Reviews
This profile includes reviews for Parcel Pending's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 126 Customer Reviews
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Review fromChristopher B
Date: 08/29/2024
Agent went above and beyond getting my issue resolved.. very professional and patient waiting on me to accure the information in order to help meReview fromTerry M
Date: 08/28/2024
Having an App access issue, I called PP ***************** When called back, ***** ****** was a huge help. Not only was she knowledgeable, she was respectful and courteous!! Thank you *****!- keep up the awesome work !*****Review fromAna L
Date: 08/27/2024
Amazing customer service from ***** ******. Every time I have had issues she goes out of her way to make sure it is solved in a timely manner. 10/10 would recommend this companyReview fromNoor F
Date: 08/22/2024
A great customer service and actually care about the issue the customer has! The lady who help me, was *********************** and she was very professional and caring when I contacted her. She worked hard and solved the issue I had my pending parcel.Review fromJorge B
Date: 08/19/2024
Long story short Ive been receiving others property in my lockers and I refuse completely to be responsible for their belongings therefore I do not want to retrieve their property left under my name mistakenly. And I got charged, my account revolved among the members in my household and a failed communication agreement with costumer service.Review fromJianping P
Date: 08/16/2024
I had a package from ***** that was misplaced under someone else's name. The person who answered my phone call was very professional and patient and help me identify the package and opened the locker remotely.Review fromMargarita T
Date: 08/15/2024
The agent I dealt with was so kind and determined to find my package and was successful!Review fromJovanni R
Date: 07/30/2024
Had a package that was misplaced and ***** was very professional and patient and helped direct me through the whole process. Definitely showed that they cared about the problem.Review fromNorma S
Date: 07/25/2024
Excellent help from *****, she find my package!!!!! Thank you again, *********************
Parcel Pending
Date: 07/29/2024
Hello *****, thank you so much for providing a review on the service that ***** provided. I will make sure to pass message along to her. Have a great day! *******Review fromXao N
Date: 07/23/2024
Super great customer service and actually care about the issue the customer has! The lady who help me, *****, was very professional and caring when it came to instructing me on how to setup my account. ??Parcel Pending
Date: 07/29/2024
Hello Xoa! thank you so much for taking the time to write a review on the service that ***** provided. I will make sure to pass this along to her. Have a great day! *******
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