Reviews
Customer Review Ratings
Average of 276 Customer Reviews
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Review from
Date: 25/03/2025
Everyone we have dealt with from phone calls to install and service have been fantastic. From Angelo's initial estimate and visit to Chris and Cameron's installation, and now to Scott doing our annual checkup, we have nothing but praise for Coastal Energy. They are efficient, friendly, knowledgeable and were so very patient in their instructions. Highly recommend Coastal Energy!!!
Coastal Energy Ltd.
Date: 26/03/2025
Thank you for your kind words! From Angelo’s estimate to Chris and Cameron’s installation and Scott’s maintenance, we’re thrilled to have provided efficient, friendly, and knowledgeable service. We truly appreciate your recommendation & continued support!Review fromMike M
Date: 21/03/2025
Friendly and knowledgeable service, in addition to an excellent heat pump. Great job guys!Coastal Energy Ltd.
Date: 08/04/2025
Thank you Mike! We're glad to hear you’re enjoying your heat pump and appreciated the friendly, knowledgeable service. Great to have you as a customer—thanks for the kind words!Review fromAletha G
Date: 19/03/2025
Really happy with this company! They do my annual maintenance on my furnace, and recently installed a new hot water tank and an AC add-on for my furnace. Their technicians are friendly and professional. Their advice is appropriate and I've never felt like they are upselling/pressuring me. They have always stayed within their quoted price. I will always recommend them to my friends and family, they are great.Coastal Energy Ltd.
Date: 20/03/2025
Thank you for your kind words, Aletha! We're thrilled to hear that you've had such a positive experience with our team, from annual maintenance to new installations. Providing honest advice, professional service, and transparent pricing is our commitment, and we’re grateful for your trust. Your recommendation means the world to us!Review fromJonnie W
Date: 07/03/2025
Very happy with the service I received from Coastal Energy as a whole, plus the people I personally dealt with were awesome!Coastal Energy Ltd.
Date: 10/03/2025
Thank you for your kind words, Jonnie! We're thrilled to hear that you had a great experience with Coastal Energy and that our team made a positive impression. Your support means a lot to us!Review fromGail M
Date: 01/03/2025
For our annual service Scott was awesome, very knowledgeable, experienced, informative and friendly!Coastal Energy Ltd.
Date: 03/03/2025
Thank you for sharing your experience, Gail! We're delighted to hear that Scott's knowledge, professionalism, and friendly attitude made a great impression. We appreciate your support!Review fromSusan G
Date: 28/02/2025
My experience has been pleasant. Everyone I dealt with was professional, knowledgeable and helpful.Coastal Energy Ltd.
Date: 03/03/2025
Thank you for your feedback, Susan! We're happy to hear that your experience was pleasant and that our team provided professional, knowledgeable, and helpful service. We appreciate your support!Review fromPeter W
Date: 22/02/2025
The person giving me the estimate for the heat pump, Angelo, was knowledgeable, very professional and listened to my concerns. The installation crew were equally professional, obviously capable, courteous and friendly, cleaned up after themselves and very efficient - they were finished in about 4 hours. The quality of the work is excellent, there was little disruption to my life and overall, it was a good experience that went smoothly. In my opinion Coastal Energy values the relationship with their customers and will make every effort to fulfill their needs. I am happy with my purchase and the installation. I would definitely recommend Coastal Energy. I myself was referred to Coastal Energy by my neighbours who had heat pumps installed.Coastal Energy Ltd.
Date: 03/03/2025
Thank you for your thoughtful review Peter, and for sharing your experience with Coastal Energy. We're delighted to hear that Angelo provided a professional and knowledgeable estimate while addressing your concerns. It’s also great to know that our installation crew met your expectations with their efficiency, professionalism, and attention to detail. We truly value our customers and appreciate your trust in us. Your recommendation means a lot, and we’re grateful for both your support and the referral from your neighbours!Review fromWilliam M
Date: 22/02/2025
My heat pump was installed by Coastal Energy, and it was done rapidly, efficiently and to my entire satisfaction. I just had a yearly maintenance done and the associate was courteous, efficient and knowledgeable. I would not hesitate to recommend Coastal to any prospective clients.Coastal Energy Ltd.
Date: 24/02/2025
Thank you for your wonderful feedback, William! We're delighted to hear that your heat pump installation and annual maintenance were handled efficiently and to your satisfaction. Our team takes pride in providing knowledgeable and courteous service, and we truly appreciate your recommendation!Review fromDave O
Date: 13/02/2025
Coastal has installed two heat pumps for us and maintains them also. Friendly and fair. That is what I can say about this company and their staff. You couldn't find a better group of people and they have all the knowledge needed to get the job done quickly, efficiently and correctly.Coastal Energy Ltd.
Date: 14/02/2025
Thank you for your kind words and continued trust in Coastal Energy, Dave! We're delighted to have installed and maintained your heat pumps and truly appreciate your recognition of our team’s friendliness, fairness, and expertise. It’s always a pleasure to serve you!Review fromRon/Nicole F
Date: 08/02/2025
We are beyond happy with Coastal Energy's sales, installation and continuing annual maintenance service visits. So glad we chose them for our ducted heat pump system. Ron and Nicole Fisher, Qualicum Beach.Coastal Energy Ltd.
Date: 10/02/2025
Thank you for your wonderful feedback, Ron. We're thrilled to hear that you're happy with our sales, installation, and ongoing maintenance services. It was a pleasure helping you with your ducted heat pump system, and we truly appreciate your support.
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