Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garments Printing and Lettering

Omniprint International Inc

Headquarters

Reviews

Customer Review Ratings

4.37/5 stars

Average of 77 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAldrin J.

    Date: 10/19/2022

    Excellent support! Thank you, ******! The knowledge and patience of ****** was commendable.

    Omniprint International Inc

    Date: 10/24/2022

    Thank you so much for taking the time to leave such a fantastic review! Everyone here at Omniprint loves to know that our customers enjoy what we do. We will share this with ****** and let him know to keep up the amazing work. -Omniprint International
  • Review fromLenny

    Date: 10/07/2022

    Highly recommend, really satisfied, fast and realiable service.Good experience, no complaints

    Omniprint International Inc

    Date: 10/24/2022

    Thank you so much for taking the time to leave such a fantastic review! Everyone here at Omniprint loves to know that our customers enjoy what we do. We will share this with tech and let them know to keep up the amazing work. -Omniprint International
  • Review fromMAX S

    Date: 10/05/2022

    very helpful and experienced with what i needed done with my printer.

    Omniprint International Inc

    Date: 10/06/2022

    Thank you so much for taking the time to leave such a fantastic review! We will share this with tech and let them know to keep up the amazing work. -Omniprint International
  • Review fromJosefina

    Date: 09/28/2022

    Very helpful, and nice. they walk you though step by step on what to do.

    Omniprint International Inc

    Date: 09/29/2022

    Thank you so much for taking the time to leave such a fantastic review! We will share this with tech and let them know to keep up the amazing work. -Omniprint International
  • Review fromShannon L

    Date: 09/28/2022

    Buyer beware and run. I Bought a printer years ago from this company that bragged about their machine and tech support. Both SUCK! I spent more time trying to fix the machine then printing with it. Hopefully you are very tech savvy and able to work on your own machine. I have replaced everything on the machine twice and still had to send it back to them for further repairs. Also beware they charge you shipping on any parts they send you to replace. Please do yourself a favor and buy a better machine like the epsons. ***** sends techs out if there is a problem which I have not had one yet but a ***** did and the next day a tech was at his shop to fix it.

    Omniprint International Inc

    Date: 10/04/2022

    Thank you for your message. We are sorry that your experience with Omniprint International fell short of expectations. We also want to thank you for giving us the opportunity to make things right. Our records show that you currently do not have any pending orders or open tickets. Your last ticket and consumable purchase was in April 2021. Out of courtesy our team did reach out to you to offer any assistance that might be needed. In regards to the maintenance, yes, as with most machines, maintenance and consumable replacements are needed periodically. Depending on what is being ordered, there might be additional shipping costs. We do however offer free domestic shipping on ink orders over $250. Our top priority is to serve our customers and ensure that your machine is functioning at optimal levels. We thank you for your feedback and for allowing us to make things better. We are always here and happy to help! -Omniprint International
  • Review fromAlex

    Date: 09/13/2022

    Excellent support from ******************. Any future troubleshooting I'll want him helping me out.
  • Review fromJorge C.

    Date: 09/13/2022

    It was awesome. Very professional support. Even that it take a lot of time, the issue got resolved.

    Omniprint International Inc

    Date: 09/14/2022

    Thank you so much for taking the time to leave such a fantastic review! Everyone here at Omniprint loves to know that our customers enjoy what we do. -Omniprint International
  • Review fromKathy M.

    Date: 09/09/2022

    ******, Omniprint tech, was prompt in starting our Zoom call. He was knowledgeable and if he did not know how to solve a certain aspect of the problem, he quickly got the answer from a Sr ***** He resolved the issue with my printer, installed the updated DTF environments, and solved an issue that arose quickly. Very happy with the service.
  • Review fromSisi C.

    Date: 09/08/2022

    ******** was excellent!! He always answers the questions. He is very knowledgeable and patient. He likes to find solutions to the problems and that's 100% great! Thanks, ********!!! Keep up the wonderful work you do!!

    Omniprint International Inc

    Date: 09/09/2022

    Thank you so much for taking the time to leave such a fantastic review! Everyone here at Omniprint loves to know that our customers enjoy what we do. We will share this with ******** and let him know to keep up the amazing work. -Omniprint International
  • Review fromzafar

    Date: 08/30/2022

    ****** was a great help he helped me to solve print issue, amazing customer service and amazing technician.

    Omniprint International Inc

    Date: 09/06/2022

    Thank you so much for taking the time to leave such a fantastic review! We will share this with ****** and let them know to keep up the amazing work. - Omniprint International

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.