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Business Profile

Garments Printing and Lettering

Omniprint International Inc

Headquarters

Reviews

Customer Review Ratings

4.37/5 stars

Average of 77 Customer Reviews

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Review Details

  • Review fromMusic City Sign Company

    Date: 08/04/2022

    We had a problem with the white ink on our new DTF printer for a few days. After ***** from tech support got involved we were able to solve the problem and get back to production. ***** followed up with me the following day to make sure that the fix worked. Great job!

    Omniprint International Inc

    Date: 08/09/2022

    Thank you so much for taking the time to leave such a fantastic review! Everyone here at Omniprint loves to know that our customers enjoy what we do. We will share this with ***** and let him know to keep up the amazing work. -Omniprint International
  • Review fromKen S

    Date: 07/27/2022

    I have owned my freejet 330tx plus for 2 years now. The experience I had with ****** on a zoom repair call was top notch. He was very helpful and super knowledgeable. We also had some free time to address a couple other small issues I was having. If you know how a printer works you won't find an easier or more user friendly printer to run and maintain. 5 star service and products for sure!

    Omniprint International Inc

    Date: 07/28/2022

    Thank you for the great review! We are always trying our best to make sure our customers have a great experience, and were glad that weve achieved it! - Omniprint International
  • Review fromCHARLES D.

    Date: 07/26/2022

    My Freejet 330Plus Printhead was badly clogged. The yellow and Magenta inks could barely print, and since this was an ink flow issue.l had to call OmniPrint tech department and *********************, as usual, went above and beyond in diagnosing the problem and helping me install a new printhead. l highly recommend OmniPrint International for all your Garment Print needs.

    Omniprint International Inc

    Date: 07/28/2022

    Thank you for the great review! We are always trying our best to make sure our customers have a great experience, and were glad that weve achieved it! - Omniprint International
  • Review fromYesii A.

    Date: 07/22/2022

    Awesome customer service! Was walked through every step and the problem was able to fixed!

    Omniprint International Inc

    Date: 07/25/2022

    Thank you so much for taking the time to leave such a fantastic review! We will share this with tech and let them know to keep up the amazing work. - Omniprint International
  • Review fromMichael

    Date: 07/20/2022

    Omniprint 5 star review!! I really appreciate Cherry and the senior technician helping me resolve my issue and getting my printer backup and running!

    Omniprint International Inc

    Date: 07/21/2022

    Thank you for taking the time to leave us a 5-star review. We are always here and happy to help! - Omniprint International
  • Review fromKarina R

    Date: 07/20/2022

    We been down almost 3 months. And yet it's always "you need to buy these parts". We have replaced everything on the machine still they can't figure out what's wrong. Then want ** to pay for the shipping and crate and stuff to ship from ***** to **********. And I still have to pay a deposit. How is this fair. All they ask for is more money for stuff. It's like we're starting all over with all the money we spent already. Don't get a Freejet. They are just money hungry.

    Omniprint International Inc

    Date: 07/28/2022

    Thank you for your message. We are sorry that your experience with Omniprint International fell short of expectations. We also want to thank you for giving us the opportunity to make things right. Our records show that after troubleshooting your printer our techs recommended that you purchase the damaged parts and install them. In our latest correspondence with you via phone you agreed to pay the deposit and come in for an onsite service repair so that we can inspect and fix your printer. Our top priority is to serve our customers and ensure that your machine is functioning at optimal levels. We thank you for your feedback and for allowing us to make things better. We are always here and happy to help! -Omniprint International
  • Review fromSteven S.

    Date: 07/19/2022

    Customer support is always great! I had an issue today that had my printer down and Cherry ****** was on top of it. A total rock star! Had me up and running in no time. Thanks again!

    Omniprint International Inc

    Date: 07/21/2022

    Thank you so much for taking the time to leave such a fantastic review! We will share this with Cherry and let her know to keep up the amazing work. -Omniprint International

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