Reviews

Review Details

• Review fromAmanda B

  Date: 06/21/2024

  Very polite. Found a solution for my financial needs. Might not have been what I wanted but it was what I needed. Thank you Liberty Financial for offering me a way out from under this hardship Im struggling through.

• Review fromDiana T

  Date: 06/18/2024

  Thank you *****. Even though you were unable to help me you made things easy. I would definitely recommend ***** at Liberty. Thank you so much.

• Review fromBarry A

  Date: 06/14/2024

  They are a bait and switch crooked company that takes advantage of people that can't afford it. They lie and sell empty promises. Will send you pre approved letter then say we can't consolidate your credit cards but we can setup credit repair program. Everyone knows they are a huge ripoff.
  

  Liberty First Lending

  Date: 06/24/2024

  Dear *****,Thank you for sharing your feedback. We are truly sorry to hear about your experience and the frustration it has caused you.We strive to provide transparent and honest services, and its disappointing to hear that you felt misled. We apologize for any miscommunication regarding our programs and the pre-approved letter you received.Once enrolled in our debt resolution program, you may qualify for a loan within 6-12 months, depending on your individual progress and circumstances. We are committed to helping our clients achieve financial stability.Your concerns are important to us, and we would like the opportunity to discuss your experience in detail and work towards a resolution. Please contact us directly at *************************************** you for bringing this to our attention. We are committed to improving our services and ensuring a better experience for all our clients.Sincerely,Americor

• Review fromDr S

  Date: 06/14/2024

  Dont bother. Rude, unhelpful, and make you feel less than a human being. Talk to someone else if you get *******.
  

  Liberty First Lending

  Date: 06/26/2024

  Dear ****,Thank you for bringing your concerns to our attention. We are truly sorry to hear about your negative experience and the way you felt treated by our team.We strive to provide respectful and helpful service to all our clients, and it is disappointing to hear that we fell short in your case. We apologize for any rudeness or unhelpful behavior you encountered, particularly in your interaction with *******.Your feedback is very important to us, and we would like the opportunity to discuss this matter further and work towards a resolution. Please contact us directly at ************* Thank you for letting us know about this issue. We are committed to improving our services and ensuring a positive experience for all our clients.Sincerely,Liberty First

• Review fromGenaro M

  Date: 06/02/2024

  I called reference a loan on a letter they sent in the mail. When I answered I was connected with a debt relief company. Anericor is a debt relief company. I'm not struggling with debt, so why would I want get debt relief, so be careful with these scams. Liberty is deceiving.
  

  Liberty First Lending

  Date: 06/28/2024

  Dear ******,Thank you for bringing this matter to our attention. We sincerely apologize for any confusion caused by the letter you received. It is never our intention to mislead or cause frustration.Americor is committed to providing clear and honest communication to all our clients and potential clients. We regret that your experience did not reflect this standard. If you have any further questions or if there is anything we can do to assist you, please contact us directly at **************** appreciate your feedback as it helps us improve our services and communication.Sincerely,Liberty First

• Review fromRobert W

  Date: 05/31/2024

  My Liberty representative was very courteous and knowledgeable. I was able to get into a plan that reduces and resolves my debt issues. Im so happy I can breathe again!

• Review fromVarneca M

  Date: 05/29/2024

  I was trying to apply for a loan and I ended up getting contacted by Liberty First Lending. When I spoke to an agent of the comment I was told they were a consolidation company. I told them I was not looking a consolidation loan. I was looking for a different kind of loan and asked if they deal with different kinds of loans or just consolidation and they said consolidation. This is a loan I don't want and do not need.
  

  Liberty First Lending

  Date: 07/02/2024

  Dear *******,Thank you for sharing your experience. We apologize for any confusion or inconvenience caused by our communication.Our aim is to provide clear information about our services, and we regret that you were not informed accurately regarding the types of loans we offer. We understand that you were looking for a different kind of loan and not a consolidation loan.Your feedback is important to us, and we will use it to improve our communication and ensure that our services are clearly presented. If there is anything else we can assist you with, please do not hesitate to contact us directly at ************* .Thank you for bringing this to our attention.Sincerely,Liberty First Lending

• Review fromAbdullah A

  Date: 05/26/2024

  Pulled credit report without warning or previous authorization, very unconventional and the representative did not even know who I was when I called, I had been connected to what appeared to be a centralized call center, based on conversation with the representative I was connected with and the way I was suddenly hung up on as I was talking him this shapes up to be a scam company. Would not recommend that anyone calls or tried to do business with them.
  

  Liberty First Lending

  Date: 07/02/2024

  Dear ********,Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration you encountered.We take your concerns seriously and are very sorry to hear about the unauthorized credit report pull and the issues you faced with our customer service. This is not the level of service we strive to provide, and we are committed to addressing these matters internally to prevent such occurrences in the future.Please contact us directly at ************* so we can investigate this issue further and address any remaining concerns you may have.We appreciate your feedback as it helps us improve our services and ensure a better experience for all our clients.Sincerely,Liberty First

• Review fromBarbara K

  Date: 05/22/2024

  After I search online about Liberty First lending, I found this company does not tailing the truth on their invitation letter. It said pre-approved for consolidation loan. Turn out they ask all kind of info, it might hurt my rating. ******* give me a phone number and ext # when I called her they said the ext# was wrong, So i got some body on the phone, I told him cancel the whole process I am not interested in their offer.
  

  Liberty First Lending

  Date: 07/02/2024

  Dear *******,Thank you for sharing your experience with us. We sincerely apologize for the confusion and frustration you encountered regarding our invitation letter and the subsequent interactions.Our goal is to provide clear and honest communication about our services, and we regret that your experience did not reflect this. We understand your concern about providing information and its potential impact on your credit rating. Additionally, we apologize for the incorrect extension number and any inconvenience it caused.We have taken note of your request to cancel the process and will ensure that no further actions are taken. If there is anything else we can do to assist you or if you have any additional concerns, please do not hesitate to contact us directly at ************* .Your feedback is important to us as it helps us improve our services and communication. Thank you for bringing this to our attention.Sincerely,Liberty First Lending

• Review fromVern S

  Date: 05/15/2024

  Im not sure why there are so many reviews; they really helped me understand my debt and worked with me on a plan to resolve it! Shout out to **** who was awesome! 100% recommend