Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Installation

Verdun Windows and Doors

Reviews

Customer Review Ratings

4.53/5 stars

Average of 426 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJudith H

    Date: 20/11/2023

    5 star worthy with there ********* ******** Thanks Bengy for stopping by on your way home from a long days work to help me get my double hung windows back on track again..From a very appreciative Senior..

    Verdun Windows and Doors

    Date: 21/11/2023

    Thank you ****** for the lovely feedback for *****, we are glad he was able to provide such satisfactory service. We're hear to help if you ever need us again.
  • Review fromRon S

    Date: 16/11/2023

    The Sales Representative (*******) was great to work with, answered all questions and provided excellent expectations.

    Verdun Windows and Doors

    Date: 17/11/2023

    Excellent! Thank you for sharing ***! We are looking forward to improving the energy efficiency of your home. Thank you for choosing Verdun.
  • Review fromLynne C

    Date: 13/11/2023

    They provided great service and professional installation. They were able to get my window installed by my deadline which was so appreciated. The only recommendation I would make is for them would be to alert their clients that although a credit card can be used for the deposit it cannot be used as final payment. That came as quite the surprise. Luckily I was able to figure it out but a heads up at booking would have been appreciated.

    Verdun Windows and Doors

    Date: 14/11/2023

    Hi *****, thank you for your positive review and valuable feedback. We appreciate your kind words about our service and installation. We apologize for any surprise regarding the credit card policy. While we do include this information in our contract, and aim to provide a heads-up at booking as well it is very possible this was missed. We're committed to improving our communication based on customer experiences.Your input is valuable, and we're grateful for your understanding. If you have further comments or suggestions, please feel free to reach out. Thank you for choosing Verdun Windows.
  • Review fromSerge D

    Date: 13/11/2023

    We purchased with Verdun Windows based on their reputation and waited 6 months for production and it was worth the wait. They came through. The group of installers were knowledgeable and went beyond.I recommend Verdun to anyone looking for new windows.

    Verdun Windows and Doors

    Date: 14/11/2023

    Hi ***** thank you for choosing Verdun and for taking a moment to share your feedback. We appreciate your patience while we prepared for your installation and are thrilled to hear everything went so well and was worth the wait. Thank you for recommending Verdun!
  • Review fromMichel T

    Date: 10/11/2023

    Great installation. I do recommend their services without hesitation. They worked cleanly and in a very professional manner. Bravo for a job well done.

    Verdun Windows and Doors

    Date: 13/11/2023

    Thank you for choosing Verdun! We're glad to hear you received a great installation.
  • Review fromPatricia W

    Date: 10/11/2023

    I love my new door! The installers were very courteous, efficient, helpful and likeable. The salesman took his time and provided valuable advice. Very impressed!

    Verdun Windows and Doors

    Date: 13/11/2023

    Hi ********, thanks for the great review! We're glad you love your new door and had a great installation experience. We hope to work with you again for any future window or door projects!
  • Review fromSilviu T

    Date: 09/11/2023

    Excellent stuff. I had a door and 6 windows replaced, and the new ones are MUCH better than the originals. It cut the street noise a lot. Also, the installers did great work (********'s team and ****'s).

    Verdun Windows and Doors

    Date: 10/11/2023

    Thank you for the great review, we're glad to hear your new windows are making a difference. We appreciate the nice shout out to the installers as well, thank you for choosing Verdun!
  • Review fromJohn O

    Date: 08/11/2023

    Needed some minor warranty work done (caulking) and ******** from Verdun was great to deal with. Professional and easy.

    Verdun Windows and Doors

    Date: 09/11/2023

    Hi there ****, thank you for calling us and giving us the opportunity to make things right. All new Verdun orders come with 25-years of warranty coverage on the entire order and installation. No excuses, no exemptions and no fine print.
  • Review fromJan V

    Date: 07/11/2023

    I had 7 windows replaced by Verdun and the process was extremely good from beginning to end. On Sept. 13 J.P. did the fine tuning to ensure that the windows operated smoothly and he did an excellent job. I am very happy with the new windows and am glad that I chose Verdun.

    Verdun Windows and Doors

    Date: 08/11/2023

    Hi ***, thank you for choosing Verdun for your window replacement and for sharing your satisfaction with ********'s great to hear you received excellent service and all of the new windows are performing as expected. We're very grateful you chose Verdun as well.
  • Review fromSerge S

    Date: 07/11/2023

    ******* was perfectly profesionnal and gave us a 10 PLUS service.

    Verdun Windows and Doors

    Date: 09/11/2023

    Thank you *****!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.