Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Searchers of Records

DD214 Direct

Reviews

This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

DD214 Direct has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DD214 Direct

      null Phoenix, AZ 85044-0620

      BBB accredited business seal
    • DD214 Direct

      11010 S 51st St Ste 51299 Phoenix, AZ 85044-4311

      BBB accredited business seal

    Customer Review Ratings

    4.49/5 stars

    Average of 640 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromWilliam K

      Date: 02/24/2023

      If you want it fast and easy this route was great.

      DD214 Direct

      Date: 07/11/2023

      We're honored by your 5-star review! It's fantastic to hear that our service was able to meet your needs efficiently and reliably. Thank you for trusting us with your DD214 retrieval and for recommending our service to others. We truly appreciate your support!
    • Review fromjulio m

      Date: 02/24/2023

      **************** very amicable and the process was fast. Appreciate your servise

      DD214 Direct

      Date: 07/11/2023

      We're truly grateful for your 5-star review and for your kind words! It's fantastic to know that our service was very helpful and easy for you, with a quick process. Our goal is to provide fast, easy, and reliable service, and we're delighted that we could assist you effectively. We're also thrilled that our veteran advocates made your experience pleasant. Thank you for your trust and support!
    • Review fromLesa S

      Date: 02/21/2023

      Quick and easy would recommend to anyone that needs a DD 214

      DD214 Direct

      Date: 07/11/2023

      Thank you for your fantastic 5-star review! We're delighted that our service was able to provide you with a seamless experience in retrieving your DD214. Your recommendation is greatly appreciated and helps us reach more veterans who can benefit from our fast, easy, and reliable service.
    • Review fromKenneth M

      Date: 02/21/2023

      I started a request almost 7 months ago with no results or updates in the last 4 or 5 months. Horrible customer service and a waste of money if you ask me
    • Review fromNikki C

      Date: 02/16/2023

      Super fast service, it took less than a week. Highly recommend!!

      DD214 Direct

      Date: 07/11/2023

      Thank you so much for your feedback and your 5-star review! We're thrilled to hear that you had a great experience with our service and that we were able to provide your document in less than a week.At DD214 Direct, we understand the importance of a timely delivery, and we're committed to providing efficient and reliable service to our clients. We're glad that we could meet your expectations and deliver your document promptly.Thank you for choosing DD214 Direct and for recommending our service to others. We're dedicated to supporting veterans, and your feedback inspires us to keep doing so.
    • Review fromLois C

      Date: 02/16/2023

      Process was easy, documents were received in a timely manner.

      DD214 Direct

      Date: 07/11/2023

      Thank you so much for your wonderful 5-star review! We're thrilled to hear that you were pleased with how easy and quick our service was for you. At DD214 Direct, we strive to provide a fast, easy, and reliable experience for veterans and their families.Your satisfaction is our top priority, and we're delighted that we could meet your expectations in terms of ease and speed. We understand the importance of a seamless process when it comes to retrieving your DD214, and we're committed to making it as effortless as possible.Thank you for choosing DD214 Direct and for taking the time to share your positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
    • Review fromRichard R.

      Date: 02/16/2023

      The service that I received was extremely timely effective clear and allowed me for the information that was necessary and I certainly appreciate this fast response that was extremely helpful with my needs and I would recommend this service to anybody in need of their military records!!

      DD214 Direct

      Date: 07/11/2023

      We're truly grateful for your 5-star review and for sharing your positive experience with us! We're thrilled to hear that you received extremely timely, effective, and clear service that provided you with the necessary information you needed.At DD214 Direct, we understand the importance of delivering prompt and accurate service to our clients. We're dedicated to meeting your needs efficiently and effectively, and we're glad that we could be of assistance to you.Your recommendation means a lot to us, and we truly appreciate your trust in our service. Thank you for choosing DD214 Direct and for taking the time to share your positive experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and appreciate your support!
    • Review fromTodd V

      Date: 02/15/2023

      The service was awesome I lost my DD214 35 years ago and in a week I got it !!

      DD214 Direct

      Date: 07/11/2023

      Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that our service was awesome and that you were able to retrieve your lost DD214 after 35 years within just a week.At DD214 Direct, we understand the importance of helping our clients retrieve their vital documents, even after many years. We're committed to providing efficient and reliable service, and we're glad that we could assist you in obtaining your DD214 in a timely manner.Thank you for choosing DD214 Direct and for sharing your positive experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and appreciate your support!
    • Review fromJohn S.

      Date: 02/15/2023

      It was fast and the people that I talked to really knew what they were doing. I am very pleased with the outcome. Got my DD214 in less than a day

      DD214 Direct

      Date: 07/11/2023

      Thank you for your kind words and the 5-star rating! We're thrilled to hear that our service was fast and that our knowledgeable team was able to assist you effectively. We're delighted to know that you received your DD214 in less than a day.At DD214Direct, we take great pride in assisting veterans and their families with the retrieval of their DD214 documents, offering a valuable and essential service that cannot be replicated by individual efforts or government agencies.Even in today's ever-evolving landscape, with its unique challenges and changing circumstances, we remain dedicated to helping as many veterans as possible. Our resources and expertise allow us to navigate and represent individual veterans in front of various independent federal, state, and territorial government agencies, ensuring swift access to evidence of their honorable service and veteran benefits. Whether it's expedited processing for select groups, a standard processing time for others, or potential delays due to external factors, we are committed to providing the fastest and most reliable path to obtaining your records.Our streamlined process, developed over the years, enables us to work efficiently with different agencies, ensuring a hassle-free experience for our clients. We understand the importance of convenience, and our goal is to help you retrieve your DD214 and military records from the comfort of your own home.Your review reinforces our dedication to delivering exceptional service and prioritizing your experience and satisfaction. We are honored to have clients like you, and we appreciate your trust in our services. Thank you once again for sharing your experience with us and the community.
    • Review fromCathy H

      Date: 02/15/2023

      I needed a copy of a DD214 to get my father into a VA facility. The Facility was having trouble locating the documents. I called and submitted a request and I got it in less than 24 hours. And in just enough time to get my dad added back on the waiting list. It was a lifesaver! Thank you

      DD214 Direct

      Date: 07/11/2023

      Thank you so much for your fantastic 5-star review! We're thrilled to hear that we were able to provide you with a copy of the DD214 in less than *********************************************************************************** facility.At DD214 Direct, we understand the importance of timely assistance, especially when it comes to critical situations like getting a loved one into a VA facility. We're dedicated to helping our clients navigate the process efficiently, and we're glad that we could be a lifesaver for you and your family.We take great pride in assisting veterans and their families with the retrieval of their DD214 documents, offering a valuable and essential service that cannot be replicated by individual efforts or government agencies.Even in today's ever-evolving landscape, with its unique challenges and changing circumstances, we remain dedicated to helping as many veterans as possible. Our resources and expertise allow us to navigate and represent individual veterans in front of various independent federal, state, and territorial government agencies, ensuring swift access to evidence of their honorable service and veteran benefits. Whether it's expedited processing for select groups, a standard processing time for others, or potential delays due to external factors, we are committed to providing the fastest and most reliable path to obtaining your records.Our streamlined process, developed over the years, enables us to work efficiently with different agencies, ensuring a hassle-free experience for our clients. We understand the importance of convenience, and our goal is to help you retrieve your DD214 and military records from the comfort of your own home.Your review reinforces our dedication to delivering exceptional service and prioritizing your experience and satisfaction. We are honored to have clients like you, and we appreciate your trust in our services. Thank you once again for sharing your experience with us and the community.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.