efficient. It's great to know that our technician was able to quickly identify and address the issue. If you need anything else or have any further questions, feel free to reach out.
**** Team
**************
*****************Review fromValerie J
Date: 08/18/2024
There is No way to improve on perfection, outstanding . TECHNITION WAS AWESOMEPuls Technologies, Inc.
Date: 08/19/2024
Hi Valerie,
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service to be perfect and that our technician made a positive impact. Your satisfaction is our top priority, and it's great to know we hit the mark. If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for your kind words!
Best Regards,
Puls Team
(860) 596-0177
https://puls.com/Review fromJanice W
Date: 08/17/2024
The first date of service was July 29 and the repair/part replacement was completed on August l7. The whole process was confusing and frustrating dealing with the "office"...The first technician inspected the refrigerator, gave estimate for part and installation said he had ordered, took deposit and allowed 2 to 4 days for delivery....After several days I had not heard from him....long story involving trouble getting part and then he was not going to be available for 2 wks so another tech was sent out on August 13 (Araz B.) who inspected again and ordered two new parts which he delivered and installed today (August l7.) He was very competent and got the job done quickly with good humor and very polite. Up until then, the process with Puls was completely confusing and frustrating with getting conflicting messages and feedback. I cannot recommend Puls for those reasons.Puls Technologies, Inc.
Date: 08/19/2024
Hi Janice,
Thanks for your insight process. We are very sad to hear about the confusion and frustration you experienced while attempting to repair your damaged refrigerator. This is obviously not up to our normal standards in the early stages, and we apologies for that inconvenience.
Happy to know Araz B provided you with a nice solution and was excellent!! We’ll use your feedback to address and improve the communication issues and integrate those changes into our processes moving forward.
Please, let us know if you have other worry points or any further question. We appreciate your understanding of it all and for shedding light on the part our service did hold up to excellence with us.Best,
Puls Team
(860) 596-0177
https://puls.com/Review fromLuis P
Date: 08/16/2024
******** was wonderful and professional he comes and find the problems quickly and fixed he was kind and friendly he delivered five stars highly recommended i want ******** for all my Appliances I want to say thanks **** to hire ********Puls Technologies, Inc.
Date: 08/17/2024
Hi ****,
Thank you for that amazing review! It is wonderful to hear that ******** really took great care of you. And personally, I think his professionalism and approachable nature were brilliant on the show. Express our appreciation to him and the rest of your staff. Thanks again for choosing ****, and we will look forward to hopefully having ******** help you on a future appliance job!
Warm regards,
**** Support Team
**************
*****************Review fromRoberto J. G
Date: 08/16/2024
Great service prompt and quick would definitely recommend to anyone needing services.Puls Technologies, Inc.
Date: 08/17/2024
Hi *******,
Thank you for the positive feedback!
We always love to hear from our valued customers. We are pleased to know that you find our services convenient. We would be delighted to serve you again in case you'll need our services in the future. If time permits, we hope you can visit our new website ****.com to check the additional services we now offer.**** Support Team
**************
*****************Review fromRobert G
Date: 08/15/2024
**** was fantastic to fix my refrigerator. He was prompt to our scheduled time. Very knowledgeable about the process to repair my Amana refrigerator freezer. Highly recommend Thank You ****!Puls Technologies, Inc.
Date: 08/16/2024
Hello ******, your feedback is like a music to our ears. Thank you for the kind words, we will definitely share this with ******* .Review fromAnnette J
Date: 08/15/2024
I was pleased visit was so soon after and I called and **** worked hard to get part as soon as possiblePuls Technologies, Inc.
Date: 08/16/2024
Thank you so much for the 5-star review, *******. Please let us know if you need further assistance and we are happy to help.
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