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Business Profile

Garments Printing and Lettering

Omniprint International Inc

Headquarters

Reviews

Customer Review Ratings

4.37/5 stars

Average of 77 Customer Reviews

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Review Details

  • Review fromDavid K

    Date: 01/15/2024

    ****** was very helpful and was able to fit me in sooner than my original tech service was scheduled for. He was able to quickly diagnose the problem and after getting the part we needed, had our printer up running quickly.

    Omniprint International Inc

    Date: 01/19/2024

    Thank you so much for taking the time to leave such a fantastic review! Everyone here at Omniprint loves to know that our customers enjoy what we do. We will share this with tech and let them know to keep up the amazing work. Thank you again for your feedback. We are always here and happy to help! -Omniprint International
  • Review fromGabriela D

    Date: 12/12/2023

    I absolutely Loved the help that I received from my Tech ******. Although I was slow at times and made mistakes he never sounded frustrated or did i feel rushed by him. I appreciate everything he did for me.

    Omniprint International Inc

    Date: 12/18/2023

    Thank you so much for taking the time to leave such a fantastic review! Everyone here at Omniprint loves to know that our customers enjoy what we do. We will share this with tech and let them know to keep up the amazing work. -Omniprint International
  • Review fromCreations By Hada C

    Date: 11/07/2023

    Thank you so much for your time your help and share your knowledge . You are exceptional, thanks for your patience and thanks for been helpful when I need you, you resolve my problems so fast. I am so glad with you because you share your experience and the tricks that you know are so helpful. My work functions only for you.Mil gracias.

    Omniprint International Inc

    Date: 11/08/2023

    Thank you so much for taking the time to leave such a fantastic review! Everyone here at Omniprint loves to know that our customers enjoy what we do. We will share this with tech and let them know to keep up the amazing work. -Omniprint International
  • Review fromStuart S

    Date: 11/07/2023

    I purchased my machine a few years ago it never worked more than two months at the time. I finally threw the machine in the trash. Nobody throws away a machine that cost that much money if the machine and the service is that good?

    Omniprint International Inc

    Date: 11/08/2023

    Thank you for taking the time to leave us a comment. We take pride in knowing that our customers are happy with their experience with us, and we are always looking for ways to improve. Unfortunately we were unable to locate you in our system with the information provided on the comment. If you give us the opportunity, we'd love to provide any assistance needed to have your machine running at optimal levels. Again, we thank you for sharing your feedback and giving us the opportunity to make things better. -Omniprint International
  • Review fromLinzy W

    Date: 10/27/2023

    *********************** has best tech customer service! Has saved me multiple times with issues! Appreciate him so much!

    Omniprint International Inc

    Date: 10/30/2023

    Thank you so much for taking the time to leave such a fantastic review! Everyone here at Omniprint loves to know that our customers enjoy what we do. We will share this with tech and let them know to keep up the amazing work. Thank you again! Were looking forward to making your experience even better in the future! - Omniprint International
  • Review fromDouglas W

    Date: 08/16/2023

    ****** is a rock star. Offered a number of tips to keep the printer running smoothly.
  • Review fromBrian C

    Date: 08/11/2023

    ****** did a stellar job on repairing our printhead and main board. He showed us some neat tricks on optimizing the performance and maintenance of the printer. The years of experience he has under his belt really shines during his explanations and training. We would be more than happy to work with ****** again due to his excellent service.

    Omniprint International Inc

    Date: 08/18/2023

    Thank you for your fantastic review! We are glad you felt ************* provided exceptional service. It's something we've worked hard on and we're pleased our efforts resonated with you. Thank you again! Were always here and happy to help. - Omniprint International
  • Review fromTravis J

    Date: 07/12/2023

    ****** did a great job. Helped me a the process of repairing my printer and was very good at what he does. We had o go through all of steps to get to a repaired machine, but it is working as it should now. My only complaint is the time it took and steps we were forced to go through. ****** thought it was the print head early on, but it took and extra couple weeks doing the steps. Would have gotten 5 stars if we could have fixed this quicker.

    Omniprint International Inc

    Date: 07/13/2023

    Thanks very much for your balanced and fair review. We are glad you felt ************* provided exceptional service. We take pride in knowing that our customers are happy with their experience with us, and we are always looking for ways to improve. Again, we thank you for sharing your feedback. We are always here and happy to help! - Omniprint International
  • Review fromFernando O

    Date: 07/10/2023

    I feel very grateful to ****** for his patience, we were able to see every detail and answer all the questions, thank you very much for your support!!!

    Omniprint International Inc

    Date: 07/13/2023

    Thanks very much for your 5 star review. We are glad you felt ************* provided exceptional service. It's something we've worked hard on and we're pleased our efforts resonated with you. Thank you again! Were looking forward to making your experience even better in the future! - Omniprint International
  • Review fromKimber G

    Date: 07/06/2023

    *********************** has provided the best service and support to date since purchasing my first OmniPrint machine in 2021. I purchased the *** roll printer in 2022 and have loved it. With any new piece of equipment there will be items that need replacing or fixing from time to time. It took a little while to work the kinks out and have had some less than helpful experience along the way. I had a Heat Cure Machine sensor fail that needed to be replaced. ****** was extremely helpful and patient working with me to diagnose the problem and resolve the issue. He sent a replacement part and had me scheduled for a repair tech call before the part arrived to my shop. He worked with adjusting to my schedule and walked me through the repair with a calm and knowledgeable expertise. I am back up and running with no issue and I am extremely grateful for the experience. Thank you *********************** for a job well done.

    Omniprint International Inc

    Date: 07/13/2023

    Thank you so much for your 5-star review! We pride ourselves in providing all of our customers with exceptional service. We will share this with the Tech team to let them know to keep up the amazing work. - Omniprint International

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