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Business Profile

Credit Reporting Agencies

Experian

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Reporting Agencies.

Reviews

This profile includes reviews for Experian's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Experian has 88 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Experian

      475 Anton Blvd Costa Mesa, CA 92626

    • Experian

      PO Box 14108 Orange, CA 92863

    • Experian

      19125 North Creek Pkwy Ste 203 Bothell, WA 98011-8000

    • Experian

      800 N Magnolia Ave #200 Orlando, FL 32803

    • Experian

      PO Box 9600 Allen, TX 75013-9600

    Customer Review Ratings

    1.08

    Average of 361 Customer Reviews

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    Review Details

    • Ruben G

      Date: 01/10/2025

      This app is slow to update often times showing outdated reports . This app also continues to show medical debt without verifying if the debt is even legal like in my case over seven years old . Even after disputing and ***** new law banning it medical from reports they still update it and fail to remove it . I wonder how far does a dispute go? did they even verify the age of this debt its crazy any collection agency can just change the dates to there needs and destroy your credit

    • Rochelle H

      Date: 12/27/2024

      Experian Data Breach: I have proof Experian counter parts ******* Data Breach through the *** website, which raises serious concerns about the integrity and security of my personal and financial information. Legal Rights and Expectations: Under the Fair Credit Reporting Act (FCRA) and 15 USC 1681, I am entitled to: Accurate and verifiable information on my credit report. A prompt investigation (within 30 days). The removal or correction of inaccurate or unverifiable information. Requested Action: Conduct a thorough investigation of the disputed items. Remove or correct all inaccurate, outdated, or unverifiable information. Provide me with an updated copy of my corrected credit report. Ensure that these corrections are shared with all entities that received my inaccurate report. Remove or correct all inaccurate, outdated, or unverifiable information. Provide me with an updated copy of my corrected credit report. Ensure that these corrections are shared with all entities that received my inaccurate report because of the data security breach I trusted you all to safe guard my personal information instead I get raped,These inaccuracies have caused significant emotional distress, including anxiety, stress, PTSD, and embarrassment. Furthermore, they have negatively impacted my ability to pursue financial opportunities, hindering my personal and professional growth for me and my family

    • Justin S

      Date: 12/27/2024

      Didn't request upgraded account was charged and ask to cancel after nein charged 25 then was told was canceled yet they kept pulling money and couldn't refund me what a joke for credit company

    • Vincent H

      Date: 12/25/2024

      I have talked to my bank and have changed my cards and have tried many times to reach these people at Experian to stop billing me for something that I canceled a long time ago over 6 months ago, it was not a subscription they keep taking money from my bank without permission. If I can I would like to file criminal charges against them. My bank has all the times I have tried to stop paying them.

    • Monique E

      Date: 12/11/2024

      Experian told me that my credit score was 37 points higher than what they told an lender. I wanted to obtain a free credit report that I am allowed and they required a credit card number and their website said I had to sign up for a $0 plan. Then I got a bill for $24.99 to be the first of many monthly bills! Luckily I caught it in time. Their website is very deceptive. I would ask to remove all of my PII, however, I am forced to deal with them since lenders do.

    • Alyssa O

      Date: 12/10/2024

      Ive tried nearly 100 times to reach the membership contact number listed on your site, but like many others in the comments, Ive been met with constant frustration. Every time I attempt to sign into my account, it fails to recognize my social security number or phone number.Ive repeatedly tried to connect with a live agent, only to be redirected to an automated system that pushes me to a completely unhelpful website page.This experience has been beyond frustrating and reflects poorly on your business practices. For a company focused on increasing memberships, how can you expect anyone to invest when its impossible to speak to a real person for assistance?I would give you a rating of 0 of if I could!

    • Shannon M

      Date: 12/10/2024

      False reporting! Consistently holding the same score. Got my real credit score was almost 100 points higher than what the experian app has shown me for the past two years!

    • Jo B

      Date: 12/10/2024

      The only reason to give this company a one-star review is because you can't give zero. The disdain that they have for people more or less forced into doing business with them is palpable. They put you through hoops to get a live *** on the phone, and when you comply, they don't connect you no matter what you try. They don't care about customers, they don't care about decency, they don't care about integrity. They are a really bad company.

    • Sietou B

      Date: 12/04/2024

      Misleading Membership Practices and Poor Customer Support Review: I had an extremely disappointing experience with Experian. I signed up for what I believed was a free membership, only to be charged $24.99 without any clear notification or authorization. When I contacted customer service to address the issue and request a refund, they refused to help, even though I canceled the membership immediately after noticing the charge. This feels like a bait-and-switch tactic, and their refusal to refund the money shows a lack of accountability and respect for customers. I would not recommend ********************** to anyone due to their deceptive billing practices and poor customer support.

    • Malikah M

      Date: 11/26/2024

      Experian refuses to follow the guidelines of the **** and FCRA. I have send reports, letters, and complaints and they are still reporting accounts that are not in my name. I will be contacting the ************************ as well as hiring legal council. I suggest that everyone do the same as this agencies are not government entities. They are privately owned companies that are governed and have to follow the law. If enough people sue them either they will have to comply or go out of business. This is our lives and its not fair that they can continue to report inaccurate and fraudulent information. Its time to hold these companies accountable for their actions. If the inaccuracies are not removed within the next 30 days, I will be hiring an attorney. There are at least 30 violations and several missed financial opportunities that I have missed due to their negligence. I will be suing for all that I have lost.

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