Reviews
This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 641 Customer Reviews
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Review fromJean. H
Date: 03/05/2023
DD214 is a scam! I paid to have an expedited copy. Has been nothing but a runaround. I have asked for my monies to be returnednope! They just continue to send emails asking fir more and more informationtoo much info they r requesting of personal informationDONT USE THEM! They will take your monies! I am filing a complaint with BBB to see if they r able to assist with this scam companyReview fromBarbara D
Date: 03/05/2023
I think this place is a total scam. I paid them $130 last on September 21,2022 . I asked WHY in October I had received nothing, I have received 2 text messages saying it takes time I asked them twice for my information and all they said it takes time. It is now 7 MONTHS later and still nothing. I have zero information and am out $130. DO NOT SEND THESE PEOPLE MONEY.Review fromLisa D
Date: 03/03/2023
This was amazing. We needed the information to apply for surviving spouse benefits. I couldnt believe how quickly the found what was needed. It was worth the little cost. Thank you DD214 Direct!!!
DD214 Direct
Date: 07/10/2023
Thank you so much for your amazing feedback! We're thrilled to hear that our service was able to provide you with the information you needed to apply for surviving spouse benefits.At DD214 Direct, we understand the importance of timely and accurate assistance, especially when it comes to crucial benefits. We're dedicated to helping our clients navigate the process efficiently, and we're glad that we could exceed your expectations. We take great pride in assisting veterans and their families with the retrieval of their DD214 documents, offering a valuable and essential service that cannot be replicated by individual efforts or government agencies.Even in today's ever-evolving landscape, with its unique challenges and changing circumstances, we remain dedicated to helping as many veterans as possible. Our resources and expertise allow us to navigate and represent individual veterans in front of various independent federal, state, and territorial government agencies, ensuring swift access to evidence of their honorable service and veteran benefits. Whether it's expedited processing for select groups, a standard processing time for others, or potential delays due to external factors, we are committed to providing the fastest and most reliable path to obtaining your records.Our streamlined process, developed over the years, enables us to work efficiently with different agencies, ensuring a hassle-free experience for our clients. We understand the importance of convenience, and our goal is to help you retrieve your DD214 and military records from the comfort of your own home.Your review reinforces our dedication to delivering exceptional service and prioritizing your experience and satisfaction. We are honored to have clients like you, and we appreciate your trust in our services. Thank you once again for sharing your experience with us and the community.Review fromJoanne T
Date: 03/02/2023
This service was very fast and efficient. Received email notification and copy mailedDD214 Direct
Date: 07/11/2023
Thank you so much for your fantastic 5-star review! We're thrilled to hear that our service was fast and efficient for you. It's great to know that you received both email notification and a mailed copy of your documents.At DD214 Direct, we strive to provide prompt and reliable service to our clients. We understand the importance of timely delivery and ensuring that you have multiple options for receiving your documents.Your satisfaction is our top priority, and we appreciate your kind words. Thank you for choosing DD214 Direct and for taking the time to share your positive experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and appreciate your support!Review fromRichard S
Date: 03/01/2023
Fast service and helpful! I would highly recommend them to anyone!DD214 Direct
Date: 07/11/2023
We're truly honored by your 5-star review! Knowing that our service was fast, easy, and reliable for you is incredibly rewarding. Thank you for your kind words and for recommending DD214 Direct. We're committed to assisting veterans, and your support means a lot to us.Review fromDonald J. L
Date: 03/01/2023
Well i think the service is well done. Like in my case its been 45 years since i served in the ** Army. And the help i received was good. Answered all my questions.DD214 Direct
Date: 07/11/2023
At DD214 Direct, we strive to provide excellent service and support to veterans like yourself. We understand that retrieving important documents after many years can be a challenging process, and we're committed to answering your questions and addressing any concerns you may have.We appreciate your trust in our service and your positive experience. If there's anything else we can do to further enhance your satisfaction or if you have any additional questions, please don't hesitate to reach out. We're here to help and appreciate your support!Review fromGrant J
Date: 02/26/2023
I am not sure why you say that I was not issued a DD214. As a reservist when I was discharged in **** the form arrived or shortly thereafter, I was issued a DD214. I dont remember if it was Honorable or General. It was lost in a fire in September 2015. Please let me know what the issue is? ***** *********************.Review fromFritz N
Date: 02/25/2023
I ordered my dd214 and got it in less than 24 hoursDD214 Direct
Date: 07/11/2023
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you ordered your DD214 and received it in less than 24 hours.At DD214 Direct, we understand the importance of prompt service and ensuring that our clients receive their documents in a timely manner. We're committed to delivering exceptional turnaround times, and we're glad that we could exceed your expectations.Thank you for choosing DD214 Direct and for taking the time to share your positive experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and appreciate your support!Review fromHeather M
Date: 02/24/2023
They found my discharge paperwork in a day! I am so grateful!DD214 Direct
Date: 07/11/2023
Thank you for your kind words and the 5-star rating! Making your life easier by expediting the process of getting your DD214 and military records is what we strive for. At DD214 Direct, we understand the importance of providing timely and convenient service to our clients. We strive to deliver your documents as quickly as possible, ensuring a smooth and efficient process.Thank you for choosing us and for taking the time to share your positive experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and appreciate your support!Review fromRowena R A
Date: 02/24/2023
AMAZING!!!!! **** stars!! I put in my request 2 DAYS ago and recieved my documents Ive been searching for- for years emailed to me! Would highly recommend 100%!DD214 Direct
Date: 07/11/2023
Thank you so much for your enthusiastic 5-star review! We're thrilled to hear that you had an amazing experience with our service and that you received the documents you've been searching for, in just 2 days.At DD214 Direct, we understand the significance of the documents you're seeking and the importance of providing a fast and efficient service. We're honored to have been able to assist you in obtaining the documents you needed after years of searching.Your recommendation means the world to us, and we truly appreciate your trust in our service. Thank you for choosing DD214 Direct and for taking the time to share your positive experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and appreciate your support!
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