Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,269 Customer Reviews
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Review fromCelia D
Date: 11/04/2022
****** was very professional. Polite, cleaned up when he was finished. There was no extra charge for the service call, even though he worked for over 4 hrs trying to find the problem.
Puls Technologies, Inc.
Date: 11/04/2022
Thank you for taking the time to share your experience, *****! It's lovely to hear kind words of appreciation for our hard-working technician ******. We will make sure to share your feedback with him. Were very grateful for customers like you and hope you stick with us for years to come. Have a great day!Review fromGALE I
Date: 10/28/2022
This company makes it very easy for you to get an appointment and to pay them. Their technician **** was a pleasure. they deserve 5 strs for sure.Puls Technologies, Inc.
Date: 10/29/2022
?Thank you for your service request with **** and for the 5 stars rating, ****! We always love to hear from our valued customers. We are pleased to know that you find our services convenient. We will make sure that **** gets the recognition he deserves. Please know that we will always be here if you need us.Review fromMax P
Date: 10/25/2022
Total scam. No showed on Sunday, Then on Monday they sent a guy who was late then went to the gas station for an hour before returning and after he took my payment let me know that he wasn't qualified to do the work, and someone else would need to show up. Scheduled 3-7pm with us next day, took off work and when no one showed the company had no idea about coming out to the house. They called the first guy and he forgot. They said they need to send out another guy and do another initial assessment. I said and they won't refund me for the first guy. I then looked hear and am glad I only got scammed out of $80. Live and learn.Puls Technologies, Inc.
Date: 10/26/2022
Thank you for allowing us to speak to you and for allowing us to provide resolution to ease the negative experience. Once again, we appreciate the feedback ***! You have a great day!Review fromSandra M
Date: 10/23/2022
They are the worse , i do not recommend it at all , if i can give it a 0 star I would.i called them for a link .It was working then. I was charged for a service call did not even fix my washer machine and now its broke doesnt even turned on . Technician opened up completely and didnt work. Second technician came in he couldnt fix it either . After two months they have not even paid me for anything back for my washer.Puls Technologies, Inc.
Date: 10/28/2022
We would like to apologize for your recent experience, ******. Please accept our sincerest apologies for the inconvenience we have caused, we would never intend to mislead our customers and leave them with a non-working appliance. Our Guarantee Team is currently reviewing your concern. Please refer to the emails we have sent you. Please know that we take every complaint very seriously and will be looking into this further so we can offer a resolution accurately. Thank you for bringing this to our attention.Review fromJennifer B
Date: 10/17/2022
They came out to repair my dryer almost 4 weeks ago. They said it was a heating element. We asked to move forward with the repair. A week goes by without a response and they said they hadnt ordered the part because they were waiting for the green light. What green light? We signed the agreement to order the part. What more would they need? When they returned, they said it was also the control panel but they would cover the cost of that plus installation since it was their error. Its been weeks. I dont think they are ever returning to fix my dryer. Do not use this company. I dont know how they are still in business. I could have ordered the part myself and had it here and found someone else to install it twice over by now. I will be contacting my bank since the agreement was to repair the dryer and at this juncture, the job is not finished and has no end date in sight. Do not use this company. Just dont.Puls Technologies, Inc.
Date: 10/18/2022
Hi ****, thank you for providing us your feedback and expressing your concerns. We sincerely apologize for what has happened and would like to help the best we can to rectify the situation. Our Team will definitely get in touch to address all concerns and resolve this as quickly as possible. Usernames often aren't the same as the contact information we have, would you please provide me with your contact information that the appointment would have been booked under (email, phone #, full name). We will be looking into this further and see what we can do to resolve the issues you experienced and what we can do to help you feel better about your experience with ****. Let me know if you prefer a phone call, texts, or email as the best method to follow up with you. Thank you again.Review fromCharlotte D
Date: 10/16/2022
Very knowledgeable , on time completed the job when he said. I recommend them.Puls Technologies, Inc.
Date: 10/17/2022
?Thank you for your service request with **** and for the 5 stars rating! We are so delighted to hear about your experience with our service and with the technician, we'll definitely give him the recognition he deserves. Thanks again for choosing ****************************, we look forward to servicing you again when you need us.Review fromAlicia L
Date: 10/11/2022
Great experience! Quick response. ****** was a delight to work with.Puls Technologies, Inc.
Date: 10/18/2022
Thank you so much for sharing such a wonderful feedback review. The **** team here is so delighted to learn of you experience with us. We also passed your messaged to ******* who was very happy to see your feedback. Thank again, ******!Review fromRoberta H
Date: 10/09/2022
Wonderful service fixed the problem perfectly, very pleasentman to work with! Highly recomended!Puls Technologies, Inc.
Date: 10/10/2022
We are grateful for this awesome feedback! It makes us happy to hear how wonderful your experience was with **** and for trusting us to fix your dryer. We will make sure that the technician gets the recognition he deserves. Thank you so much for choosing ****!Review fromShamanni R
Date: 10/03/2022
Very convenient! Easy to book, very user friendly. Highly recommendPuls Technologies, Inc.
Date: 10/05/2022
It makes us happy to hear that we have provided a quick and convenient service for you! We are very grateful for sharing such a wonderful experience with the Community. We look forward to servicing you again when you need another service. Have a great day and thank you for choosing **** ********!Review fromScarlett H.
Date: 09/30/2022
******* mounted and installed my 65inch tv along with my Bluetooth sound bar tonight. He was on time, was extremely professional, and was very detail oriented. His team provided premier customer service and went above and beyond the call of duty to help make this the best experience possible.Puls Technologies, Inc.
Date: 10/01/2022
Wow, ********! Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. ******* will definitely be happy to read what you wrote. We are very pleased to learn that you're enjoying the new set up right now and we'd love to service you again when you need us.
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