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DD214 Direct

Reviews

This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see

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DD214 Direct has 2 locations, listed below.

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    • DD214 Direct

      null Phoenix, AZ 85044-0620

      BBB accredited business seal
    • DD214 Direct

      11010 S 51st St Ste 51299 Phoenix, AZ 85044-4311

      BBB accredited business seal

    Customer Review Ratings

    4.49/5 stars

    Average of 653 Customer Reviews

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    Review Details

    • Review fromJoseph M

      Date: 01/20/2024

      I was surprised at the ease and quick response to my request. less than two days to receive my 214 is amazing. I appreciate the ese with which my request was successfully satisfied.

      DD214 Direct

      Date: 03/06/2024

      Thank you for sharing your exceptional 5-star review with us! We genuinely appreciate your time in expressing your satisfaction with our service. We're thrilled to hear that you were pleasantly surprised by how easy and quickly we responded to your request. It's fantastic to know that we could provide you with your DD214 in less than two days, exceeding your expectations. At DD214Direct, we take great pride in assisting veterans and their families with retrieval of their DD214 documents, offering a valuable and essential service that cannot be replicated by individual efforts or government agencies. Even in today's ever-evolving landscape, with its unique challenges and changing circumstances, we remain dedicated to helping as many veterans as possible. Our resources and expertise allow us to navigate and represent individual veterans in front of various independent federal, state, and territorial government agencies, ensuring swift access to evidence of their honorable service and veteran benefits. Whether it's expedited processing for select groups, a standard processing time for others, or potential delays due to external factors, we are committed to providing the fastest and most reliable path to obtaining your records. Our streamlined process, developed over the years, enables us to work efficiently with different agencies, ensuring a hassle-free experience for our clients. We understand the importance of convenience, and our goal is to help you retrieve your DD214 and military records from the comfort of your own home. Your review reinforces our dedication to delivering exceptional service and prioritizing your experience and satisfaction. We are honored to have clients like you, and we appreciate your trust in our services. Thank you once again for sharing your experience with us and the community.
    • Review fromRobert B

      Date: 01/19/2024

      They took my money and I still haven't gotten my DD214. They sent me a bunch of enlisting paperwork that hasn't anything to do with a DD214.I tried to call and sent them an email with no response. I paid $80 Dollars for nothing. I hope this helps anyone that might think of using this so called service.
    • Review fromDaniel P

      Date: 01/18/2024

      Great results so far. Received my DD214 10 days after ordering. Still waiting for my service records.

      DD214 Direct

      Date: 03/06/2024

      Thank you immensely for your glowing 5-star review! We greatly appreciate you taking the time to share your positive experience with our service. We're thrilled to hear that you received your DD214 within 10 days of ordering. Providing timely access to important documents like the DD214 is one of our top priorities, and we're delighted that we could meet your expectations in terms of delivery time. While we understand that you're still waiting for your service records, we want to assure you that we're actively working on processing them as quickly as possible. Our team is dedicated to ensuring that all your documents are handled efficiently and accurately. At DD214 Direct, we understand the importance of every document in your military record, and we're committed to helping you access them in a timely manner. We appreciate your patience as we work to fulfill your request. Your satisfaction is our utmost priority, and we're committed to providing you with the best possible service. If you have any further questions or need assistance with your service records or any other matter, please don't hesitate to reach out. We're here to help and are dedicated to ensuring your satisfaction with our services. Thank you once again for choosing us, and for allowing us the opportunity to serve you. We truly value your feedback and look forward to continuing to exceed your expectations in the future!
    • Review fromCasey E

      Date: 01/11/2024

      I ordered my DD214 at the end of November. It's now mid January, they state they will keep you informed of the status of your order... They will not. I've called and they do not know why it's taking so long. Best guess was covid backlog. Save yourself the 100 dollars and file the papers yourself.
    • Review fromMelissa L

      Date: 01/09/2024

      Very Fast and easy service to receive the DD214 electronically.

      DD214 Direct

      Date: 03/06/2024

      Thank you for taking the time to leave us a glowing 5-star review and sharing your thoughts on our services. We truly appreciate your feedback and are thrilled to hear that we have made a positive impact in making your life easier. At DD214 Diect, we take great pride in assisting veterans and their families with the retrieval of their DD214 documents, offering a valuable and essential service that cannot be replicated by individual efforts or government agencies. Even in today's ever-evolving landscape, with its unique challenges and changing circumstances, we remain dedicated to helping as many veterans as possible. Our resources and expertise allow us to navigate and represent individual veterans in front of various independent federal state, and territorial government agencies, ensuring swift access to benefits. Whether it's expedited processing for select groups, standard processing time for others, or potential delays due to external factors, we are committed to providing the fastest and most reliable path to obtaining your records.Our streamlined process developed over the years. enable us to work efficiently with different agencies, ensuring a hassle-free experience for our clients. We understand the importance of convenience, and our goal is to help you retrieve your DD214 and military records from the comfort of your own home.Your review reinforces our dedication to delivering exceptional service and prioritizing your experience and satisfaction. We are honored to have clients like you, and we appreciate your trust in our services. Thank you once again for sharing your experience with us and the community.
    • Review fromJoseph L

      Date: 01/08/2024

      Got my information in about one week. made my day! can stop looking for the original. Provided the information, once, and bang got my information. Simple and straight forward.

      DD214 Direct

      Date: 03/05/2024

      Thank you for the fantastic 5-star rating and for sharing your experience with us! We're thrilled to hear that you received your information in about one week, making your day. We understand the importance of timely service, and we're delighted that we could provide you with the information you needed efficiently. Our goal is to simplify the process for our clients, and we're glad to hear that you found it straightforward and easy to use. Providing your information just once and receiving the results promptly is what we strive for, and we're pleased that we could meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help and are committed to ensuring your satisfaction with our service. Thank you once again for choosing us, and we appreciate the opportunity to serve you. We look forward to assisting you again in the future.
    • Review fromJohn M

      Date: 01/05/2024

      Very satisfied with the process. recieved my copy and downloaded it.

      DD214 Direct

      Date: 03/05/2024

      Thank you for taking the time to leave us a glowing 5-star review and sharing your thoughts on our services. We truly appreciate your feedback and are thrilled to hear that we have made a positive impact in making your life easier. At DD214Direct, we take great pride in assisting veterans and their families with the retrieval of their DD214 documents, offering a valuable and essential service that cannot be replicated by individual efforts or government agencies.Even in today's ever-evolving landscape, with its unique challenges and changing circumstances, we remain dedicated to helping as many veterans as possible. Our resources and expertise allow us to navigate and represent individual veterans in front of various independent federal, state, and territorial government agencies, ensuring swift access to evidence of their honorable service and veteran benefits. Whether it's expedited processing for select groups, a standard processing time for others, or potential delays due to external factors, we are committed to providing the fastest and most reliable path to obtaining your records.Our streamlined process, developed over the years, enables us to work efficiently with different agencies, ensuring a hassle-free experience for our clients. We understand the importance of convenience, and our goal is to help you retrieve your DD214 and military records from the comfort of your own home.Your review reinforces our dedication to delivering exceptional service and prioritizing your experience and satisfaction. We are honored to have clients like you, and we appreciate your trust in our services. Thank you once again for sharing your experience with us and the community.
    • Review fromAlice B

      Date: 01/05/2024

      It was delivered via email much sooner than I thought it would be. It was less than 24 hours which was so amazing I wanted to cry! It's so rare you get quick service like this, but the quality of the pdf file was disappointing. It was dark, difficult to read and crooked from being scanned. I'm sure it's not their fault that the *** is this way. I'm sure at the records center this is where the poor copy was placed on file and where the poor quality comes from. I'm very grateful they took the time to e-mail it to me so that the copy I'm dealing with is of the highest quality possible. I've been rejected before because of the poor copy I had to photo copy and fax prior to this so I feel they have set me up for the best success I can hope for.

      DD214 Direct

      Date: 03/05/2024

      Thank you for taking the time to leave us a glowing 5-star review and for taking the time to share your experience with us. We're delighted to hear that you received your document via email in less than 24 hours, providing you with the quick turnaround you needed. We understand the significance of prompt service, particularly when it comes to essential documents like the DD214.However, we're sorry to learn about the disappointing quality of the *** file you received. While we strive to ensure the best quality possible, the condition of the original document and the scanning process at the records center can sometimes lead to less-than-ideal outcomes. We apologize for any inconvenience this may have caused you.We're grateful for your understanding and appreciate your acknowledgment that the issue likely originated from the records center. It's our priority to ensure that our clients receive documents of the highest quality, and we're glad that emailing it to you allowed you to work with a clearer copy. We're committed to setting you up for success and ensuring that you have the best experience possible with our service.If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you every step of the way and are dedicated to providing exceptional service to all our clients. Thank you for choosing us, and we look forward to serving you again in the future.
    • Review fromAngela K

      Date: 01/05/2024

      Got it to us when we needed it! Thanks so much

      DD214 Direct

      Date: 03/05/2024

      We're honored to receive your 5-star review! It's wonderful to know that we were able to simplify the process of obtaining your DD214 and military records. At DD214 Direct, we are dedicated to supporting veterans, and your satisfaction is the greatest reward for our efforts.At DD214 Direct, we're committed to providing exceptional service to all our clients, and we're grateful for the opportunity to have served you. If you ever require our services again in the future or have any questions, please don't hesitate to reach out. We're here to help and are dedicated to exceeding your expectations every step of the way.Once again, thank you for choosing DD214 Direct, and for allowing us the opportunity to assist you. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service in the future.
    • Review fromChristina W

      Date: 01/05/2024

      Thank you so much for responding so quickly. I received the DD214 in less than 24 hours.

      DD214 Direct

      Date: 03/05/2024

      Your 5-star review has made our day! We're proud to be able to provide a service that helps veterans in obtaining their DD214 and military records with ease.At DD214 Direct, we understand the importance of prompt and efficient service, especially when it comes to obtaining crucial documents like the DD214. We're thrilled that we could respond to your request so quickly, delivering your DD214 in less than 24 hours.Our team works diligently to ensure that our clients receive their documents as swiftly as possible, and it's wonderful to hear that our efforts have made a difference for you. Your satisfaction is our utmost priority, and we're delighted that we could meet your needs in a timely manner.If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help and are dedicated to providing exceptional service to all our clients.Thank you once again for choosing DD214 Direct, and for allowing us the opportunity to serve you. We truly value your feedback and look forward to continuing to exceed your expectations in the future.

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