Reviews

Review Details

• Review fromMike D

  Date: 29/04/2023

  From start to finish the process was pretty smooth and very close to the expectations for time line given. What really made it for us was how friendly and professional the installers *** and ***** were. Long story short, would definitely do business with Verdun again.

• Review fromKurtis S

  Date: 29/04/2023

  Verdun Windows and Doors exceeded expectations with the new patio door installed in our family room. It adds light, a modern touch, and energy efficiency to the home. The best part relates to installation. **** was the consummate professional. He and his apprentice (***) were punctual, engaging, and very thorough. Highly recommended!

• Review fromNoemi R

  Date: 27/04/2023

  Although they clean everything after the job (in their own way), but too much dust in the whole house, despite installing a window with a broken glass (they must come again of course) but generally very courteous and professional, hopefully the windows last as long as they guarantee said.

• Review fromCayci F

  Date: 26/04/2023

  Extremely disappointed with communication from Verdun. We had patio doors installed, and prior to installation we were wary. Someone on our street used them to replace a window and over a month later they still have red tape up and the job is not finished. For us, the guy who quoted neglected to tell us details about how to take care of electricity around the door. Thankfully we discovered the wires run up into the attic but nothing was said to us prior about how to prepare the area. We just lucked out. He didn't even check outside to make sure the doors could be installed properly. The team that came in was very nice and did a good job of installation. They checked everything to make sure it would be okay. However, they dropped tools and gouged our hardwood, and left glue on the floor that we cannot get up. They didn't put a drop cloth down, so they vacuumed before they left but we were left with a huge clean up of drywall ************ all over our hardwood floors. The door was very disappointing as it had gouges and scratches. Not what we paid for and extremely disappointed that we paid for a new door, yet it came with defects. They also cut too far and ended up cutting our baseboards on either side too wide for the door. They could have easily just jogged the cut to avoid this, but now we are left to replace the baseboards on both sides of the door which should never have happened. The whole thing felt extremely unprofessional.We emailed Verdun and did not hear back for over a week! During this time we sent a second email and even called and spoke to someone, who reassured us we would be receiving communication. Over a week later, they emailed to say it was being sent to the service department. Our doors were installed two weeks ago and we have still not heard back. They have taken our money and have not responded to our communication with any satisfaction. I would not recommend this company. I would hope they would reply to rectify this immediately.

• Review fromRay G

  Date: 26/04/2023

  Just writing to say thanks, for your excellent door that you installed April 1st.Its been 9 months now, and I have to say lve never had a problem locking the door now with the new door not unlike our old door, where you had to push the door in, and trying to turn the lock when it was extremely cold -15 or colder.This new door closes and locks like greased lightning really smooth.The same goes for the slider windows you also installed.Anyway thanks again for making and installing an excellent door and windows.*********************

• Review fromMelissa G

  Date: 21/04/2023

  Awesome sales service. No pressure; very knowledgeable. Pleasant experience!! Can't wait for the install.

• Review fromPeter C

  Date: 20/04/2023

  We had a large patio door with built in blinds installed, as well as a new window for our kitchen.**** and his partner ( sorry didn't catch his name ) did a superb job installing both units--smooth, timely and efficient.Much more importantly--my wife is very pleased !So--thumbs up from both of us !Cheers, **************

• Review fromZeljko B

  Date: 12/04/2023

  For jobs that they did I im very happy thank you
  

  Verdun Windows and Doors

  Date: 03/05/2023

  Thanks for sharing ******! Thank you for choosing Verdun.

• Review fromGeorge D

  Date: 11/04/2023

  After almost two years from the time we ordered a new door it has finally been installed. While it was during the *********** the wait time between ordering was what seemed a long process. When they called to say the door was in we set a day and they came to replace the door it turned out that the wrong colour door and frame were brought, and they proceeded to remove the original door and installed the wrong colour door.We were not happy with the installers at the time as they really didnt care that they installed the wrong door. We spoke to Verdun explaining the situation and they said they would rectify it quickly.Now after another 18 months we now have a correct colour door and frame.******** and his partner were very good and seemed to do the install well.After five different visits by Verdun workers, most quite pleasant, it is done.
  

  Verdun Windows and Doors

  Date: 12/04/2023

  Hi ******, thank you for your feedback and for letting us know about the positives such as the work done by ********. We apologize for the errors and delays that effected your order and installation and trust that you are now pleased with the results and finished product. Thank you for letting us know.

• Review fromGail C

  Date: 10/04/2023

  We had our front door, side door and patio door replaced and were very pleased with the quality and workmanship of the employees who did the installation. We would highly recommend this company.
  

  Verdun Windows and Doors

  Date: 12/04/2023

  Thank you ****, we really appreciate the great comments and 5 star rating! Thank you for recommending Verdun!