Reviews
This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 654 Customer Reviews
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Review fromEmanuel B
Date: 10/05/2022
Fast response and correct information I will always use them and I will use them againDD214 Direct
Date: 10/13/2022
Thank you for sharing your review with us. We really appreciate you taking the time to share your experience with us. Over the years we have developed a process pattern that enables us to know where your records are kept and we work with 75 independent agencies to find records fast.Review fromSusan B.
Date: 10/05/2022
I have been trying to get my DD-214 for quite some time now. I finally got it thanks to this company! Only took a week and a half. So happyDD214 Direct
Date: 10/13/2022
Hello Client, Thank you for sharing your review with us. We really appreciate you taking the time to share your experience with us. Over the years we have developed a process pattern that enables ** to know where your military records are kept and we work with 75 independent agencies to find records fast. We put your experience and satisfaction as our priority and we're happy to hear that we helped in the retrieval of your DD214/discharge papers. Thanks again for the review and for being such a great client!Review fromRay B
Date: 10/04/2022
Had no idea recovering my record could be this fast and hassle-free. Would have done it sooner had I known about this company. A great service! Thanks!DD214 Direct
Date: 10/13/2022
Hello Client, Thank you so much for sharing your experience with us and the community. We are very grateful for clients like you and we are thrilled that you appreciate our service! Over the years we have developed a process pattern that enables ** to know where your records are kept and we work with 75 independent agencies to find records fast all these to help our clients retrieve their DD214 and military records in the comfort of their own home. We put your experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for the review.Review fromMarietta K
Date: 10/04/2022
Did a great job finding what we needed. Was looking for my husband's for days after his passing.DD214 Direct
Date: 10/13/2022
We really appreciate you taking the time to leave us your feedback. While its great that one of our veteran advocates has helped you with the retrieval of your DD214, our veteran advocates will definitely be happy to read what you wrote. We put our client's experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words.Review fromScott V
Date: 10/03/2022
Very fast! And ****** free? Now if I can only figure out how to open the pdfDD214 Direct
Date: 10/13/2022
Hello, thank you for the 5-star review! We truly appreciate your effort in sharing your experience with us and the community. We are glad to hear that we have helped you retrieve the DD214. Our procedure is easy, fast, convenient, and reliable. This is a process that allows us to help our clients retrieve their DD214 and military records in the comfort of their own homes. We put your experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. We invite you to contact us so we may discuss your specific personal experience. Thanks again for the review. We are grateful for clients like you!DD214 Direct
Date: 10/13/2022
Hello, thank you for the 5-star review! We truly appreciate your effort in sharing your experience with us and the community. We are glad to hear that we have helped you retrieve the DD214. Our procedure is easy, fast, convenient, and reliable. This is a process that allows us to help our clients retrieve their DD214 and military records in the comfort of their own homes. We put your experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. We invite you to contact us so we may discuss your specific personal experience. Thanks again for the review. We are grateful for clients like you!Review fromRobert E H
Date: 10/03/2022
I am very impressed with this web site! I lost my DD214 when moving and I remember exactly what was all on it from my 8 years of service but I knew I would need a copy for verification after I finished up my federal time with the government and you helped me get my 214 back! I really appreciate your helpDD214 Direct
Date: 10/13/2022
Over the years we have developed process patterns that enable us to know where your records are kept. Convenient - actually thats one of the main points we do the work for you. Thank you so much for leaving us this amazing review. We are thrilled that you loved your experience; our veteran advocates will definitely be happy to read what you wrote. We work with 75 independent agencies to find records fast and we put our client's experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words.Review fromMichael F
Date: 10/02/2022
Excellent Organization!! Super fast delivery. Had my DD-214 in about a week. Saved a ton of time grappling with the VA.Thank you!! :-)Highly recommended!! A++DD214 Direct
Date: 10/04/2022
We are grateful for your 5-star review! Fast service is a key area that we strive to deliver for our clients, we're happy you're pleased with the results and that we were able to help with the retrieval of your DD214. We appreciate you being our client and helping to share the word about our service. Here at DD214 Direct, we work hard to help veterans with the retrieval of their DD214, we have a valuable and necessary service that is not offered by any government agency and can not be replicated by veterans acting on their own. Even during the pandemic when agencies are operating with limited staff or closed, we are still able to help most veterans. For select groups, we can provide same-day documents. For others, it's **** working days. For some due to the pandemic closures, it's much longer. We are hired for our resources to help veterans avoid the hassle of getting a DD214. There is no faster way to get your record than by working with us. Its the same as filing your taxes; you can file it yourself, or you can get the services of an accountant to help you file it. We represent individual veterans in front of 75 different, independent federal, state, and territorial government agencies to retrieve evidence of their honorable service so they can access veteran benefits faster and simpler than self-service plus our procedure is easy, fast, convenient, and reliable. Over the years we have developed a process pattern that enables us to know where the veterans records are kept and we work with these 75 independent agencies to find records fast. This process allows us to help our clients retrieve their DD214 and military records in the comfort of their own homes. We put your experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Again, thank you so much for your review and for choosing our service.Review fromSherri T.
Date: 10/01/2022
We desperately needed my fathers DD214 before he passed away, so that he could have the military honors he deserved. We were running out of time, and he passed away just before we received them. The VA ************** was able to locate him in their database and then just in time, I received the documents we needed in my email! DD214direct saved the day!!! Thank you so very much! I encourage everyone out there ho has a Military background to reach out and order your DD214 if you do no currently have one.DD214 Direct
Date: 10/04/2022
Thank you for taking the time to provide feedback. We are delighted that you rate our service 5-star as we strive to provide just that for all our clients! Thank you for placing your trust in us in retrieving your father's DD214. We take pride in knowing that our clients are happy with the service that we are providing. Here at DD214Direct, we work hard to help veterans and their families in retrieving a DD214, we have a valuable and necessary service that is not offered by any government agencies and can not be replicated by veterans acting on their own. Even during the pandemic when agencies are operating with limited staff or closed, we are still able to help most veterans. For select groups, we can provide same-day documents. For others, it's **** working days. For some due to the pandemic closures, it's much longer. We are hired for our resources to help veterans avoid the hassle of getting a DD214. There is no faster way to get your record than by working with us. Its the same as filing your taxes; you can file it yourself, or you can get the services of an accountant to help you file it. We represent individual veterans in front of 75 different, independent federal, state, and territorial government agencies to retrieve evidence of their honorable service so they can access veteran benefits faster and simpler than self-service plus our procedure is easy, fast, convenient, and reliable. Over the years we have developed a process pattern that enables us to know where the veterans records are kept and we work with these 75 independent agencies to find records fast. This process allows us to help our clients retrieve their DD214 and military records in the comfort of their own homes. We put your experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for taking the time to share your experience with us and the community, we're thankful for amazing clients like you.Review fromRichard B
Date: 09/30/2022
After trying for three years to get my DD214 THRU THE NORMAL WAY BY MAILING IN THE FORM, EVEN WENT TO THE CLOSEST MILITARY BASE LAST YR, WITH THE SAME RESULTS, ( NO DD214). THURSDAY I ORDERED MY DD214 THRU (DD214 DIRECT). TODAY (the next day) I recieved an email delivering my Dd214 in full enlistment to retirement. AD1 retired U.S.NDD214 Direct
Date: 10/04/2022
We appreciate your kind review. This means so much to us, lets us know were on the right track. Were glad that we helped in the retrieval of your DD214. We take pride in knowing that our clients are happy with the service that we are providing. Here at DD214Direct, we work hard to help veterans and their families with the retrieval of their DD214, we have a valuable and necessary service that is not offered by any government agency and can not be replicated by veterans acting on their own. Even during the pandemic when agencies are operating with limited staff or closed, we are still able to help most veterans. For select groups, we can provide same-day documents. For others, it's **** working days. For some due to the pandemic closures, it's much longer. We are hired for our resources to help veterans avoid the hassle of getting a DD214. There is no faster way to get your record than by working with us. Its the same as filing your taxes; you can file it yourself, or you can get the services of an accountant to help you file it. We represent individual veterans in front of 75 different, independent federal, state, and territorial government agencies to retrieve evidence of their honorable service so they can access veteran benefits faster and simpler than self-service plus our procedure is easy, fast, convenient, and reliable. Over the years we have developed a process pattern that enables us to know where the veterans records are kept and we work with these 75 independent agencies to find records fast. This process allows us to help our clients retrieve their DD214 and military records in the comfort of their own homes. We put your experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for taking the time to share your experience with us and for placing your trust in us on the retrieval of your DD214, we're thankful for amazing clients like you.Review fromStephen D
Date: 09/29/2022
Well was very easy to apply for , but need to warn ppl it can take up 2 weeks to recive email version of DD214DD214 Direct
Date: 10/13/2022
Hello, thank you so much for sharing your experience with us. We are glad to hear that we have helped you retrieve the Discharge Document. We're happy to hear that you had the chance to experience it firsthand and received your Discharge Document in a short period of time. We truly appreciate the time you took to write such a detailed review, a client like you drive us to keep going and serve veterans and their loved ones to the best that we can! Thanks again for the review and for being such a great client!
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