Reviews
This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 642 Customer Reviews
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Review fromMichael S
Date: 06/10/2023
Very professional and timely. Received DD214 in less than 2 weeks. Separation date was over 40 years ago... awesome!DD214 Direct
Date: 07/07/2023
Thank you so much for your amazing 5-star review! We're thrilled to hear that our service was very professional and timely for you. We understand the importance of retrieving your DD214 in a timely manner, regardless of the separation date. We're glad we could assist you in obtaining your records in less than 2 weeks. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you!DD214 Direct
Date: 07/07/2023
Thank you so much for your amazing 5-star review! We're thrilled to hear that our service was very professional and timely for you. We understand the importance of retrieving your DD214 in a timely manner, regardless of the separation date. We're glad we could assist you in obtaining your records in less than 2 weeks. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you! At DD214Direct, we take great pride in assisting veterans and their families with the retrieval of their DD214 documents, offering a valuable and essential service that cannot be replicated by individual efforts or government agencies.Even during these challenging times, including the pandemic with its limited staffing and closures, we remain dedicated to helping as many veterans as possible. Our resources and expertise allow us to navigate and represent individual veterans in front of 75 different independent federal, state, and territorial government agencies, ensuring swift access to evidence of their honorable service and veteran benefits. Whether it's same-day documents for select groups, a processing time of **** working days for others, or longer delays due to government backlogs, we are committed to providing the fastest and most reliable path to obtaining your records.Our streamlined process, developed over the years, enables us to locate and work with these 75 agencies efficiently, ensuring a hassle-free experience for our clients. We understand the importance of convenience, and our goal is to help you retrieve your DD214 and military records from the comfort of your own home.Your review reinforces our dedication to delivering exceptional service and prioritizing your experience and satisfaction. We are honored to have clients like you, and we appreciate your trust in our services. Thank you once again for sharing your experience with us and the community.Review fromAnsley M
Date: 06/09/2023
Turn around was awesome. I applied for the email copy on a Wednesday, I received the email on Friday. Would definitely recommend if you need your records fast.DD214 Direct
Date: 07/07/2023
We're thrilled to receive your 5-star review and to hear that the turnaround time for your email copy was awesome! Going from Wednesday to Friday, we're glad we could deliver your records promptly. Our commitment to providing a fast, easy, and reliable service is unwavering, and we're grateful for your trust and recommendation. Thank you for choosing DD214 Direct!Review fromKirk R
Date: 06/08/2023
Filling out the information needed to obtain the DD214 was easy. Any replies they had asking for more information was received quickly and the time to obtain the document was also quick.DD214 Direct
Date: 07/07/2023
Your 5-star review means the world to us! We're proud to have played a role in simplifying the process of obtaining your DD214 and military records. Thank you for choosing DD214 Direct, and we're here to help you or any veterans you may know in the future.Review fromRashida K
Date: 06/06/2023
The best way to get your Dd214 in 3 to 5 daysDD214 Direct
Date: 07/07/2023
We're honored by your 5-star review! It's fantastic to hear that our service was able to meet your needs efficiently and reliably. Thank you for trusting us with your DD214 retrieval and for recommending our service to others. We truly appreciate your support!Review fromBarbara W
Date: 06/06/2023
I am soooooo impressed with this company! I work for a company that helps people apply successfully for their VA benefits. During Covid we had a lady who's mom had already lost 8 months of benefit money because National Archives was not getting her the dd214. She found DD214 Direct and they got them for her in 2 weeks. So, our company checked them out and then started to let people know about DD214 Direct. Archives is functioning again - but still taking 2-3 months on average to get people the DD214. Our clients who have used DD214 Direct have been getting them in under10 days normally. And, this week I had two clients get them in 2 days! There was a fire and a lot of records were burned up. For those people National Archives will try to re-create the records - but they aren't always able to. Those can take months and months of work. So, for those who felt DD214 Direct took too long - it was probably in situations where the records were destroyed.DD214 Direct
Date: 07/07/2023
Thank you so much for your amazing 5-star review! We're thrilled to hear that you're impressed with our company. It's incredibly rewarding to know that we were able to assist the lady you mentioned in retrieving her DD214 within 2 weeks, helping her regain the benefit money she had lost. We understand the challenges that arose during the Covid period, and we're grateful for your trust and for spreading the word about DD214 Direct. We're committed to providing fast, easy, and reliable service, especially in urgent situations. Thank you for your support!Review fromAmy O
Date: 06/02/2023
The turnaround and service receive was outstanding! I would recommend to anyone who is needing their services. So soDD214 Direct
Date: 07/07/2023
We're grateful for your amazing 5-star review! Your satisfaction with our fast, easy, and reliable service is our ultimate goal. Thank you for choosing DD214 Direct and for recommending our service to others. We're dedicated to supporting veterans, and your feedback inspires us to keep doing so.Review fromDsanja B
Date: 06/01/2023
Actually I was quite surprised drop my d d ************ in forty eight hours.... I was a little bit worried My cousins friend gave me some mixed reviews but they made a believer out of meDD214 Direct
Date: 07/07/2023
We're honored by your 5-star review! It's fantastic to hear that our service was able to meet your needs efficiently and reliably. Thank you for trusting us with your DD214 retrieval. We truly appreciate your support! At DD214Direct, we take great pride in assisting veterans and their families with the retrieval of their DD214 documents, offering a valuable and essential service that cannot be replicated by individual efforts or government agencies.Even in today's ever-evolving landscape, with its unique challenges and changing circumstances, we remain dedicated to helping as many veterans as possible. Our resources and expertise allow us to navigate and represent individual veterans in front of various independent federal, state, and territorial government agencies, ensuring swift access to evidence of their honorable service and veteran benefits. Whether it's expedited processing for select groups, a standard processing time for others, or potential delays due to external factors, we are committed to providing the fastest and most reliable path to obtaining your records.Our streamlined process, developed over the years, enables us to work efficiently with different agencies, ensuring a hassle-free experience for our clients. We understand the importance of convenience, and our goal is to help you retrieve your DD214 and military records from the comfort of your own home.Your review reinforces our dedication to delivering exceptional service and prioritizing your experience and satisfaction. We are honored to have clients like you, and we appreciate your trust in our services. Thank you once again for sharing your experience with us and the community.Review fromdominick n
Date: 06/01/2023
Don't use this company!!!! I paid them 138$ and its been 8 months and they still have not gotten my dd214 form. They refuse to give me a refund, I was able to get form for free in less than 1 week. Taking advantage of retired veterans is shameful!!!Review fromNancy A
Date: 05/30/2023
When I found out my father was eligible for a VA **************** I was so excited. I needed his DD214 document and didnt know how to obtain it. I reached out to the DD214 website and everyone was absolutely wonderful to talk to and kept me well informed of the process until it was located. My family was very grateful for the service I received. Many blessings to the VA staff.DD214 Direct
Date: 07/07/2023
Thank you so much for your heartfelt 5-star review! We're thrilled to hear about your excitement when you found out your father was eligible for a VA ***************** We understand the importance of obtaining the DD214 document in order to proceed with the service, and we're glad that we could assist you through our website, DD214Direct.Our team takes great pride in providing excellent customer service, and we're delighted to hear that everyone you interacted with was wonderful to talk to. Keeping you well informed throughout the process is our priority, as we understand the significance of clear communication and transparency.We're grateful to have played a part in making the service for your father possible, and we're honored that your family is grateful for the service you received. Many blessings to you and your family during this time. Our veteran advocates are dedicated to assisting veterans and their families with compassion and expertise. We appreciate your recognition and extend our heartfelt gratitude our veteran advocates here at DD214 Direct.Thank you for choosing DD214 Direct and for sharing your positive experience with us.Review fromBeverly R
Date: 05/26/2023
A++++ Service Thanks for your help, you all are awesome.DD214 Direct
Date: 07/07/2023
We can't thank you enough for your amazing 5-star review! Your feedback means the world to us, and we're glad we could provide you with top-notch service.
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