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Business Profile

Heating and Air Conditioning

Coastal Energy Ltd.

Reviews

Customer Review Ratings

4.99/5 stars

Average of 276 Customer Reviews

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Review Details

  • Review fromAnne F

    Date: 17/06/2022

    What a delight to have found a company so very competent and dependable. They come when they say they are going to, and go the extra mile when needed. Jay found, diagnosed, and fixed a problem with a brand new A/C unit that had a manufacturing fault. This is a great company to work with and I give them a 5/5 rating as this kind of service is rare nowadays. Thanks to all of you at Coastal.

    Coastal Energy Ltd.

    Date: 22/06/2022

    Thanks so much Anne for taking the time to write such a positive review! We're just happy to help. All the best.
  • Review fromJan B

    Date: 15/06/2022

    After calling about the smell of gas in my house, Jay of Coastal Energy was dispatched to investigate the situation. There was indeed, a gas leak. After several hours spent looking in, out and under the house, Jay called for backup - he called them "the top guns". Jay assisted "the top gun" team and after further investigation, the source of the leak was found. It was determined that is was coming from an apparently illegally installed pipe. The problem was then quickly rectified and what could have been a very dangerous situation was averted. Jay was the first to arrive and the last to leave (around 7:45pm). Thru out Jay was calm, reassuring, low-key as well tenacious in his approach to solving my problem. I am extremely grateful to Jay and the Coastal Energy top guns' team. Thank you so much!!! YOUR CUSTOMER SERVICE IS OUTSTANDING!!!

    Coastal Energy Ltd.

    Date: 15/06/2022

    Wow!! Thanks so much Jan for taking the time to say such spectacular things about some of our team! Crisis averted and we're just happy to help. Take care and all the best.
  • Review fromJanine S

    Date: 14/06/2022

    Coastal Energy was a delight to work with. Starting with the efficient and friendly office contact, appointments were absolutely on time. All their systems are online so super easy to pay invoices. The guys were also efficient,on time and did great work. The tech who booted up the system yesterday was friendly knowledgeable, and took a few extra minutes to teach me how to work with my new system. I have a really tall old house, So it really depends where you put that cold air most. Thanks guys! Super stoked for a cool summer

    Coastal Energy Ltd.

    Date: 15/06/2022

    Thank you so much Janine for taking the time to write such a wonderful review! The whole team is elated to hear your happy with the installation & service provided. We 100% appreciate your support! Have a great summer & stay cool!
  • Review fromPhil B

    Date: 11/06/2022

    A very reputable company.....they do what they say they will ! They have a knowledgeable employee base starting with our estimator Angelo, and ending with Dalton and the installation crew. Our heat pump installation went so smooth and was handled with care......they even took care to remove their footware every time they came into the house. We would definitely recommend this company without any reservations.

    Coastal Energy Ltd.

    Date: 15/06/2022

    Thank-you Phil for such a fantastic review! We truly appreciate your support and vote of confidence. Enjoy your new heat pump. Cheers.
  • Review fromJim O

    Date: 10/06/2022

    Angelo Polumbo is an excellent and very conscientious salesperson. The installation team were polite, on time and did a great job. We had one small problem that was rectified quickly. I highly recommend Coastal Energy.

    Coastal Energy Ltd.

    Date: 15/06/2022

    Thank-you Jim for for the positive review & vote of confidence! We're always aiming to deliver the best possible experience we know you deserve and are always glad to help. Have a great summer. Cheers.
  • Review fromRob P

    Date: 09/06/2022

    Jay was great. On time, efficient, informative. Will definitely contact Coastal energy/Jay for any further needs with my heat pump.

    Coastal Energy Ltd.

    Date: 13/06/2022

    Thank you Rob for your positive review. We truly appreciate your support. All the best.

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