Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,269 Customer Reviews
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Review fromMark F
Date: 12/11/2022
Technician came and finished the job well. I am satisfied with the work and will use this service again if I need.
Puls Technologies, Inc.
Date: 12/17/2022
We are so glad that you found us and that we were able to provide the quality service that you deserve. Thank you so much for trusting us to mount your TV, ****. We will make sure that the technician gets the recognition he deserves. Please know that we will always be here if you need us.Review fromJames S
Date: 12/08/2022
Using **** was such a simple process. ****** was on time, friendly, efficient, and professional.I will definitely use **** again.Puls Technologies, Inc.
Date: 12/09/2022
?Thank you for your service request with **** and the 5 stars rating! We are so delighted to hear about your experience with our service and that your dryer is back in working condition. ****** is truly a gem to have on our Team and we'll definitely give him the recognition he deserves. Thanks again for choosing ********************, we look forward to servicing you again when you need us.Review fromRon B
Date: 12/07/2022
Technician great, service has too many unnecessary charges, security fee, really?Puls Technologies, Inc.
Date: 12/08/2022
Thank you for taking the time to share your feedback, ***. We're glad to hear that the technician did great. The security and support fee covers various operating costs such as extensive technician background checks and continuous customer support. We never pressure the customer into a repair they do not wish to be completed at the price quoted. We respect our customers to decide to repair or replace the unit, our technicians do not make that decision for our customers. Thank you for bringing this to our attention.Puls Technologies, Inc.
Date: 12/08/2022
Thank you for taking the time to share your feedback, ***. We're glad to hear that the technician did great. The security and support fee covers various operating costs such as extensive technician background checks and continuous customer support. We never pressure the customer into a repair they do not wish to be completed at the price quoted. We respect our customers to decide to repair or replace the unit, our technicians do not make that decision for our customers. Thank you for bringing this to our attention.Review fromPeter B
Date: 12/07/2022
I called **** on a Friday for repair of a dishwasher, and they booked an appointment for the coming Sunday. The tech neither showed up nor informed us that he was not coming.We rescheduled for the coming Tuesday. The tech neither shoed up, nor informed us that he would not show.We rescheduled, but never received a confirmation of who or when, and this morning **** cancelled the service, saying we could try to reschedule for a future date.As service goes, theirs is negative.Puls Technologies, Inc.
Date: 12/08/2022
Thank you for *********** request with us, and for taking the time to share your experience, *****. We are incredibly sorry that we were unable to dispatch a Technician to you within your requested time window. We understand that your time is valuable and truly appreciate your patience while we actively searched for a Technician. Our team is currently increasing the number of technicians qualified for your request. We would still love to assist you, offering a $20.00 future discount for any future appointment on other services we offer. This is the best we can do at this point, to rectify the situation. Thanks again.Review fromIrene F
Date: 12/05/2022
The representative was fantastic and extremely knowledgeable. He was very efficient and able to diagnose the problem within minutes and how to resolvePuls Technologies, Inc.
Date: 12/06/2022
We are thrilled that you loved your experience. Your technician will definitely be happy to read what you wrote. Thanks for leaving us such a wonderful review, *****!Review fromJames D
Date: 12/05/2022
Knew his stuff and gave me some pointers on my washing machinePuls Technologies, Inc.
Date: 12/06/2022
Your feedback brings joy to our hearts, *****! It is always our pleasure to provide the quality of service you deserve. Thank you very much for the wonderful review and for choosing ****.Review fromFabian L
Date: 12/02/2022
****** was very knowledgeable and easy to explain the issues we were having with. I would highly recommend him for further work and for anyone who needs work done. He seems to have the years behind his experience to find the problem quickly and address it with knowledge. 5 starsPuls Technologies, Inc.
Date: 12/03/2022
Hi ******, thank you for taking the time to leave us such a fantastic review! ****** will definitely be happy to read what you wrote. We appreciate you taking the time to share your experience with us. Hearing that you had a positive experience is the best thing we could hope for. Have a great day!Review fromGene M
Date: 11/28/2022
Very good service. The serviceman was fast and efficient. H diagnosed our problem and told us to call ******* as system that needed repair was still under warranty,Puls Technologies, Inc.
Date: 11/29/2022
We are fortunate to have customers like you, and we look forward to providing you with great and convenient service again in the future, if ever service is needed again. Thank you so much for your business and for leaving such an awesome review, ****!Review fromDawnn K
Date: 11/28/2022
**** went above and beyond. I appreciate that he made a through assessment; provided an itemized invoice of repairs upfront so I could make an informed decision without any pressure. I was very lucky to have found this company who are thankfully knowledgeable about servicing all of my ** appliances (front loader *************** dishwasher, refrigerator and stove), they do it all!Review fromAnant S
Date: 11/25/2022
Very professional work !!! He explained the issue and did a walk through. Also provided the reason behind the issue that caused which helped me prevent or minimise the issue in future.Puls Technologies, Inc.
Date: 11/26/2022
Wow, Anant! Thanks for taking the time to share your feedback with us. We are thrilled that you loved your experience; your technician will definitely be happy to read what you wrote. If there is anything else we can do for you, please let us know!
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