Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,269 Customer Reviews
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Review fromElizabeth H
Date: 11/21/2022
Saved ** 900 dollars by having knowledgeable technicians!!! Thank you
Puls Technologies, Inc.
Date: 11/22/2022
We're happy to read this and pleased to learn about your positive experience with us and we look forward to more business with you in the future if you need other services. You have a wonderful day! Thank you so much for choosing ****************************!Review fromRob C
Date: 11/20/2022
The technician was in my house and the issue required no replacement parts (only electric tape and a zip tie) and yet I was charged $201 for a repair that took only 30 minutes to fix. The fee online was misleading and the cost per service/service time was outrageous. Although the technician was helpful, with such an exorbitant rate structure, I would NEVER recommend this company to anyone.Puls Technologies, Inc.
Date: 11/22/2022
Hi ***, thank you for taking the time to share your experience with the Community. Customer feedback is very important to us as it gives us crucial insight into what we need to improve on to better our market performance and ensure customer satisfaction. We never wish to disappoint or inconvenience you in any way.**** believes in complete transparency. We always provide upfront, clear, standardized pricing. All our technicians are highly skilled and the labor price we charge is based on our technicians' expertise & the quality workmanship we deliver. We always provide customers repair quote after our diagnosis, and we move forward with the repair only upon customers' agreement to the price. We never pressure customers into a repair they do not wish to be completed at the price quoted. We respect our customers to make the decision to repair or replace the unit, our technicians do not make that decision for our customers.Review fromBethany P
Date: 11/16/2022
***** came out to repair our dishwasher. He was efficient. He got the job done, and he left the area cleaner than he found it. Would recommend him to others.Puls Technologies, Inc.
Date: 11/17/2022
Thank you for taking the time to share your experience, *******! It's lovely to hear kind words of appreciation for our hard-working technician *****. We will make sure to share your feedback with him. We are pleased to learn about your positive experience with us and we really do appreciate the recommendation. Have a wonderful day!Review fromJulie A
Date: 11/15/2022
Very happy with the service I received from my technician *******!Puls Technologies, Inc.
Date: 11/16/2022
?Thank you for your service request with **** and for the 5 stars rating! We are so delighted to hear about your experience with our service and that your dryer is back to working condition. ******* is truly a gem to have on our Team and we'll definitely give him the recognition he deserves. Thanks again for choosing ********************, we look forward to servicing you again when you need us.Puls Technologies, Inc.
Date: 11/16/2022
?Thank you for your service request with **** and for the 5 stars rating! We are so delighted to hear about your experience with our service and that your dryer is back to working condition. ******* is truly a gem to have on our Team and we'll definitely give him the recognition he deserves. Thanks again for choosing ********************, we look forward to servicing you again when you need us.Review fromAnita C
Date: 11/14/2022
Great service!!!!!! ****** was at our house in time and was so professional. So glad we discovered ****!!!Puls Technologies, Inc.
Date: 11/16/2022
?We truly appreciate you taking the time to let us know about your experience, *****! We will make sure that ****** gets the recognition he deserves. If there is anything else we can do for you, please let us know. Thank you very much for the wonderful review and for choosing ****.Review fromAnnie G
Date: 11/11/2022
The technician failed to come on the day he was supposed to. He called to say he was having his car inspected. He agreed to come the next day. Then he didn't know what was wrong. He thought it was something with the door. He said he'd call on Monday and never did. I called his number and he never called back. He didn't follow through or attempt to fix the dryer. Therefore he never serviced the dryer. Another company came and fixed it immediately and it had nothing to do with the door, It was the heating element. The company won't refund me.Puls Technologies, Inc.
Date: 11/12/2022
Thanks for sharing your feedback, *****. Were sorry your experience didnt match your expectations. It was an uncommon instance, and well do better in the future. After further review, the team has already approved a refund on this, and we are waiting for your confirmation. Please refer to the email the team has sent you so we can move forward with the resolution offered. We value our customers' feedback and would like to thank you for bringing this to our attention. If theres anything else we can do for you, please let us know!Review fromJune H
Date: 11/09/2022
********************* two televisions for me in record time! He was extremely knowledgeable and professional. Loved the service!Puls Technologies, Inc.
Date: 11/10/2022
Thank you so much for counting on us to mount your TV, Bee! It's lovely to hear kind words of appreciation for our hard-working technician ********************** We will make sure to share your feedback with him. We appreciate you taking the time to leave us a review. Have a great day!Puls Technologies, Inc.
Date: 11/10/2022
Thank you so much for counting on us to mount your TV, Bee! It's lovely to hear kind words of appreciation for our hard-working technician ********************** We will make sure to share your feedback with him. We appreciate you taking the time to leave us a review. Have a great day!Review fromDr Fekadu S
Date: 11/08/2022
I think this technical Fast worker good with behavior! I wish him good luck in his further working life he became very productive person. Thanks.Puls Technologies, Inc.
Date: 11/09/2022
We will pass this message to the technician who serviced your appliance and this will surely put a smile on his face and motivate him even more to continue doing his job right. This is very much appreciated Fekadu!Review fromBrenda H
Date: 11/06/2022
Tech was punctual, personable, very knowledgeable and gave tips on how to maintain my appliance. 5 star service.Puls Technologies, Inc.
Date: 11/07/2022
We are appreciative of this fantastic feedback! Hearing about your positive interactions with **** and your confidence in us to repair your dishwasher makes us glad. We'll see to ensure that the technician receives the praise he merits. Thank you so much for choosing ****!Review fromDennis W
Date: 11/04/2022
Very responsive emergency service for my fridge and a complicated problem..Puls Technologies, Inc.
Date: 11/05/2022
Thank you so much for counting on us to fix your refrigerator, ******! It makes us happy to hear that we have provided a quick and convenient service for you. We always love to hear from our valued customers. We are pleased to know that you find our services convenient. We will always be here if you need us. Have a great day!
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