Reviews

This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

DD214 Direct has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  DD214 Direct

  null Phoenix, AZ 85044-0620

  
• 

  DD214 Direct

  11010 S 51st St Ste 51299 Phoenix, AZ 85044-4311

  

Review Details

• Review fromSharon S

  Date: 08/11/2023

  My sister found the site. I needed our veteran uncle's DD214 for medical reasons and DD214Direct expedited my order saving me months of waiting, which I couldn't afford. The price is very reasonable to save all the hassle and headache of having to obtain the documents on my own. Thank you so much DD214 Direct!! I was texted updates regarding my order which was very helpful so I knew exactly when I received the document.
  

  DD214 Direct

  Date: 08/17/2023

  We sincerely appreciate your exceptional review and want to express our gratitude for choosing DD214 Direct to assist with your veteran uncle's DD214. It's heartening to learn that our services were able to make a significant difference in your situation by expediting the process and saving you valuable time.Medical reasons often come with urgency, and we're glad that we could offer you a solution that helped you avoid lengthy waiting times. Our team is committed to providing convenience and relief to our clients, and your feedback confirms that our efforts are truly impactful.We understand the challenges of navigating bureaucratic processes, and we're proud to offer a reasonable solution to save you the hassle and potential headache of obtaining these documents independently. Your acknowledgment of the value we bring means a lot to us.The text updates we provide are aimed at keeping you informed every step of the way, and we're pleased to know that they were helpful in ensuring you were aware of the progress of your order.If you ever require further assistance or have any questions, don't hesitate to reach out. Your trust and satisfaction are the cornerstones of our work, and we're here to support you whenever you need us. Thank you once again for your kind words and for entrusting DD214 Direct with your needs.

• Review fromJohn W

  Date: 08/09/2023

  I was extremely satisfied with the quick service and response that I received by using your service. Back in November of last year I wrote to the VA records division in ******** ******** and still have not heard anything from them to date. Again top notch service.
  

  DD214 Direct

  Date: 08/17/2023

  We're truly grateful for your exceptional review and your choice to utilize our services here at DD214 Direct. Your satisfaction is of utmost importance to us, and we're delighted to hear that we were able to meet and exceed your expectations with our quick and responsive service.We understand the frustration that can arise from bureaucratic delays, and it's disheartening to hear that you had been waiting for a response from the VA records division for such an extended period of time. We're glad that we could step in and provide you with the assistance you needed in a timely manner.Our team takes great pride in offering top-notch service, and your positive feedback reinforces our commitment to delivering efficient and effective solutions for our clients. If you ever require further assistance or have any questions, please don't hesitate to reach out. Your trust in us is truly valued, and we look forward to continuing to serve you in the future.Thank you once again for sharing your experience, and for giving us the opportunity to assist you.

• Review fromRonald W

  Date: 08/08/2023

  I was skeptical about your company, DD214 Direct, initially. But, after waiting more than a year with the free service I decided it was time to take a chance. I am glad I did! I have the information/documents I desperately needed and I received them promptly, in less than two weeks! Id recommend D ********************** to anyone! ??
  

  DD214 Direct

  Date: 08/17/2023

  We truly appreciate your 5-star review and your initial considerations about DD214 Direct. It's completely understandable to approach new services with caution, and we're delighted that you gave us the opportunity to serve you.Waiting for over a year with the "free" service is undoubtedly a long time, and we're thrilled that you took the chance to try DD214 Direct. We're even more delighted that we could meet your needs by promptly providing you with the essential information and documents you required in less than two weeks.At DD214 Direct, we take great pride in delivering on our promise of efficient and reliable service. Your recommendation means a lot to us, and we're honored that you would recommend DD214 Direct to others.If you ever have further needs, questions, or would like to explore our services again, please don't hesitate to reach out. Your trust is deeply valued, and we're here to provide assistance whenever you need it. Thank you once again for sharing your experience and for making DD214 Direct a part of your solution.

• Review fromPaul L

  Date: 08/04/2023

  Wow!! The ** ************************************ less than a week. Using DD214 Direct is well worth the cost. The time to receive the document was shortened by months!
  

  DD214 Direct

  Date: 08/17/2023

  We are truly grateful for your outstanding review and for choosing DD214 Direct to assist you with your DD214 and military records needs. It warms our hearts to hear that our service was able to exceed your expectations and deliver your DD214 to you via email in less than a week.We understand the importance of timely and efficient service, especially when it comes to documents as vital as the DD214. Your recognition that using DD214 Direct was worth the cost is greatly appreciated, and we're thrilled that we could help you save months of waiting time in the process.Our team is dedicated to providing a streamlined and reliable process for veterans and their families, and your feedback reinforces the value we strive to bring to our clients. If you ever have further needs, questions, or would like to explore our services again, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to assist you whenever you need us.Thank you once again for sharing your positive experience, and for letting us be a part of your journey.

• Review fromErin L

  Date: 08/03/2023

  They keep you updated on each step of the process from order to delivery!
  

  DD214 Direct

  Date: 08/04/2023

  Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear about your positive experience with DD214 Direct and are truly grateful for your kind words.As a company dedicated to serving veterans and their families, we take great pride in our mission to expedite the process of obtaining DD214 and military records. Your satisfaction is our top priority, and we're delighted to know that our quick, easy, and reliable service met your expectations.It brings us immense joy to hear that our streamlined process, refined over the years, played a significant role in ensuring a hassle-free experience for you. At DD214 Direct, we strive to work efficiently with various agencies to make the entire process as smooth and transparent as possible.Moreover, we understand how crucial it is to stay informed throughout the journey, and we're glad you noticed our efforts to keep you updated on every step, from placing the order to the final delivery.Your feedback motivates us to continue our commitment to excellence and to provide the best service to our valued clients. We are truly honored to have been a part of helping you obtain your DD214 and military records.Once again, thank you for choosing DD214 Direct. If you or any other veteran or family member need assistance in the future, please don't hesitate to reach out. We are here to serve you with the same dedication and efficiency.

• Review fromKim S

  Date: 08/03/2023

  Sometime in the last 40 years, we lost track of my military records. Recently, I was asked to provide a DD214 to receive a discount on a vehicle purchase, and these guys got us just what we needed!
  

  DD214 Direct

  Date: 08/04/2023

  Thank you for your fantastic 5-star review! We are thrilled to have been able to assist you with obtaining your DD214 and military records for your vehicle purchase discount! Thank you so much for choosing DD214 Direct to help you during this important process.We understand how vital military records are, and we empathize with the frustration that can arise when they go missing or become hard to track down over time. Our team is dedicated to ensuring that veterans like you and their families can access their records swiftly and without any unnecessary hassle.We are delighted to hear that our services were able to provide you with just what you needed to secure the discount on your vehicle purchase. It is truly an honor for us to be a part of making this possible for you.At DD214 Direct, we take pride in our streamlined process, developed over the years, which enables us to efficiently navigate through various agencies and obstacles to retrieve your records promptly.Your satisfaction is our ultimate reward, and we are deeply grateful for your kind words. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out. We are here to support you whenever you need us.Once again, thank you for trusting DD214 Direct with your military records needs. We are privileged to serve you and all the veterans and their families who rely on us.

• Review fromWilliam C

  Date: 08/02/2023

  The service worked perfectly. I received my information within a weeks both in pdf and print. It was fast and simple to do! Thanks!
  

  DD214 Direct

  Date: 08/04/2023

  Thank you for taking the time to leave us an amazing 5-star review! We are thrilled to hear that our service worked perfectly for you, and we sincerely appreciate your wonderful feedback! Thank you for choosing DD214 Direct and giving us the opportunity to assist you with obtaining your military information.Your satisfaction is our top priority, and we are delighted to know that you received your information within a week, both in PDF and print formats. Our team takes great pride in ensuring a fast and efficient process, and we're glad to have met your expectations.Simplicity is at the core of our service, and we believe that accessing your military records should be a straightforward and stress-free experience. We're happy that you found the process simple and user-friendly.Thank you for your kind words and for putting your trust in DD214 Direct. It was an honor to serve you, and we are here for you whenever you need us in the future.If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We value your input and are always looking for ways to improve our services.Once again, thank you for being a part of DD214 Direct, and we wish you all the best in your endeavors.

• Review fromStacey B

  Date: 07/30/2023

  Easy to use, I received prompt service. Very good about updating on a daily basis.
  

  DD214 Direct

  Date: 08/04/2023

  ******,Thank you so much for your glowing 5-star review! We're thrilled to hear that we were able to make the process of obtaining your DD214 and military records easier for you. It was our pleasure to assist you, and we appreciate your trust in our services. Thank you for choosing DD214 Direct.

• Review fromRonald G

  Date: 07/29/2023

  Excellent service. Quick easy form to complete. Fast turn-a-round time. But- I don't understand the high cost!
  

  DD214 Direct

  Date: 08/04/2023

  Thank you for sharing your feedback and for giving us a 4-star review. We are delighted to hear that you had an excellent experience with our service, and we truly appreciate your kind words about our quick and easy form completion process, as well as the fast turnaround time. Your satisfaction means a lot to us, and we're glad we could meet your expectations in these aspects.We understand your concern regarding the cost, and we appreciate your honesty in bringing this up. Our goal is always to provide exceptional value to our customers while maintaining the high standard of service that we pride ourselves on.The cost of our service is influenced by several factors, including the complexity of the request, the time and effort required to obtain the records, as well as the dedicated support and security measures we have in place to safeguard your information.We constantly evaluate our pricing to ensure that it remains competitive and reasonable, and we take customer feedback seriously as we strive to improve our services.If you have any specific suggestions or concerns about our pricing, we would love to hear from you. Our customer support team is always available to address any questions or assist you in any way possible.Once again, we appreciate your valuable feedback, and we are grateful for the opportunity to serve you. Thank you for choosing DD214 Direct, and we hope to have the pleasure of serving you again in the future.

• Review fromMichael S

  Date: 07/27/2023

  Quick return in less than 5 business days. Great service.
  

  DD214 Direct

  Date: 08/04/2023

  Thank you so much for taking the time to leave us a glowing 5-star review! We are thrilled to hear about your positive experience with DD214 Direct, and we truly appreciate your kind words.Speed and efficiency are two values we hold dear, and we're delighted to know that you received your information in less than 5 business days. Our team is committed to providing a quick turnaround time without compromising the quality of service we offer.Your satisfaction is our ultimate reward, and we are honored that you found our service to be great. At DD214 Direct, we take pride in assisting veterans like you and their families in obtaining their military records with the utmost care and attention.Once again, thank you for choosing DD214 Direct. We are grateful for the opportunity to serve you, and we look forward to being there for you whenever you need us in the future.