Reviews
This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 657 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromTiffany L
Date: 02/12/2025
Their response was very quick and took a lot of the stress off of me. Thank you very much.
DD214 Direct
Date: 02/19/2025
Thank you for your feedback! We're happy to hear that our quick response helped relieve some of your stress. Were also pleased to share that we were able to fulfill your order in less than five business days. If you ever need further assistance, were always here to help!Review fromRobert A
Date: 02/10/2025
Outstanding service. This would have taken me months to accomplish without their help. We were desperate to provide veterans widow benefits she needs. Providing her husbands DD 214 will facilitate benefits she deserves.DD214 Direct
Date: 02/13/2025
We're thrilled to hear that we could assist you in obtaining the DD214 quickly, especially for such an important purpose. Helping veterans and their families access the benefits they deserve is our top priority. If you ever need further assistance or have any questions, please dont hesitate to reach out. Thank you for choosing DD214 Directwe look forward to serving you again in the future!Review fromKen D
Date: 02/08/2025
You all have provided what I needed of my Fathers 214. within 2 days. Thank you.DD214 Direct
Date: 02/13/2025
We're thrilled to hear that we could provide your father's DD214 so quickly. Ensuring a fast and seamless experience is our top priority. If you ever need further assistance or have any questions, please dont hesitate to reach out. Thank you for choosing DD214 Directwe look forward to serving you again in the future!Review fromMark G
Date: 02/07/2025
Outstanding service, they were able to track down military records ( pre DD 214) for my mother who was a navy veteran during World War II. She was a Navy Wave Radiomen. At the time of application I didnt have my moms service number or social security number. Thanks for the prompt service.DD214 Direct
Date: 02/13/2025
We're thrilled to hear that we could successfully locate your mothers military records, even without her service number or Social Security number. Providing excellent service and a seamless experience is our top priority, and were honored to have assisted in preserving her legacy as a Navy WAVES Radioman during World War II. If you ever need any further assistance or have any questions, please dont hesitate to reach out. Thank you for choosing DD214 Directwe look forward to serving you again in the future!Review fromJames R
Date: 02/04/2025
Not your fault, but I was hoping that I would get a more readable copy. However, you did really fine.DD214 Direct
Date: 02/06/2025
Were glad to hear you were satisfied with our service! We understand your concern about the documents readabilityunfortunately, we can only retrieve records as theyre provided and archived by the government. While we dont have control over the document quality, we truly appreciate your understanding. If you need any further assistance, please dont hesitate to reach out. Thank you for choosing DD214 Directwere always here to help!Review fromDwaine E
Date: 02/04/2025
Response was very quick and supported and very easy to download.DD214 Direct
Date: 02/06/2025
Thank you so much for your glowing 5-star review! We're thrilled to hear that you found our response quick, supportive, and that downloading your document was easy. Providing excellent service and a seamless experience is our top priority. If you ever need any further assistance or have any questions, please dont hesitate to reach out. Thank you for choosing DD214 Directwe look forward to serving you again in the future!DD214 Direct
Date: 02/13/2025
Thank you so much for your glowing 5-star review! We're thrilled to hear that we could successfully locate your mothers military records, even without her service number or Social Security number. Providing excellent service and a seamless experience is our top priority, and were honored to have assisted in preserving her legacy as a Navy WAVES Radioman during World War II. If you ever need any further assistance or have any questions, please dont hesitate to reach out. Thank you for choosing DD214 Directwe look forward to serving you again in the future!Review fromJames V
Date: 02/04/2025
Received requested document in less than one day. Highly recommend to anyone needing a copy of DD-214DD214 Direct
Date: 02/06/2025
Thank you so much for your glowing 5-star review! We're delighted to hear that you received your requested document in less than one day. It's our goal to provide our customers with excellent service and a seamless experience, and we're thrilled we could fulfill your request quickly and efficiently. We truly appreciate your high recommendation to anyone needing a copy of their DD-214. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing DD214 Directwe look forward to serving you again in the future!Review fromZach S
Date: 01/31/2025
2 years later, no help, no phone calls answered, no refund, one email saying were trying. Its a scam.DD214 Direct
Date: 02/06/2025
Thank you for your feedback. Were truly sorry for your frustration and understand how disappointing this has been. We followed up on your request recently and received a response from the the branch of government we submitted your documents confirming that its still pending processing. Unfortunately, they are still experiencing significant backlogs due to short staffing, which has caused delays beyond our control. Not to worry, we will get the documents to you immediately as soon as we hear back from them. Were proud to have helped over ******* veterans and their families get their documents and access the benefits theyve earned. That trust means the world to us, and were glad we could help you, too! We genuinely appreciate your patience, and please reach out if youd like to discuss your order furtherwere here to support you.Review fromDouglas T
Date: 01/30/2025
Could not find a better or faster way to get my dd214. Nicely done , I'm grateful for the quick service.DD214 Direct
Date: 02/03/2025
Thank you so much for your glowing 5-star review! We're delighted to hear that we were able to help you out. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!Review fromWilliam B
Date: 01/28/2025
Fast , quick easy to apply thoroughly satisfied, recommend service to anyone needing a copy of thier DD214.DD214 Direct
Date: 02/03/2025
Thank you so much for your glowing 5-star review! We're delighted to hear that we were able to help you out. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.