Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Installation

Verdun Windows and Doors

Reviews

Customer Review Ratings

4.53/5 stars

Average of 434 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKevin M

    Date: 21/02/2025

    Very happy with our new windows and doors from verdun.the whole experience was easy and quick. From helping with the greener home grant to picking the best fit for our windows and doors. ****** and his install crew were spectacular..treating our home like their own and doing their best job to prove it. We could not be happier with them. Thank you ******. It was great meeting you. ***** & ******.

    Verdun Windows and Doors

    Date: 24/02/2025

    Thank you, *************** for the fantastic review! Were so glad to hear youre loving your new windows and doors and that the entire process was smooth and easy. ****** and his install crew truly go above and beyond, treating every home like their own, and its great to hear they made such a positive impression. Well be sure to pass along your kind words to Bogdanhell be thrilled! Enjoy your upgraded home, and thank you for choosing Verdun!
  • Review fromAlex H

    Date: 21/02/2025

    We've hired Verdun three times now and every time we've been beyond satisfied with them. They communicate clearly and promptly, their installation staff are quick, professional, and friendly, and Verdun has gone above and beyond to remedy any post installation issues that have come up however minor. 6/5 stars.
  • Review fromJoyce B

    Date: 19/02/2025

    After sales service under the Verdun Windows and Door 25 year warranty is excellent! Any concern, big or small, is handled promptly and efficiently without question. In today's market place where so many sales are a "one and done" deal, this level of quality after sale service is so refreshing. Technicians are on time, friendly, courteous and professional. Your home is always respected and work areas are always left clean. I have been a satisfied customer since 2007 and have no hesitation in recommending Verdun for both their windows and doors. Also, as a bonus feature, their 25 year warranty is transferable upon the sale of your home. Great people and great products! ***** **** ********* ****

    Verdun Windows and Doors

    Date: 24/02/2025

    Thank you, *****, for your wonderful review and for being a valued Verdun customer since 2007! Were so glad to hear that our after-sales service and 25-year warranty have made a positive impact. Our team takes pride in handling every concern with care and ensuring every visit is prompt, professional, and respectful of your home. Your recommendation means a lot to usthank you for trusting Verdun for your windows and doors over the years!
  • Review fromJamie R

    Date: 18/02/2025

    Verdun came to my house today , what a great job they did !

    Verdun Windows and Doors

    Date: 24/02/2025

    Thank you for the great review! We're thrilled to hear you're happy with your new windows. It sounds like you had a fantastic installation crew on site! Enjoy your upgraded windows, and dont hesitate to reach out if you need anything in the future.
  • Review fromJacomina O

    Date: 18/02/2025

    Dealing with Verdun Windows and Doors was a very positive experience from start to finish. Windows were delivered on the coldest day of the season and the removal and installation was done very professionally, great precision and very friendly crew.

    Verdun Windows and Doors

    Date: 19/02/2025

    Thanks for the great feedback! As Ottawa's favourite window and door company, we work all year round, and a little cold weather won't stop us from delivering fantastic results! We're so glad to hear the installation went smoothly and the crew made a great impression!
  • Review fromDmitri D

    Date: 13/02/2025

    I notice some issues with the supply chain. But I was lucky to have such an expert as ********. He never took a shortcut in protecting customer's interests. Organizational support from ****** and ******** a was top notch

    Verdun Windows and Doors

    Date: 14/02/2025

    Thank you for sharing your experience! At Verdun, our entire team is dedicated to earning and maintaining your trust. We're glad to hear that ********, ******, and ********* provided you with expert service and strong support throughout your project. Your satisfaction is always our top priority!
  • Review fromDonna L

    Date: 12/02/2025

    I understand the delivery or our new door was delayed nearly 2 months due to a mechanical breakdown where it was being manufactured. When it was finally delivered, **** and his assistant did a great job installing it. **** was professional and friendly.

    Verdun Windows and Doors

    Date: 19/02/2025

    Thank you for your patience! Were glad to hear that the results were worth the wait. We're thrilled that **** and his assistant provided a professional and friendly installation experience. Enjoy your new door!
  • Review fromEugene G

    Date: 12/02/2025

    The experience was fairly easy. I spoke with a rep who recommended, specific windows and went with is recommendations. I did quotes with three other contactors and Verdun were the cheapest and the most accommodating. They assisted me with the Greener Homes Loan and getting approval for the installations. The work was great. One person came in and replaced four windows and was able to do it alone. That, by itself, shows some skill. The work areas were cleaned up and the person put trim around the windows. Two areas required the trim to be jigged and the person was able to do that as well. All said and done, the work was beyond my expectations.

    Verdun Windows and Doors

    Date: 20/02/2025

    Thank you for sharing your experience! Its great to hear the process felt easy and that the installation went beyond your expectations. Were glad we could help with the Greener Homes Loan and that the installer took care in getting everything just right. Enjoy your new windows!
  • Review fromRudi K

    Date: 11/02/2025

    We had our second floor bedroom window replaced due to some recurring problems with the existing window. The Verdun representative was prompt, courteous and provided the quote, which was competitive with the other two received from competitors. He said he would prioritize the manufacture since one outside pane was broken and true to his word, the window was ready in the time frame promised. An installation date was booked within days of it being shipped from the factory and the installers were right on time. They did a great job (from what we can tell) and cleaned up the work area. We would certainly consider Verdun for any future repairs/ replacements we may have.

    Verdun Windows and Doors

    Date: 14/02/2025

    Thank you for your thoughtful review! At Verdun, we set high standards for every step of the process, and were glad to have met your expectations. Were proud to be Ottawas favourite window and door company, and we truly appreciate your support for local business. Enjoy your new window, and we look forward to helping with any future projects!
  • Review fromArkadi R

    Date: 10/02/2025

    Some issues after initial install, but those were addressed promptly and professionally. I have to say I’m very impressed overall.

    Verdun Windows and Doors

    Date: 14/02/2025

    Thank you for your feedback! When you choose Verdun, its the start of a 25-year commitment to your satisfaction. Were glad we could address your concerns promptly and professionally. Our team is here to ensure youre happy not just today, but for the long haul.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.