Reviews

Review Details

• Review fromKaren B

  Date: 10/06/2022

  We recently purchased all new windows and doors for our house from Verdun Windows. From the get go, things went very smoothly. We were very impressed with communication with all of the staff involved as well as the work they did. The installers were punctual, polite and professional.We are very happy with the custom made windows. They look amazing and the triple glaze noticeably decreases noise pollution in the house. Looking forward to seeing how much it lowers our heating and cooling bills as well!
  

  Verdun Windows and Doors

  Date: 13/06/2022

  Hello *****! We really appreciate you sharing how pleased you have been with your order from Verdun. Our RevoCell windows are the most efficient in their class and upgrading to triple pane only heightens the cost savings and comfort benefits you should expect to experience over their life. It doesn't hurt either that they reduce noise and look great too!

• Review fromSharon C

  Date: 09/06/2022

  We are very happy with the work you did replacing all our windows and doors. The install went very smoothly. **** our head installer was so calm and professional. All the measurements ****** did were accurate. We love the new windows and look forward to lower energy costs.
  

  Verdun Windows and Doors

  Date: 10/06/2022

  Hello ******, thank you so much for the great feedback and scores for your window and door replacements. We really appreciate you recognizing ***** for getting things started on the right foot and **** for delivering on all of the promises and expectations made throughout the process. We trust you will be very pleased with the new windows and doors and will benefit from energy cost savings and improved comfort as well.

• Review fromNicole L

  Date: 09/06/2022

  Very professional business and great quality and respectful and knowledgeable staff
  

  Verdun Windows and Doors

  Date: 10/06/2022

  Thanks ******! We hope you love your new windows and door!

• Review fromStephane L

  Date: 08/06/2022

  Just had our initial visit (Measurements, info and estimate) - *************************************** was the agent here in ********. Super polite, easygoing and friendly, full of information and offered detailed explanation on any aspect, upfront about backlog and estimated time; helpful with honest advice (convinced us that some windows were still in good condition and did not need replacing); loves dogs (had treats to offer); reachable at ANY time if questions arise. Honestly, the wife and I never felt more comfortable with a window replacement. Super thanks Aymeric!
  

  Verdun Windows and Doors

  Date: 09/06/2022

  Hi ********! Thanks for all of the outstanding feedback from your experience working with Aymeric on your window order. We can't wait to get started continue to provide you with excellent service (and a great new window as well). We trust you will continue to feel you made the right choice and look forward to working with you on your future projects when the time comes.

• Review fromDenyse D

  Date: 06/06/2022

  Verdun Windows is the worst possible company when it comes to customer service. Sales agent are very effective but once the contract is signed, dealing with delivery and installation of door and window is a nightmare I ordered 2 front entrance doors in February 2021 and I am still waiting for those doors to come in and be installed. The doors first came in January 2022 ( delay of 11 months). Th e installation team was here with doors on January 13th just to realize that the flash clipping on the doors was not the right color. On top of that, a screen door was added to the frame ( these are front entrance doors). It would be too long to write how difficult communication was afterwards to find out about the new delay on the doors. In May 2022, I was notified that the new doors were now ready to be installed. Installation was planned for June 3rd with a time frame of between **** pm. I call at 12:30 pm to confirm and was told that yes, installation team would arrive between **** pm. At 2:30pm, I call again to inquire what was happening. While I was put on hold, I receive an email notifiying me that the installation appointment was now cancel. They could not find the frame. From the beginning, the situation has been a nightmare, has created a great deal of stress and I am still in the dark about those doors that were ordered 16 months ago.
  

  Verdun Windows and Doors

  Date: 07/06/2022

  Hi ******, we are truly sorry that this has been your experience with your door replacement project. We are looking forward to completing the installation at the earliest available time and will be in touch with you shortly to book. We are very sorry for the mistakes and delays and are confident you will be incredibly pleased with the finished product.